Hays Travel - Winton Reviews 

763
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞

Company replied

Rated 5 out of 5 stars

We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more

Company replied

Rated 5 out of 5 stars

Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

763 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(763)

125,552 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always . We have booked many times as always use Hayes travel in Winton .
Suzy and all the team are excellent . Very helpful . Nothing is too much trouble .
Def top marks def recommend Hayes .

December 28, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, its always a pleasure to help with your holidays :) Suzy

Rated 5 out of 5 stars

Fantastic service!

Went in to the Winton branch yesterday feeling nervous & apprehensive. Wanted to enquire about taking my first solo holiday abroad!
Josi greeted me with a smile. She was so helpful, knowledgeable and patient with me. I had so many questions!
By the end of my visit Josi had reassured me & calmed my nerves. I walked out having booked my first solo holiday! Thank you Josi

December 3, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure helping you book your first solo holiday and i am sure you are going to have a wonderful time :) Josi

Rated 5 out of 5 stars

Staff attentive

Staff attentive, listening and responding to their clients questions.

November 23, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, it was a pleasure to help you :) Carolyn

Rated 5 out of 5 stars

AN ASSET FOR HAYS TRAVEL!

Suzzanne aka Suzy is a gem that Hays Travel should nurture!
She was very knowledgeable, professional and with great customer service skills!

November 19, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for such lovely feedback
it was a pleasure as always arranging your travel plans for you
Kind Regards
Suzy aka Suzzanne

Rated 5 out of 5 stars

Dream trip to Borneo booked!

Suzzie was extremely helpful with my holiday request, I stated what I was looking for and she helped me find exactly the right trip for me.

November 10, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, I'm so excited for your holiday to Borneo its going to be a fab trip!
Kind Regards
Suzy

Rated 5 out of 5 stars

Had seen a cruise holiday advertised on…

Had seen a cruise holiday advertised on Facebook, went into our local store (winton) the member of the team made booking really easy and took us through choosing a cabin and meal times .Thanking Hays
travel by making it easier to pay for holidays by direct debit, allowing us to spread the cost .Would definitely recommend using them

November 2, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, its always a pleasure to help with your cruises :) Suzy

Rated 5 out of 5 stars

This will be our first cruise and so…

This will be our first cruise and so needed lots of information. Sam was able to answer all our questions and provided all the information we needed to make an informed decision before we committing to a booking with confidence. Without Sam we would not have made the booking. Thank you Sam

October 27, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi Thank you so much for your lovely comments it was a pleasure to book your cruise and to answer all your questions. We really do appreciate your feedback. Sam :)

Rated 5 out of 5 stars

Josie

Josie, very welcoming and helpful when booking our cruise, all the team at Winton branch are very friendly and knowledgeable.

October 23, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi Thank you for leaving us feedback. it was a pleasure to book your cruise for you. Josi :)

Rated 5 out of 5 stars

Very on the ball as usual

Very on the ball as usual. It's a pleasure dealing with Winton branch

October 17, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi thank you for leaving lovely feedback it was pleasure to book your holiday for Dec for some winter sunshine. Sam :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look