I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more
Company replied
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I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more
Company replied
Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞
Company replied
We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more
Company replied
Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
359 Wimborne Road, BH9 2AD, Winton, United Kingdom
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such great information about all our queries so we followed the advice given and booked. so helpful covered all our requirements and we are now looking forward to the next holiday.

Reply from Hays Travel - Winton
Great service from grace nothing was to much trouble. Very happy holiday booked .

Reply from Hays Travel - Winton
The sales assistant josie was brilliant, I told her what I wanted for the price I wanted to pay and she exceeded my expectations, whilst giving me some good local information.
A credit to hays

Reply from Hays Travel - Winton
They are very friendly hard working and so much helpful
I have been on so many holidays through Hays travel
Definitely worth go in and see what they got you to off

Reply from Hays Travel - Winton
Grace was really helpful and gave excellent service with booking our holiday and making sure we were happy with everything. She never rushes you and answers any questions. Would recommend her to anyone going to Hays Winton to book a holiday.

Reply from Hays Travel - Winton
Efficient and helpful.
Really listened to what we were looking for and provided answers with varying costs so we could choose the best for our budget.

Reply from Hays Travel - Winton
Josie initially found the holiday we wanted and Caroline booked it for us yesterday 👍
All good thanks

Reply from Hays Travel - Winton
Josi made us feel really welcome and showed us a few holidays for great prices we have not been on holiday since 2017 and we saw a few travel agents and we felt that trust when we saw her so we booked with her

Reply from Hays Travel - Winton

Reply from Hays Travel - Winton
Nothing went wrong it was a very good service that is wye I will go back there

Reply from Hays Travel - Winton
Suzie at Hays travel Winton was really helpful and knew exactly what we wanted in the way of holidays.
I can't praise her high enough...5 stars.

Reply from Hays Travel - Winton
Very professional everything taken care of & explained all documents printed nothing for us to worry about.

Reply from Hays Travel - Winton

Reply from Hays Travel - Winton
All the staff members at my local branch have contributed to my bookings.Each one of then has applied professional, straightforward advice and information when required.

Reply from Hays Travel - Winton
The team there made us fell most welcomed, and listened to our needs and we workwd towards what we wanted .

Reply from Hays Travel - Winton
Suzy helped us book our trip to Scotland she was friendly,helpful and professional.
She was also very efficient.

Reply from Hays Travel - Winton
Sam and Grace have worked really hard to get us the holiday that we have asked for, so we are really happy with the service we have received from Hays Travel-Winton

Reply from Hays Travel - Winton

Reply from Hays Travel - Winton
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