I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
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I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.
Company replied
Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more
Company replied
Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more
Company replied
Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom
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Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even though we weren't sure of our location at the start of our search. In the end all the travel agents in the room were helping with ideas and suggestions! We've used Hays for a few years now and each holiday has been just right.

Reply from Hays Travel - Wickersley
The lady that dealt with me was so nice and very helpful I would recommend this company for anyone to book a holiday

Reply from Hays Travel - Wickersley
First time booked a cruise didn't have much idea how to go about it . The ladies in the team at Hays at Wickersley were fantastic . One of the ladies who had been on the same cruise we were booking even showed us some photos of her cruise . So helpful and friendly. Thank you

Reply from Hays Travel - Wickersley

Reply from Hays Travel - Wickersley
Managed to book our holiday yesterday. The male attendant was fantastic! Knowledgeable and listened to exactly what we wanted. He involved others in the office who also gave their advice on the destinations they had visited. Overall a really good service and we will definitely use them again!

Reply from Hays Travel - Wickersley
They always look after me lovely would not go anywhere else

Reply from Hays Travel - Wickersley
The staff at Hays Travel Wickersley have always been there fir every little thing asked/ so helpful/ courteous/with a smile,,,,,you should be proud of this shop,keep it up well done

Reply from Hays Travel - Wickersley
Always book our holidays in this shop. Always brilliant service

Reply from Hays Travel - Wickersley
Lynn at Hays , Wickersley has been so helpful in helping us find our holiday. She goes above and beyond , spending time and effort to make sure everything is perfect.
All the staff at Hays Wickersley are always cheerful and helpful and we wouldn't go anywhere else .

Reply from Hays Travel - Wickersley
Wickersley Hayes Travel have a great team. I really appreciate the support and once again they have helped me plan. What’s going to be a great holiday thank you very much.

Reply from Hays Travel - Wickersley
Staff immediately available, spent time searching for best deal

Reply from Hays Travel - Wickersley
Quick service, really helpful and well informed.
To say i wasn't sure what i really needed, within 45mins i was booked, paid and looking forward to the holiday.

Reply from Hays Travel - Wickersley
Once again the staff at Hays has delivered. Always helpfull, friendly and knowledgeable. Special thank you to Corey for your help with our holiday booked for Ibiza.

Reply from Hays Travel - Wickersley
Would never go anywhere else, Nik is fabulous and patient and everything in between!

Reply from Hays Travel - Wickersley
The whole process was made easy by the competence of my provider, Nicola,for my travel insurance and the young lady issuing my euros.Indeed all the staff at this branch(Wickersley) are exceptional Thank you to all

Reply from Hays Travel - Wickersley
They was very welcoming and lovely people and asked all the right questions to find the holiday for me thank you Corey I’m now looking forward to my getaway

Reply from Hays Travel - Wickersley
Very good very thorough and very pleasant
Thank you Jemma

Reply from Hays Travel - Wickersley
As always a really friendly and efficient service. Nicola found us the best price for the holiday we wanted and sorted everything from travel insurance to airport lounge and parking.

Reply from Hays Travel - Wickersley
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