I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more
Company replied
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I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more
Company replied
Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞
Company replied
We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more
Company replied
Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
359 Wimborne Road, BH9 2AD, Winton, United Kingdom
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Have been using Hayes Travel for all my holidays for a while now. All the staff are really friendly and helpful. Booking with them is so easy. They listen to what you want and will work out the best deal. I wouldn't go anywhere else to book a holiday.

Reply from Hays Travel - Winton

Reply from Hays Travel - Winton
First time booking with Hays Travel Caroline from Winton branch was very helpful

Reply from Hays Travel - Winton
Friendly, very helpful staff. Listened to what we wanted and went all out to achieve a dream holiday

Reply from Hays Travel - Winton

Reply from Hays Travel - Winton
Always smiley and so helpfull. This is the 2nd time I have been into winton branch in the past6 months and will keep coming back!! A real pleasure to deal with.

Reply from Hays Travel - Winton

Reply from Hays Travel - Winton
Lukas was amazing, nothing was ever too much as we had a couple of weeks discussion about our honeymoon. I only had to give him a small amount of information and he knew exactly what we was looking for and was able to organise everything. His response time was rapid and I cannot recommend him enough!

Reply from Hays Travel - Winton
I couldn’t fault my experience with Hays Travel Winton . I spoke to Josi .. she was precise, polite and very helpful and cheerful and made booking our holiday very straight forward.

Reply from Hays Travel - Winton

Reply from Hays Travel - Winton
Carolyn at Hays Winton branch Bournemouth took all the haste away from booking a trip.
Very good service.

Reply from Hays Travel - Winton
Very polite and the whole experience was so easy and I was explained

Reply from Hays Travel - Winton
A wonderful experience on booking our holiday.
Very considerate with all, making sure we got what we wanted.
Thankyou

Reply from Hays Travel - Winton
Friendly customer service. Attended to as soon as I walked through the door. Knowledgeable about my trip and what I wanted/needed.

Reply from Hays Travel - Winton
I went in to Winton Hays Travel to book an Holiday, it was a surprise for my wife. After telling Josie what was required it was dealt with easily, everything was explained so clearly and professionally.

Reply from Hays Travel - Winton
Very helpful staff. Initially saw holiday in window of Westbourne branch and staff member gave us details. We went to our local branch at Winton to book the holiday having been given the relevant details . Very happy with the way we were treated and all our questions answered.

Reply from Hays Travel - Winton
Lovely young lady who went out of her way to be helpful

Reply from Hays Travel - Winton
Always use Hays travel at Winton for many years,so helpful,all the staff are brilliant,that is why we use you. Lukas did all the work,matched TUI price,got the seats we wanted,and did our boarding passes,with the help of another member of staff

Reply from Hays Travel - Winton
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