We had an excellent experience booking with Kate, she was polite, knowledgeable and listened to what we wanted from our holiday. She offered us good advice and found us the perfect deal. We will de... See more
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Once again Hays at Widnes has exceeded all expectations. On Wednesday Julie booked 1 holiday for me by phone and reserved another. On Thursday Grace printed the paperwork for the first hol. and... See more
Company replied
As always Hannah put up with the constant annoyance of me trying to wind her up. She as always was very professional and polite. We always use Hay's in Widnes. The staff always get us a good deal and... See more
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Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys. So glad we did!! Whole trip boo... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Albert Road, WA8 6JE, Widnes, United Kingdom
- 0151 4380057
4.9
Excellent
833 reviews
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They were very helpful and did…
They were very helpful and did everything we asked couldn't fault them they all work well part of the team
August 2, 2025
Reply from Hays Travel - Widnes
Thankyou so much for this lovely review. Much appreciated , it is always a pleasure to book your holidays !
Reply from Hays Travel - Widnes
Thankyou for taking the time to write this lovely review . Much appreciated ! It was a pleasure to book your holiday x
Excellent service very informative and…
Excellent service very informative and helpful
August 3, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou for your lovely review much appreciated x
Marie
Marie, Widnes, Very helpful getting a price and eventually booking and paying for the cruise. Unfortunately system went down, when it came back minutes later flights for cruise no longer available and refund was going to be processed. However Marie sourced another with flight still available and booking completed. Process explained for check in, getting boarding pass/luggage labels. Thank you
July 27, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday , thankyou so much for your lovely review much appreciated . Thankyou for your loyalty and coming back to us. Hope to see you again soon Julie ! x
Anthony made our booking easy and was …
Anthony made our booking easy and was genuinely as excited as us !! He is a Credit to the company !
July 22, 2025
Reply from Hays Travel - Widnes
Thank you for your lovely review, i am so glad we could get your cruise booked for you
Reply from Hays Travel - Widnes
Thank you for your lovely review i am so glad we could get your cruise all booked for you
Fantastic service
Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys.
So glad we did!!
Whole trip booked and deposit paid within 20 minutes.
Macy, who served us was very knowledgeable and helpful. Booked our exact requirements from flights to hotel perfectly. And completely stress free!!
Would highly recommend using Hays Travel at Widnes and would not hesitate to use their services again!
July 25, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday , thankyou so much for your lovely review , we appreciate your business and you are more than welcome ! Hope to see you soon x
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou for your lovely review and coming back to book with us much appreciated x
Friendly efficient staff
July 22, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou for your lovely review much appreciated x
Reply from Hays Travel - Widnes
Thank you for your lovely review, so glad we found your perfect holiday
Brilliant service and very helpful and…
Brilliant service and very helpful and will certainly book again with Marie and the girls at the shop xx
July 16, 2025
Reply from Hays Travel - Widnes
It is always a pleasure to book your holidays Karen , thankyou for returning back to us and your lovely review. Much appreciated , see you soon x
Away on our cruise we cannot wait
As this was our first time booking a cruise we were delighted the travel agent had so much experience of cruising herself
July 13, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday ! We hope you look forward to for your first cruise , thankyou so much for your lovely review much appreciated x
Casey at Widnes branch has always been…
Casey at Widnes branch has always been polite and helpful to find the holiday we want.
July 3, 2025
Reply from Hays Travel - Widnes
It is always a pleasure to book your holidays. Thankyou for your loyalty and lovely review much appreciated x
Reply from Hays Travel - Widnes
Thank you for your kind comment
No nothing to do with the company doing…
No nothing to do with the company doing well it was the service we received whilst we were there on the day of the booking the lady who seen to us was so polite helpful and made us feel at ease explained everything so we understood lots of patience your company needs people like that and that's why your company is doing well because of your lovely staff
July 3, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou so much for writing this lovely review , much appreciated , hope to see you soon , Ellie x
Reply from Hays Travel - Widnes
It is always a pleasure to book your holidays. Thankyou for your lovely review much appreciated x
Friendly staff who had the time and…
Friendly staff who had the time and patience to find a holiday that we were happy with
June 22, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou for your lovely review much appreciated x
Reply from Hays Travel - Widnes
Thank you very much for your kind words x
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