Hays Travel - Winton Reviews 

763
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


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Rated 5 out of 5 stars

From tha moment I walked in I was made to feel welcome. Grace at the winton branch was amazing nothing was too much trouble I have never booked a holiday before ajd everything was explained in de... See more

Company replied

Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞

Company replied

Rated 5 out of 5 stars

We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

763 reviews

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4.9

All reviews

(763)

126,307 reviews in the last 12 months

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Rated 5 out of 5 stars

Sam and Grace have worked really hard…

Sam and Grace have worked really hard to get us the holiday that we have asked for, so we are really happy with the service we have received from Hays Travel-Winton

September 8, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure to help you with your holiday arrangements :) Grace & Sam

Rated 5 out of 5 stars

Short break very helpful.

Very helpful on arranging our short break to Scotland

August 31, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure to help :) Josi

Rated 5 out of 5 stars

Efficient

Very helpful. Kind. Efficient member of staff

August 30, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely feedback it was a pleasure to find and book your holiday.

Rated 5 out of 5 stars

Josie was her usual very helpful…

Josie was her usual very helpful self....very thorough in suggestions from what I asked of my ideas for a holiday....I felt so welcoming and booked a holiday without any further ado

August 31, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, its always a pleasure to help you with your holidays :) Josi

Rated 5 out of 5 stars

Josi was so friendly and knowledgeable…

Josi was so friendly and knowledgeable that it made the booking experience a pleasure.

August 29, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review and for returning to us for another holiday, it was my pleasure to help you both :) Josi

Rated 5 out of 5 stars

Staff and location of shop

The staff are so helpful any time you phone, they help you with all the paperwork x Caroline is the staff member who has dealt with us over the last few years before this it was a lad called Tom but unfortunately Bournemouth branch was closed and Tom moved on .
So glad winton branch was still kept open as staff were just as helpful.
Let's hope The winton branch is still open for years to come .

August 24, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure helping you.
Carolyn 😊

Rated 5 out of 5 stars

Fantastic service

We had a very specific time frame and exacting hotel requirements and were provided with a really good, well-tailored range of options that not only suited our budget but exceeded our wish list. Josie was incredibly helpful and professional. we would recommend Hays for fantastic service.
It saves a lot of time trawling through websites and also can save money.

August 12, 2025
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Reply from Hays Travel - Winton

Thank you for your lovely review, and for booking your holiday with me, it was my pleasure to help :) Josi

Rated 5 out of 5 stars

VERY USEFUL ADVICE

We went to your shop in winton just to see options for our holiday idea, had a chat with your representative suzy and after about 25 mins she had educated us and sorted a lovely holiday. The nicest part was at no time were we under pressure. she listened to our needs and what we wanted to do, then found something that totally fitted the bill. So refreshing that there was no hard sell, she listened, suggested and really came up with just what we wanted. very happy

August 18, 2025
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Reply from Hays Travel - Winton

Thank you so much for such a lovely review, it was lovely to meet you both and I'm so happy we found you your perfect holiday
Kind Regards
Suzy

Rated 5 out of 5 stars

Carolyn was brilliant

Carolyn was brilliant. Very helpful informative and patient. Really had great customer service.

July 28, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review it was my pleasure to book your hotel :)

Rated 5 out of 5 stars

Last minute break

We booked a last minute break to Majorca, with Josi at Hays Travel.
We had very specific dates due to childcare and work commitments.
We had to go back and forth with Josi and kept changing the goal posts slightly.
Josi was so accommodating and nothing was too much trouble.
We’ve ended up in a beautiful hotel! Amazing resort, lovely food, clean, great staff, beautiful surroundings.
Josi checked us in and had everything we needed printed for both of our flights before we left.
The whole experience was made super easy by her and her wonderful team and we couldn’t be happier with our holiday.
Thanks so much guys.

July 26, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you! I am so pleased you are having a fabulous time away! :) Josi

Rated 5 out of 5 stars

Josie was really helpful with the…

Josie was really helpful with the mistake I made. Went out of her way to find a solution.I would definitely use them again.

August 4, 2025
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Reply from Hays Travel - Winton

Thank you for your lovely review, it was my pleasure to help :) Josi

Rated 5 out of 5 stars

Josie at hays travel makes booking a holiday painless

Josie was incredibly helpful and knowledgeable about where we wanted to go as per usual we have the perfect holiday booked with parking at the airport and travel insurance all organised. We wouldn’t use anyone else thank you so much

August 3, 2025
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Reply from Hays Travel - Winton

Thank your for your lovely review, it was my pleasure to help :) Josi

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful staff, happy to help with all my requirements and we are excited to have booked a dream holiday to the Maldives. Thank you

July 31, 2025
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you organise your dream holiday, i am confident you are going to have the best time ever! Grace :)

Rated 5 out of 5 stars

Fantastic Service

Made the booking of our holiday a pleasant experience. Grace was polite and helpful.

July 23, 2025
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Reply from Hays Travel - Winton

thank you for the lovely review it was our pleasure to book your holiday

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