Hays Travel - Wickersley Reviews 

1,146
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more

Company replied

Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,146)

127,122 reviews in the last 12 months

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Rated 5 out of 5 stars

Corey helped us find exactly what we…

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even though we weren't sure of our location at the start of our search. In the end all the travel agents in the room were helping with ideas and suggestions! We've used Hays for a few years now and each holiday has been just right.

July 5, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments, it was a pleasure to book your holiday and we hope to see you again soon! From Corey and all the team at Hays Travel Wickersley :)

Rated 5 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The lady that dealt with me was so nice…

The lady that dealt with me was so nice and very helpful I would recommend this company for anyone to book a holiday

July 1, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

First time booked a cruise didn't have…

First time booked a cruise didn't have much idea how to go about it . The ladies in the team at Hays at Wickersley were fantastic . One of the ladies who had been on the same cruise we were booking even showed us some photos of her cruise . So helpful and friendly. Thank you

June 29, 2026
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Reply from Hays Travel - Wickersley

Mrs Dawn Elizabeth Taylor,

We are so pleased to hear you had such a positive experience booking your first cruise with us! It's wonderful that our team was so helpful and friendly.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Excellent service

Excellent service, the member of staff was friendly and helpful

June 28, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Fantastic service!

Managed to book our holiday yesterday. The male attendant was fantastic! Knowledgeable and listened to exactly what we wanted. He involved others in the office who also gave their advice on the destinations they had visited. Overall a really good service and we will definitely use them again!

June 26, 2026
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Reply from Hays Travel - Wickersley

Thank you for your very kind comments Mrs Pringle. We hope you have a lovely holiday

Rated 4 out of 5 stars

Canada HolsThe staff at Hays Travel Wickersley …

The staff at Hays Travel Wickersley have always been there fir every little thing asked/ so helpful/ courteous/with a smile,,,,,you should be proud of this shop,keep it up well done

June 24, 2026
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Reply from Hays Travel - Wickersley

Many thanks for your lovely words,
it is always a pleasure looking after your holidays.

Rated 5 out of 5 stars

Always book our holidays in this shop

Always book our holidays in this shop. Always brilliant service

June 23, 2026
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Reply from Hays Travel - Wickersley

Anthony,

We appreciate your continued loyalty and kind words. We're delighted to assist you.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Hays Wicketsley

Lynn at Hays , Wickersley has been so helpful in helping us find our holiday. She goes above and beyond , spending time and effort to make sure everything is perfect.
All the staff at Hays Wickersley are always cheerful and helpful and we wouldn't go anywhere else .

June 19, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Wickersley Hayes Travel helpful

Wickersley Hayes Travel have a great team. I really appreciate the support and once again they have helped me plan. What’s going to be a great holiday thank you very much.

June 19, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Staff immediately available

Staff immediately available, spent time searching for best deal

June 14, 2026
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Reply from Hays Travel - Wickersley

Pam Wright,

We are delighted to know our staff provided excellent service and found a great deal for you. Thank you for your kind words!

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Quick service

Quick service, really helpful and well informed.
To say i wasn't sure what i really needed, within 45mins i was booked, paid and looking forward to the holiday.

June 14, 2026
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Reply from Hays Travel - Wickersley

Hi Darren, I am so glad to hear that you had an enjoyable holiday booking experience. We hope that you have a lovely holiday. Kind Regards the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Once again the staff at Hays has…

Once again the staff at Hays has delivered. Always helpfull, friendly and knowledgeable. Special thank you to Corey for your help with our holiday booked for Ibiza.

June 4, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon. From Corey and all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Would never go anywhere else

Would never go anywhere else, Nik is fabulous and patient and everything in between!

June 11, 2026
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Reply from Hays Travel - Wickersley

emma richards,

We are so glad you had such a wonderful experience with us! Thank you for your kind words.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Absolute Satisfaction !! Very friendly and making the experience easy.

The whole process was made easy by the competence of my provider, Nicola,for my travel insurance and the young lady issuing my euros.Indeed all the staff at this branch(Wickersley) are exceptional Thank you to all

June 11, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely review and thank you so much for booking with us, we hope to see you again soon. From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

They was very welcoming and lovely…

They was very welcoming and lovely people and asked all the right questions to find the holiday for me thank you Corey I’m now looking forward to my getaway

June 11, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely review and thank you so much for booking with us, we hope to see you again soon. From Corey and all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Very good very thorough and very…

Very good very thorough and very pleasant
Thank you Jemma

June 10, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Adele, we are so glad to hear that you had an enjoyable holiday booking experience. Your message will be passed on to Jemma. Kind Regards, the team at Hays Travel Wickersley

Rated 4 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Hi Mr Baldwin we are so glad you had an enjoyable holiday booking experience with Michelle. We hope you have an amazing cruise if you have any questions before you go you know where we are. Kind Regards, The Team at Hays Travel Wickersley

Rated 5 out of 5 stars

As always a really friendly and…

As always a really friendly and efficient service. Nicola found us the best price for the holiday we wanted and sorted everything from travel insurance to airport lounge and parking.

June 8, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

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