We had an excellent experience booking with Kate, she was polite, knowledgeable and listened to what we wanted from our holiday. She offered us good advice and found us the perfect deal. We will de... See more
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Once again Hays at Widnes has exceeded all expectations. On Wednesday Julie booked 1 holiday for me by phone and reserved another. On Thursday Grace printed the paperwork for the first hol. and... See more
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As always Hannah put up with the constant annoyance of me trying to wind her up. She as always was very professional and polite. We always use Hay's in Widnes. The staff always get us a good deal and... See more
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Excellent customer service. After trying to book our Thailand holiday trip online and sourcing direct flights with some difficulty, gave up and went to these guys. So glad we did!! Whole trip boo... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
24 Albert Road, WA8 6JE, Widnes, United Kingdom
- 0151 4380057
4.9
Excellent
833 reviews
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our special place booked
I was looking for a holiday to somewhere we’ve been before and We were able to get it booked making us very happy!
January 1, 2026
Reply from Hays Travel - Widnes
Hi, Thankyou so much for your lovely words.
I called in about holiday vouchers for…
I called in about holiday vouchers for a gift for family member. Everything was explained how to use the voucher. So I was happy to buy
December 30, 2025
Reply from Hays Travel - Widnes
Hi Dorothy, Thankyou for your kind words. We look forward to seeing you again.
Service verry good especially helpful to older travellers
made a recent booking with our local shop in Widnes found staff very helpful and pleasant , would book again with them in the future.
December 31, 2025
Reply from Hays Travel - Widnes
Hi Mavis, Thankyou so much for your kind feedback. Its always a pleasure to help book your holidays.
Hays Travel Widnes
Assistant dealt with technology issue calmly. Clearly talked through the options for the package that we booked. Obviously new to the role but had experienced colleagues alongside to assist with queries.
January 3, 2026
Reply from Hays Travel - Widnes
Thank you for your lovely comment, we are so glad we found your perfect trip
Very pleasant and helpful and sorted my…
Very pleasant and helpful and sorted my holiday out for me will b going bk again
December 24, 2025
Reply from Hays Travel - Widnes
Thank you for your lovely reply, we love booking them for you and helping find your perfect trips
Highly recommend
The ladies that helped us book our trip were very polite, friendly and informative. They gave us a lot of advice about the trip with it being our first time on a cruise.
We done our booking with Grace and Ellie
November 30, 2025
Reply from Hays Travel - Widnes
Thank you for your kind review, so glad we could get your perfect first cruise booked for you and hopefully more for the future
Excellent service and advice
Excellent service and advice, Grace was so helpful. No problems from start to finish. Very professional will book with Grace again.
November 23, 2025
Reply from Hays Travel - Widnes
Thank you so much for the kind review
The staff were very helpful and…
The staff were very helpful and pleasant,
The service was easy and simple no difficulties making the booking and I would always return to Hays travel services
November 11, 2025
Reply from Hays Travel - Widnes
Thank you so much, we appreciate your kind words and loyalty!
Staff were very helpful and polite
Staff were very helpful and polite . The lady helped us to find the holiday we wanted .
November 20, 2025
Reply from Hays Travel - Widnes
Thank you so much for your kind response! So happy to book your holiday for you x
I can honestly say Ellie is so…
I can honestly say Ellie is so professional and helpful i couldn't ask for more my whole experience was fantastic as always
November 18, 2025
Reply from Hays Travel - Widnes
Thank you for your lovely review it was a pleasure as always to book your trips
Reply from Hays Travel - Widnes
Thank you for your review so glad that we managed to book the holiday you was after
I have used Hays in Widnes for many…
I have used Hays in Widnes for many years always helpful and make the process effortless
Great friendly staff would highly recommend
October 12, 2025
Reply from Hays Travel - Widnes
Thank you for your kind words and loyalty x
staff are so helpful
staff are so helpful and take their time to pick a selection for you to choose from We have booked 7 holidays with this Widnes branch this year so this is number 8 Many thanks to the wonderful staff Marg & Ken Lunt
November 12, 2025
Reply from Hays Travel - Widnes
It is always a pleasure to book your holidays! Thank you for your feedback and loyalty x
Reply from Hays Travel - Widnes
Thank you for your lovely feedback, it is much appreciated !
Booking our holiday with Hays Travel…
Booking our holiday with Hays Travel was no problem. Kate was really good and explained everything each step of the way.
October 29, 2025
Reply from Hays Travel - Widnes
Thank you for your review, so glad you had an enjoyable booking experience
After booking our first holiday for…
After booking our first holiday for 2026 we called in again the following week and booked another holiday. As usual excellent service by pleasant staff who were knowledgeable and professional.
October 22, 2025
Reply from Hays Travel - Widnes
Thank you for you kind feedback! It was a pleasure x
Went away from shop with holiday booked
October 12, 2025
Reply from Hays Travel - Widnes
thank you for your booking !!
I booked a holiday at Hays Travel on…
I booked a holiday at Hays Travel on Friday. It was a rather complicated booking but the staff were very helpful and patient and answered all my queries. I even had a cup of tea with them.
I have booked with Hays for many years and have never had any problems .
October 18, 2025
Reply from Hays Travel - Widnes
Thank you for your kind review we are so glad we got your Holiday
Reply from Hays Travel - Widnes
Thank you for the review
Grace was friendly and very patient (it…
Grace was friendly and very patient (it can't be everyday she's bombarded with 5 OAP's), and sorted our holiday out efficiently and quickly.
October 18, 2025
Reply from Hays Travel - Widnes
Thank you for your review, we loved having you in store
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