Hays Travel - Wimborne Reviews 

780
TrustScore 5 out of 5

4.9

2 Crown Mead, BH21 1ED Wimborne, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The member of staff who helped us was really knowledgeable. She remembered us and what we like aswell as our past bookings making it super easy to find and book the perfect holiday. Customer service... See more

Company replied

Rated 5 out of 5 stars

Friendly welcoming staff. Completely willing to spend time exploring all holiday options and advising on best competitive prices. We have used Hays travel, Wimborne three times now and always feel co... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Victoria, admittedly we knew where and when we wanted to travel but she completed the whole process, hotel, flights and car parking in probably 10 minutes. Not sure why we would... See more

Company replied

Rated 5 out of 5 stars

Superb service! I was recommended to go to you and ask for Vicky. I haven’t been on a plane for 30 years and this would be my first holiday on my own since my husband died. Vicky took me through the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 2 Crown Mead, BH21 1ED, Wimborne, United Kingdom

  • 01202 887342

4.9

Excellent

TrustScore 5 out of 5

780 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(780)

125,952 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service - really listened to what I was looking for and found a good deal for us

January 18, 2026
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your comments

Rated 5 out of 5 stars

Once again Vicki from Wimborne office…

Once again Vicki from Wimborne office has provided my husband and I with first class service

Vicki is so helpful and cheerful making the experience of booking a holiday very easy

January 10, 2026
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your kind comments

Rated 5 out of 5 stars

Our agent Julie was so helpful

Our agent Julie was so helpful and brilliant. She was also so kind which made our experience in booking it all so worth while. A huge thank you

January 16, 2026
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your comments

Rated 5 out of 5 stars

I was really impressed with support…

I was really impressed with support provided by Vicky in Booking our Holiday.
Hays also matched on line TUI price and provided a number of options before finally selecting our Hotel in Teneriffe.

Many Thanks

Jean Boon

January 15, 2026
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your kind comments and I am glad we managed to get everything booked for you

Rated 5 out of 5 stars

Vicki was outstanding

Vicki was outstanding, as always.
Have booked many holidays all over the world with Hays, but always with her!
Friendly, professional, very knowledgeable, and a bit cheeky with it!
A great ambassador for the brand!

January 12, 2026
Unprompted review
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your kind comments, it is always a pleasure to see you both.

Rated 5 out of 5 stars

Victoria at Wimborne Hays Travel is the…

Victoria at Wimborne Hays Travel is the most professional and caring person I have ever met . I gave her some details of a cruise that I wanted for four people (1 disabled) and when I visited one hour later she had everything booked and ready for me .
She is amazing !

January 9, 2026
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your kind comments it is always a pleasure to see you and help sort everything

Rated 5 out of 5 stars

Great service

It was very straight forward compared to me trying to book online. Also the assistant was very helpful with all aspects of my trip. Takes the hassle out of doing it myself.

November 18, 2025
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your comments

Rated 5 out of 5 stars

Victoria inWIMBORNE is a very…

Victoria inWIMBORNE is a very professional and likeable young lady.She makes you feel at ease immediately,also she is so helpful.

December 2, 2025
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your kind comments, it is always a pleasure

Rated 5 out of 5 stars

Top travel Agency…

We book all our holidays with Hays Travel in Wimborne and always get great service from Megan.

November 16, 2025
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your comments

Rated 5 out of 5 stars

Excellent service

Excellent service, with all my requirements booked and at very short notice. Also I am remote from Wimborne but communication was also excellent. Altogether a first class service. Thank you.

November 22, 2025
Hays Travel - Wimborne logo

Reply from Hays Travel - Wimborne

Thank you for your comments

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look