We had an excellent experience booking with Kate, she was polite, knowledgeable and listened to what we wanted from our holiday. She offered us good advice and found us the perfect deal. We will de... See more
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Once again Hays at Widnes has exceeded all expectations. On Wednesday Julie booked 1 holiday for me by phone and reserved another. On Thursday Grace printed the paperwork for the first hol. and... See more
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As always Hannah put up with the constant annoyance of me trying to wind her up. She as always was very professional and polite. We always use Hay's in Widnes. The staff always get us a good deal and... See more
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Went into the store the young lady really helped us to book are holiday explained everything clearly to us really went the extra mile to get us exactly what we wanted so pleased we got the holiday we... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Albert Road, WA8 6JE, Widnes, United Kingdom
- 0151 4380057
4.9
Excellent
832 reviews
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Nothing too much trouble
Staff very helpful strive to get the holiday you want at the best price
March 28, 2026
Reply from Hays Travel - Widnes
Thank you for this review, we do take pride in getting our customers the best price and service as possible
Thank you again for booking with us in store at Hays travel Widnes
Excellent service from friendly staff
Excellent service from friendly staff, today it was Ellie who quickly and efficiently booked our next cruise.
Always a smile and a welcome when entering the Widnes store.
Thank you
March 29, 2026
Reply from Hays Travel - Widnes
We appreciate you taking the time to leave us such a lovely review! We are so happy that you find our service helpful and friendly when booking your cruises. Thank you!
Efficient
Didn't like having to wait while assistant had lunch break - but all was swift and efficient after assistant returned. Coffee was welcome.
March 22, 2026
Reply from Hays Travel - Widnes
We appreciate your feedback and are glad things were swift and efficient. We're happy you enjoyed the coffee and thank you for your time.
Reply from Hays Travel - Widnes
We appreciate your kind words and are so glad you were happy with our service and staff.
New Your - New York - Rather belated 50th celebrations.
Ellie, the Travel Consultant, Manager was absolutely fantastic when we made our booking to New York. She simply couldn't have done more for us, and made everything so simple. More importantly, she also took her time, and nothing was too much trouble to look at, review and discuss all the opportunties.
We are now very much looking forward to this trip, and alot of this can be accredited to Ellie.
March 22, 2026
Reply from Hays Travel - Widnes
We are delighted to hear about the wonderful booking experience you had for your New York trip. It's great to know that Ellie made everything so simple and took the time to discuss all the options with you. We hope you have a fantastic trip!
Fantastic staff
Fantastic staff, knowledgeable and very helpful, always dealt with with a smile.
March 8, 2026
Reply from Hays Travel - Widnes
Thank you for this lovely review
Friendly helpful staff
Friendly helpful staff, very knowledgeable and gave good advice. Was dealt with promptly. Staff gave clear information about what happens next regarding tickets etc
March 19, 2026
Reply from Hays Travel - Widnes
We appreciate you sharing your experience. We're so glad that our knowledgeable staff was helpful and provided you with clear information promptly. Thank you!
we had a great experience boolindak
we had a great experience booking at the holiday show with hays very helpful we got a cruise at a good price will book with them again
March 8, 2026
Reply from Hays Travel - Widnes
Thank you for your lovely review, i am so glad you had a positive experience and look forward to helping you get some more cruises booked in the future
Friendly and helpful staff
The staff were very friendly and helpful and the girl who helped us in store with our booking was very pleasant and couldn't do enough for us making our time there a enjoyable experience.
March 7, 2026
Reply from Hays Travel - Widnes
Hi Kimberley, thank you for your lovely review. We are so pleased to hear you had an enjoyable experience in store!
Very helpful and friendly staff at Hays…
Very helpful and friendly staff at Hays Travel Widnes. We booked our holiday to Costa De Almeria with Ellie, who was very helpful and made the booking experience really easy and pleasant.
March 7, 2026
Reply from Hays Travel - Widnes
We appreciate you taking the time to leave us such a complimentary review! We're so happy to hear that our team made your booking experience easy and pleasant.
When me &my girlfriend were booking our…
When me &my girlfriend were booking our holiday the young lady who did our booking. Was very friendly. Made shore we had everything we needed. She was being assessed at the time. I would give her 10/10.
February 26, 2026
Reply from Hays Travel - Widnes
Hi, Thank you so much for your lovely comment. We are so glad you enjoyed your experience with us in store!
I came to your Widnes office with a…
I came to your Widnes office with a list of where, when and budget. Next day we received various, great quotes for holidays we had shown interest in. However we had picked a holiday after viewing your website. Hannah from your branch was very helpful in fine tuning our search creating a great deal that ticked all the boxes.
February 26, 2026
Reply from Hays Travel - Widnes
Hi, Thank you for your lovely review! We look forward to seeing you again soon.
Had a lovely lady book our holiday…
Had a lovely lady book our holiday within 10 mins. Very helpful an efficient.
February 24, 2026
Reply from Hays Travel - Widnes
Hi Mrs Seddon , Thankyou for your lovely words, We look forward to seeing you again in the future .
Reply from Hays Travel - Widnes
Thank you so much for your kind review!
Ellie from the Widnes shop was…
Ellie from the Widnes shop was excellent , finding us the right holiday destination for 7 of us
February 21, 2026
Reply from Hays Travel - Widnes
We appreciate you taking the time to leave us this wonderful review. We are so happy we could find the perfect holiday for your group!
Very friendly and knowledgeable staff
Very friendly and knowledgeable staff, no problems answering any queries I had
February 15, 2026
Reply from Hays Travel - Widnes
Thank you for your review so glad we could assist with everything you needed for your booking
We went in to book a holiday and the…
We went in to book a holiday and the staff were very helpful.We managed to get the holiday we wanted and were told about the price,where we will be picked up and about the hotel.
February 15, 2026
Reply from Hays Travel - Widnes
Thank you for your review, i am so glad we managed to get your perfect family holiday booked
Always 5*
Always the same great experience, staff are brilliant and clearly love their job. Great prices too
February 14, 2026
Reply from Hays Travel - Widnes
Thank you for this lovely review, i am so glad you noticed our professionalism within store and also booked your next holiday with us
Reply from Hays Travel - Widnes
Thank you for your kind review and thank you for booking with us at hays travel widnes
Ellie has always given us good service
February 14, 2026
Reply from Hays Travel - Widnes
Thank you so much for a lovely review - I appreciate it
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