Hays Travel - Winton Reviews 

763
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


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Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞

Company replied

Rated 5 out of 5 stars

We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more

Company replied

Rated 5 out of 5 stars

Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

763 reviews

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4.9

All reviews

(763)

125,552 reviews in the last 12 months

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Rated 5 out of 5 stars

The understanding and pleasant Jose…

The understanding and pleasant Jose and very helpful as we were first timers in a tavel agents.1 question when do we fill out the insurance form enjoyed the experience thank you from2 old fogies

February 27, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was great to meet you both yesterday :) The insurance form needs to be done within 2 weeks. If you have any questions, please call me on 01202 375329 and i can help :) Josi

Rated 5 out of 5 stars

Carolyn was very helpful in confirming…

Carolyn was very helpful in confirming exactly the details with the travel company. I am travelling on my own and so wanted assurance.

February 15, 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review, it was my pleasure to help :) Carolyn

Rated 5 out of 5 stars

Friendly

Friendly, helpful and saved me more than I could find online.

February 9, 2026
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Reply from Hays Travel - Winton

Thank you so much for your review, it was my pleasure to help :) Grace

Rated 5 out of 5 stars

Josi, Hays Travel Winton Branch

Once again. Josi of Hays Travel, Winton Branch was so helpful in booking a change of cruise for us and also offering a Caribbean Cruise flying from Bournemouth next year which is so convenient for us. I highly recommend Josi for your holiday planning and requirements. Thank you 😊

February 21, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure helping you both with your cruises as always :) Josi

Rated 5 out of 5 stars

It was great thanks

It was great thanks. Your lady that helped me was pleasant and lustened to my needs.

February 11, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Suzy

Rated 5 out of 5 stars
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Reply from Hays Travel - Winton

Thank you so much for leaving a lovely review it was really nice to meet you and glad we found the right holiday for you. Sam :)

Rated 5 out of 5 stars

Very helpful staff

We placed our booking with Grace this time and found her very patient and helpful. We knew exactly which cruise we wanted so it was just the case of booking it. She did have contact MSC a couple of times but she did so with patience and speed. We have booked with you before and each time your staff have been very helpful and professional.

February 12, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was pleasure to help you book your cruise.
Kind regards,
Grace.

Rated 5 out of 5 stars

Your lovely Sam at my winton branch…

Your lovely Sam at my winton branch again delivered on the perfect holiday for us…she is a super asset to your company

February 10, 2026
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Reply from Hays Travel - Winton

Hi Thank you so much for your lovely review I'm so glad we got the last two seats on the Bournemouth flight as i said it was meant to be. Sam :)

Rated 5 out of 5 stars

Great experience

Great experience. Took time out of there busy day to sort the holiday of a lifetime for my wife, daughter and I to south America and Antarctica cruise in 2028 and more than happy with the service.

February 10, 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review, it was a pleasure arranging such a wonderful holiday for you all
Kind Regards
Suzy

Rated 5 out of 5 stars

Always very helpfull

Always very helpfull, and have the customers request first, giving very helpfull points when booking

February 9, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, its always a pleasure to help with your holiday bookings :) Josi

Rated 5 out of 5 stars

From entering the store we were treated…

From entering the store we were treated well and everything organised for us with courtesy and skill

February 8, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for the lovely feedback
It was a pleasure arranging your holiday for you
Kind Regards
Josi

Rated 5 out of 5 stars

Very satisfied.

Sam was very helpful and knowledgeable and found me the the ideal cruise and cabin I was looking for at a good price .

February 7, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Sam

Rated 5 out of 5 stars

We were given great advice.

We were given great advice about every aspect of our holiday.

February 5, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure help :)

Rated 5 out of 5 stars

I was listened to & given advice

I was listened to & given advice. I did my own research & made my decision. I spoke to a very pleasant lady & it was an easy & simple process.

February 1, 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review and for booking your holiday with me :) Josi

Rated 5 out of 5 stars

Very helpful staff and patient with us.

Very helpful staff, we did not no, what we want, and she took her time to help us, find what we wanted.

February 5, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review it was my pleasure to book your lovely trip,
Regards
Carolyn

Rated 5 out of 5 stars

Welcoming and friendly

Welcoming and friendly. Didn’t feel rushed. Good recommendations

February 5, 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review
it was a pleasure arranging your holiday for you
Kind Regards
Grace

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