We had an excellent experience booking with Kate, she was polite, knowledgeable and listened to what we wanted from our holiday. She offered us good advice and found us the perfect deal. We will de... See more
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Once again Hays at Widnes has exceeded all expectations. On Wednesday Julie booked 1 holiday for me by phone and reserved another. On Thursday Grace printed the paperwork for the first hol. and... See more
Company replied
As always Hannah put up with the constant annoyance of me trying to wind her up. She as always was very professional and polite. We always use Hay's in Widnes. The staff always get us a good deal and... See more
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Went into the store the young lady really helped us to book are holiday explained everything clearly to us really went the extra mile to get us exactly what we wanted so pleased we got the holiday we... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Albert Road, WA8 6JE, Widnes, United Kingdom
- 0151 4380057
4.9
Excellent
832 reviews
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Very helpful adviser found us our…
Very helpful adviser found us our perfect last minute holiday in the half term break. Thank you
May 4, 2026
Reply from Hays Travel - Widnes
We're so glad that we helped you find your ideal last minute holiday. Thank you for sharing your positive experience with us!
Friendly and very helpful
Friendly, informative advice, Ellie at Widnes took all my requests on board and found me lots of options - great prices too!
May 3, 2026
Reply from Hays Travel - Widnes
We're so happy to hear that our team member was friendly and informative, found you lots of options, and offered great prices. Thank you!
The staff were very helpful and polite
The staff were very helpful and polite
Would certainly recommend
May 2, 2026
Reply from Hays Travel - Widnes
We appreciate you taking the time to leave us such a fantastic review. We are so glad to hear our team was helpful!
I always get first class service from…
I always get first class service from Hays travel
Gaynor Taylor
May 1, 2026
Reply from Hays Travel - Widnes
We're glad you consistently receive excellent service. Thank you for sharing your positive experience; it means a lot to us.
The assistant was attentive and went…
The assistant was attentive and went out of her way to find exactly what we were looking for.
April 30, 2026
Reply from Hays Travel - Widnes
Hi Mr Lloyd, Thank you so much for your kind words. We look forward to seeing you again .
Caribbean Again 🕶️👍
Got my holiday book quickly,and everything was alright as it usually is.Ellie sorted it out,now it’s just waiting to go.
April 29, 2026
Reply from Hays Travel - Widnes
Thank you for your review, so glad we got you booked again
My sister and I walked into the Widnes…
My sister and I walked into the Widnes store a few days ago, we were armed with nothing more than a vague idea we fancied going on our first ever cruise. Possibly Mediterranean, possibly 7 days, possibly later in the year, possibly single cabin although none of this was a definite. We spoke to a lovely girl Grace who managed to guide us through the options. She came up with several suggestions, lots of advice and was extremely helpful and friendly. I would recommend Hays travel and Grace in particular.
April 27, 2026
Reply from Hays Travel - Widnes
We're delighted to hear about your positive experience in our Widnes store. It's great to know that you found our team member Grace helpful in guiding you through your cruise options. We appreciate your recommendation!
Helpful staff knowledgeable and took…
Helpful staff knowledgeable and took time with me
April 22, 2026
Reply from Hays Travel - Widnes
Thank you for your kind review, Thank you for booking with Hays travel Widnes
Reply from Hays Travel - Widnes
Thank you for your lovely review
Excellent communication
Excellent communication, good offer for our holiday and rep who phoned me was very helpful and personable
April 18, 2026
Reply from Hays Travel - Widnes
Thank you for your kind review, i am glad we got you perfect holiday booked for you
Quick and professional service
April 16, 2026
Reply from Hays Travel - Widnes
Thank you for booking with us at hays travel Widnes and also thank you for your kind review
Reply from Hays Travel - Widnes
Thank you for this lovely review and thank you again for booking with Hays Travel Widnes
A friendly team who knew how to help us…
A friendly team who knew how to help us with our booking and give us a bit of advice on better cabins, there was 5 of us booking 4 cabins and the team linked our bookings together, we were only in the shop for 40 minutes. Well done thanks.
April 15, 2026
Reply from Hays Travel - Widnes
Thank you for your booking and also your lovely review, so glad we could help booking your group P+O cruise and also providing advice for some of the first timers
Very pleased with my experience
Very pleased with my experience, Hannah was so helpful and gave us all the information we needed .
April 14, 2026
Reply from Hays Travel - Widnes
Thank you for your review, i am so glad you enjoyed hannahs booking experience
Holiday to Dominican republic
The girl taking the booking Hannah, was good at her job, she asked all the right questions to ensure we knew what we wanted, in turn her response to our questions was excellent, if she wasn't sure she asked her colleagues.
April 12, 2026
Reply from Hays Travel - Widnes
Thank you for your review i am so glad you was happy with your choice of holiday and we could help guide you from our amazing window deal
Staff nothing too much trouble w saw…
Staff nothing too much trouble we saw Hannah at Widnes this time
April 8, 2026
Reply from Hays Travel - Widnes
Thank you for your kind review it was a pleasure booking this trip for you
The lady who booked our holiday for us…
The lady who booked our holiday for us was very friendly and professional
April 5, 2026
Reply from Hays Travel - Widnes
Hi Mandie , Thanks for the lovely review. We hope you all have a lovely holiday
Grace is wonderful
Grace is wonderful, listened and then exceeded my holiday expectations. Excellent customer service as well as being a friendly, polite and overall lovely travel agent. Thank you Grace we are so excited for our holiday to Iceland to celebrate my daughter’s 21st birthday!
March 26, 2026
Reply from Hays Travel - Widnes
Thank you for your lovely review, we are so glad we can prebook your holiday in for her special birthday
Reply from Hays Travel - Widnes
Thank you for your kind review
Nothing too much trouble
Staff very helpful strive to get the holiday you want at the best price
March 28, 2026
Reply from Hays Travel - Widnes
Thank you for this review, we do take pride in getting our customers the best price and service as possible
Thank you again for booking with us in store at Hays travel Widnes
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