We had an excellent experience booking with Kate, she was polite, knowledgeable and listened to what we wanted from our holiday. She offered us good advice and found us the perfect deal. We will de... See more
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Once again Hays at Widnes has exceeded all expectations. On Wednesday Julie booked 1 holiday for me by phone and reserved another. On Thursday Grace printed the paperwork for the first hol. and... See more
Company replied
As always Hannah put up with the constant annoyance of me trying to wind her up. She as always was very professional and polite. We always use Hay's in Widnes. The staff always get us a good deal and... See more
Company replied
Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys. So glad we did!! Whole trip boo... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Albert Road, WA8 6JE, Widnes, United Kingdom
- 0151 4380057
4.9
Excellent
833 reviews
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I only use Hayes travel in Widnes for…
I only use Hayes travel in Widnes for my holidays such lovely friendly and helpful staff
October 13, 2025
Reply from Hays Travel - Widnes
Thank you for your lovely review, so glad we got you all booked again
Reply from Hays Travel - Widnes
Thank you for your kinds review :)
Reply from Hays Travel - Widnes
Thank you for your lovely comments
Grace went out of her way to get us a…
Grace went out of her way to get us a good deal on our holiday
September 24, 2025
Reply from Hays Travel - Widnes
It was a pleasure to find your holiday ! Thankyou for your lovely review much appreciated x
Reply from Hays Travel - Widnes
It is always a pleasure to book your holidays. Thankyou for your lovely review and your loyalty much appreciated x
Excellent service as always from hays
Grace was a lovely young lady who took a lot of time with us and we felt very happy with her service.
September 19, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou for your lovely review and your loyalty much appreciated x
Great accept there was no transfer organised on the return . Had transfers on arrival not sure what went wrong
No transfers on way home had to pay for taxi . Transfer was available going but not coming back not sure what ha spend . Had to pay for a taxi £40
April 19, 2025
Reply from Hays Travel - Widnes
Thank you for your comment, On package holidays we would have had both transfers arranged can you pop into store and we will rectify this with you
Reply from Hays Travel - Widnes
Thank you for the lovely comments so glad we got your holiday sorted
Vary helpful staff and a good price.
September 13, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday , thankyou for your lovely review much appreciated ! x
i found my experince with hays travel…
i found my experince with hays travel was very good , staff very friendly and informative
September 11, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou so much for your lovely review , much appreciated x
Very friendly and informative staff
Very friendly and informative staff . Go back every time
September 3, 2025
Reply from Hays Travel - Widnes
It is always a pleasure to book your holidays ! Thankyou so much for your lovely review and loyalty , much appreciated ! x
Grace was very helpful and booked our…
Grace was very helpful and booked our holiday with everything we needed.
September 2, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday , thankyou so much for your lovely review much appreciated x
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday . Thankyou so much for your lovely review and your booking , much appreciated !
Time take on bank holiday.
August 26, 2025
The young lady who dealt with us was…
The young lady who dealt with us was very nice and knowledgeable. As were the other two ladies who were in the room. Very nice indeed.
August 24, 2025
Reply from Hays Travel - Widnes
Thank you for your lovely review, we are so glad we have sorted your holiday for you
Excellent service
Excellent service. After a long time sorting are cruise out for are selves and my brother who lives in Alnwick. Nothing was to much and a big thank you. Jan and Keith Williams.
August 23, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday. Thankyou so much for your lovely review much appreciated , hope to see you again soon ! Ellie x
Last minute challenge!
We were wanting to get away very last minute. Our options were limited but Ellie (Widnes office) worked tirelessly to find us something that would suit us. Very patient, determined and helpful.
August 14, 2025
Reply from Hays Travel - Widnes
Thank you for your lovely review Cheryl, So Glad we found your perfect holidays
We called to discuss cruises next year…
We called to discuss cruises next year - Maisie (I think) was amazing . She was knowledgeable & professional, looking for the best trip for us and discussing the options available. We cannot fault the service we received - so much so we booked a cruise !. Thank you
August 20, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your first cruise ! I hope your looking forward to it and feeling excited , thankyou for your booking we much appreciate it. Hope to see you again soon , Macy x
Great service
Great service
Very quickly sorted
Love young lady
Very helpful..
Would use there service again.
August 17, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou so much for this lovely review, much appreciated macy x
Very helpful and efficient
Very helpful and efficient
Booking a mid September trip to Croatia
August 9, 2025
Reply from Hays Travel - Widnes
It was a pleasure to book your holiday ! Thankyou so much for your lovely review much appreciated x
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