Hays Travel - Winton Reviews 

763
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞

Company replied

Rated 5 out of 5 stars

We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more

Company replied

Rated 5 out of 5 stars

Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

763 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(763)

125,552 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have been using Hayes Travel for all my…

Have been using Hayes Travel for all my holidays for a while now. All the staff are really friendly and helpful. Booking with them is so easy. They listen to what you want and will work out the best deal. I wouldn't go anywhere else to book a holiday.

February 3, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, its always a pleasure to help you with your holidays :) Grace

Rated 5 out of 5 stars

Very good service

Very good service. All questions answered. Helpful and friendly 😊

February 1, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for the lovely feedback, it was lovely to meet you and it was a pleasure booking your holiday for you
Kind Regards
Suzy

Rated 5 out of 5 stars

Go to them

Friendly, very helpful staff. Listened to what we wanted and went all out to achieve a dream holiday

January 31, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you very much for the lovely review it was pleasure to book your holiday.
Carolyn

Rated 5 out of 5 stars

Nothing is too much trouble

Always smiley and so helpfull. This is the 2nd time I have been into winton branch in the past6 months and will keep coming back!! A real pleasure to deal with.

January 27, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Josi

Rated 5 out of 5 stars

Lukas was amazing

Lukas was amazing, nothing was ever too much as we had a couple of weeks discussion about our honeymoon. I only had to give him a small amount of information and he knew exactly what we was looking for and was able to organise everything. His response time was rapid and I cannot recommend him enough!

January 22, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi Hollie, thank you for your lovely review! It was a pleasure to organise this for you and I hope you have an amazing time. Many Thanks! :) Lukas

Rated 5 out of 5 stars

I couldn’t fault my experience with…

I couldn’t fault my experience with Hays Travel Winton . I spoke to Josi .. she was precise, polite and very helpful and cheerful and made booking our holiday very straight forward.

January 22, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you book your upcoming holiday :) Josi

Rated 5 out of 5 stars

Helpful

Helpful, informative, friendly, met our needs.

January 17, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, it was my pleasure to help you with your upcoming trips :) Josi

Rated 5 out of 5 stars

A wonderful experience on booking our…

A wonderful experience on booking our holiday.
Very considerate with all, making sure we got what we wanted.
Thankyou

January 16, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Suzy

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service. Attended to as soon as I walked through the door. Knowledgeable about my trip and what I wanted/needed.

January 12, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi Thank you so much for taking the time to feedback we really do appreciate it. I'm so glad we got you the flights what you wanted. Sam :)

Rated 5 out of 5 stars

I went in to Winton Hays Travel to book…

I went in to Winton Hays Travel to book an Holiday, it was a surprise for my wife. After telling Josie what was required it was dealt with easily, everything was explained so clearly and professionally.

January 11, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you organise your wonderful trip :) Josi

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Initially saw holiday in window of Westbourne branch and staff member gave us details. We went to our local branch at Winton to book the holiday having been given the relevant details . Very happy with the way we were treated and all our questions answered.

January 1, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, it was a pleasure to help you with your upcoming holiday :) Josi

Rated 5 out of 5 stars

Winter holiday to the Canary islands…

Always use Hays travel at Winton for many years,so helpful,all the staff are brilliant,that is why we use you. Lukas did all the work,matched TUI price,got the seats we wanted,and did our boarding passes,with the help of another member of staff

December 30, 2025
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Hi Paul, thank you so much for your lovely review. It was a pleasure serving you and I hope you have an amazing time away! Lukas :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look