Hays Travel - Wickersley Reviews 

1,146
TrustScore 5 out of 5

4.9

198 Bawtry Rd, S66 1AA Wickersley, GB


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Rated 5 out of 5 stars

I am at tricky customer to find a holiday for. Callum was doggedly determined to find me something and went most of the way around Europe. His knowledge is excellent, well done.

Company replied

Rated 5 out of 5 stars

Would 100% recommend!! Popped in to our local Hays in Wickersley, Rotherham with very vague ideas of where we wanted to go on holiday. Our travel agent, Lynn, was incredibly patient and helpful an... See more

Company replied

Rated 5 out of 5 stars

Staff were polite and helpful from the moment we walked into the Wickersley shop. Nicola Waterhouse patently listened, searched and found what we were looking for and with the help of Vista tailored t... See more

Company replied

Rated 5 out of 5 stars

Corey helped us find exactly what we were looking for eventually. We were very particular about what we wanted and he willingly and patiently looked at all our suggestions and possibilities, even thou... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 198 Bawtry Rd, S66 1AA, Wickersley, United Kingdom

  • 01709464760

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,146)

126,693 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff very helpful booking process went…

Staff very helpful booking process went well

July 23, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Katie Wickersley Branch

Katie , a credit to your business , patiently listened to what we wanted and our questions .
We booked for our first cruise ( these will be our 3 and 4th ) with her and will always want her to deal with us , we booked our second direct but didn’t feel as easy or reassuring.
She helps us book with confidence.
Please give credit where it is Due .

July 21, 2026
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Reply from Hays Travel - Wickersley

Sharon,

Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience and that you feel confident when booking with us. We truly appreciate your loyalty and look forward to assisting you with many more memorable trips.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Pleasant assistant with additional…

Pleasant assistant with additional information coming freely from other sales people.Efficient booking experience

July 13, 2026
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Reply from Hays Travel - Wickersley

Patricia Carroll,

Thank you for your wonderful feedback! We are so pleased to hear that you found our team helpful and your booking experience efficient. We appreciate your kind words.

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Amazing service and an unbeatable deal!

I always book with Hays Wickersley as their staff are amazing and go above and beyond everytime. This time I got an extremely good deal on a Dublin city break which I’m looking forward to. I would 100% recommend booking with Hays Travel Wickersley!

July 13, 2026
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Reply from Hays Travel - Wickersley

Callum Howen,

Thank you so much for your wonderful review! We are delighted to hear that our team consistently goes above and beyond for you. We hope you have a fantastic time on your Dublin city break!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

Polite,knowledgeable travel…

Polite,knowledgeable travel agent.Everything fully explained and we got the holiday we wanted at a fair price.

July 19, 2026
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Reply from Hays Travel - Wickersley

many thanks for your kind words it is always a pleasure to look after you.

Rated 5 out of 5 stars
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Alan Bark,

We are so pleased to hear that our team made such a positive impact on your experience. We truly appreciate your kind feedback!

Kind Regards
Hays Travel Wickersley

Rated 5 out of 5 stars

10/10 service as always!

Always receive excellent service from Michelle and the team! Highly recommend

July 17, 2026
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Reply from Hays Travel - Wickersley

Thank you for your lovely review and Thank you for booking. Kind Regards The team at Hays Travel Wickersley

Rated 5 out of 5 stars

A lovely helpful experience staff very…

A lovely helpful experience staff very friendly. And nothing to much trouble, would recommend.

July 16, 2026
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Reply from Hays Travel - Wickersley

Hi Gaynor, Thankyou for taking the time on leaving such a lovely review. We are so glad to hear you had such a good holiday booking experience. Have an amazing holiday. Kind Regards, The team at Hays Travel Wickersley

Rated 5 out of 5 stars

Great service

Great service, great staff

July 12, 2026
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Reply from Hays Travel - Wickersley

Thank you for your kind comments Wendy. We are always happy to assist and hope you have a wonderful holiday. Kind regards from all the team at Wickersley

Rated 5 out of 5 stars

How to please a client!

Callum was polite, patient and knowledgeable.
Honed in to our requirements very quickly, and gave us all the necessary information for us to make a decision.
On our return he was able to pick up the threads very quickly, and was really helpful.
Took all the sting out of the booking process. Well done.

July 14, 2026
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Reply from Hays Travel - Wickersley

Thank you for your kind comments Mr Bruce. We are always happy to assist and hope you have a wonderful holiday. Kind regards from all the team at Wickersley

Rated 5 out of 5 stars

Wonderful staff

It's so lovely going in wickersley the staff are so nice and nothing is too much trouble

July 7, 2026
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Reply from Hays Travel - Wickersley

Hi Mary, thankyou for taking the time on leaving such a lovely review. We hope you have a lovely holiday. Kind Regards, The team at Hays Travel Wickersley

Rated 5 out of 5 stars

The travel agency lady was very…

The travel agency lady was very friendly and patient & gave me plenty of options.

July 11, 2026
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Reply from Hays Travel - Wickersley

Thank you for completing our survey we are very happy that you enjoyed your booking experience and hope to help you again soon. Kind Regards The wickersley Team

Rated 5 out of 5 stars

Very helpful staff

Went to sign in for my flight only, booked in January. Asked had l got my currency yet, told them where l was going and the rate. They matched it. Collected yesterday. Also said l was going home to book another holiday on my phone. The lady in the travel desk said we can do that for you. So booked. Very helpful staff, rang the company to ask for availability of a single room, one was found after saying l was a returning customer. Nice atmosphere in the office, help each other out, eg when the computer froze, another lady was asked to bring up and print out my receipt and booking. Impressive and pleased with the outcome of one visit.

July 10, 2026
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Reply from Hays Travel - Wickersley

Hi Susan, I am so happy to hear that you had an enjoyable holiday booking experience. We love our team at Wickersley and we try to help each other out the best that we can. We hope to see you again soon and hope you have a lovely break away. Kind Regards, the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Corey is most helpful and friendly

Corey is most helpful and friendly. He is professional throughout and always prompt to provide quotes and deal with our bookings.

July 9, 2026
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Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments Julie, it was a pleasure to book your cruise from you and I hope to see you soon :) Many thanks from Corey and Hays Travel Wickersley

Rated 5 out of 5 stars

Fantastic as always great care and…

Fantastic as always great care and attention to detail
Thank you

June 30, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you so much for your lovely comments and thank you so much for booking with us! We hope to see you again soon :) From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

Excellent location,excellent staff

Excellent location,excellent staff, good communication worth booking through a travel agent rather than online.

June 29, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for your lovely comments and thank you so much for booking with us! We hope to see you again soon! From all the team at Hays Travel Wickersley

Rated 5 out of 5 stars

The knowledge of the Travel agent and…

The knowledge of the Travel agent and nothing was to much bother

July 3, 2026
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Reply from Hays Travel - Wickersley

Doreen Annie Hunter,

Thank you for your wonderful review! We are so pleased to hear that our team's knowledge and helpfulness made your experience so positive.

Kind Regards
Hays Travel Wickersley

Rated 4 out of 5 stars

Very helpful staff

July 6, 2026
Hays Travel - Wickersley logo

Reply from Hays Travel - Wickersley

Thank you for the lovely review, we look forward to helping you in the future too.

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