Hays Travel - Widnes Reviews 777

TrustScore 5 out of 5

4.9

24 Albert Road, WA8 6JE Widnes, GB


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Rated 5 out of 5 stars

very approachable and helpful when dealing with my holiday. check there system to see if any money saving deals are on offer. Any questions that I had where sorted in a professional manor. Strongly re... See more

Company replied

Rated 5 out of 5 stars

My sister and I walked into the Widnes store a few days ago, we were armed with nothing more than a vague idea we fancied going on our first ever cruise. Possibly Mediterranean, possibly 7 days, possi... See more

Company replied

Rated 5 out of 5 stars

Hannah from your Widnes store, was amazing she was very knowledgeable and her service was just as amazing, only ever book with your Widnes store

Company replied

Rated 5 out of 5 stars

Julie was fantastic she explained everything to us flights hotel wot the place was like and the best places to go for me and my partner who's is 76 years young when we are away thanks Julie for all yo... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

4.9

Excellent

TrustScore 5 out of 5

777 reviews

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Rated 5 out of 5 stars

Holidays start with Hays

very approachable and helpful when dealing with my holiday. check there system to see if any money saving deals are on offer. Any questions that I had where sorted in a professional manor. Strongly recommend Hays Travel and there brilliant staff every time when booking your holiday.

May 12, 2026
Hays Travel - Widnes logo

Reply from Hays Travel - Widnes

Thank you for this kind review, I am so glad you had another great experience in store booking your trip

Rated 5 out of 5 stars

Hannah from your Widnes store

Hannah from your Widnes store, was amazing she was very knowledgeable and her service was just as amazing, only ever book with your Widnes store

May 9, 2026
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Reply from Hays Travel - Widnes

Hi Sherrill, Thanks so much for your lovely words , This has been passed on to Hannah

Rated 5 out of 5 stars

Julie was fantastic she explained…

Julie was fantastic she explained everything to us flights hotel wot the place was like and the best places to go for me and my partner who's is 76 years young when we are away thanks Julie for all your help mr js O'brien 😀

April 30, 2026
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Reply from Hays Travel - Widnes

Thank you for your kind review, I am so glad you enjoyed your service in store

Rated 5 out of 5 stars

100% recommend Hays Travel.

100% recommend Hays Travel.

The assistant (Ellie) was lovely! Polite and professional. Understood my lack of interenet awareness 😁 and made the booking process so easy .

May 6, 2026
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Reply from Hays Travel - Widnes

HI , Thanks for your lovely words.

Rated 5 out of 5 stars

Very helpful adviser found us our…

Very helpful adviser found us our perfect last minute holiday in the half term break. Thank you

May 4, 2026
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Reply from Hays Travel - Widnes

We're so glad that we helped you find your ideal last minute holiday. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Friendly and very helpful

Friendly, informative advice, Ellie at Widnes took all my requests on board and found me lots of options - great prices too!

May 3, 2026
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Reply from Hays Travel - Widnes

We're so happy to hear that our team member was friendly and informative, found you lots of options, and offered great prices. Thank you!

Rated 5 out of 5 stars

The staff were very helpful and polite

The staff were very helpful and polite
Would certainly recommend

May 2, 2026
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Reply from Hays Travel - Widnes

We appreciate you taking the time to leave us such a fantastic review. We are so glad to hear our team was helpful!

Rated 5 out of 5 stars

The assistant was attentive and went…

The assistant was attentive and went out of her way to find exactly what we were looking for.

April 30, 2026
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Reply from Hays Travel - Widnes

Hi Mr Lloyd, Thank you so much for your kind words. We look forward to seeing you again .

Rated 5 out of 5 stars

Caribbean Again 🕶️👍

Got my holiday book quickly,and everything was alright as it usually is.Ellie sorted it out,now it’s just waiting to go.

April 29, 2026
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Reply from Hays Travel - Widnes

Thank you for your review, so glad we got you booked again

Rated 5 out of 5 stars

My sister and I walked into the Widnes…

My sister and I walked into the Widnes store a few days ago, we were armed with nothing more than a vague idea we fancied going on our first ever cruise. Possibly Mediterranean, possibly 7 days, possibly later in the year, possibly single cabin although none of this was a definite. We spoke to a lovely girl Grace who managed to guide us through the options. She came up with several suggestions, lots of advice and was extremely helpful and friendly. I would recommend Hays travel and Grace in particular.

April 27, 2026
Hays Travel - Widnes logo

Reply from Hays Travel - Widnes

We're delighted to hear about your positive experience in our Widnes store. It's great to know that you found our team member Grace helpful in guiding you through your cruise options. We appreciate your recommendation!

Rated 5 out of 5 stars

Excellent communication

Excellent communication, good offer for our holiday and rep who phoned me was very helpful and personable

April 18, 2026
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Reply from Hays Travel - Widnes

Thank you for your kind review, i am glad we got you perfect holiday booked for you

Rated 5 out of 5 stars

Friendly staff

Friendly staff, very helpfull.

April 15, 2026
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Reply from Hays Travel - Widnes

Thank you for this lovely review and thank you again for booking with Hays Travel Widnes

Rated 5 out of 5 stars

A friendly team who knew how to help us…

A friendly team who knew how to help us with our booking and give us a bit of advice on better cabins, there was 5 of us booking 4 cabins and the team linked our bookings together, we were only in the shop for 40 minutes. Well done thanks.

April 15, 2026
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Reply from Hays Travel - Widnes

Thank you for your booking and also your lovely review, so glad we could help booking your group P+O cruise and also providing advice for some of the first timers

Rated 5 out of 5 stars

Very pleased with my experience

Very pleased with my experience, Hannah was so helpful and gave us all the information we needed .

April 14, 2026
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Reply from Hays Travel - Widnes

Thank you for your review, i am so glad you enjoyed hannahs booking experience

Rated 5 out of 5 stars

Holiday to Dominican republic

The girl taking the booking Hannah, was good at her job, she asked all the right questions to ensure we knew what we wanted, in turn her response to our questions was excellent, if she wasn't sure she asked her colleagues.

April 12, 2026
Hays Travel - Widnes logo

Reply from Hays Travel - Widnes

Thank you for your review i am so glad you was happy with your choice of holiday and we could help guide you from our amazing window deal

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