I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more
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Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞
Company replied
We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more
Company replied
Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
359 Wimborne Road, BH9 2AD, Winton, United Kingdom
- 01202 375329
4.9
Excellent
763 reviews
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WE HAD THE MOST AMAZING KENYAN…
WE HAD THE MOST AMAZING KENYAN HOLIDAY.. CANNOT THANK HAYES ENOUGH - BRILLIANT STAFF , AND ORGANISATION - CANT BELEIVE WE NVER USED THEM BEFORE.!!! BRILLIANT - THANKS AGAIN. RICH AND ALI
October 3, 2025
Reply from Hays Travel - Winton
Thank you so much for leaving a review on your recent safari, we are so pleased you had a lovely time away! Hope to see you again soon :) Carolyn
We were greeted very well,sat with…
We were greeted very well,sat with Joesy who listened to us and then found exactly what we wanted.She is extremely knowledgeable and very polite, would have no hesitation in returning to your Winton Bournemouth branch
March 28, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review, it was so nice to meet you both and get your exciting holiday booked :) Josi
Reply from Hays Travel - Winton
Hi Thank you so much for taking the time to leave feedback. It was a pleasure to get your Cruise booked for you. Suzy :)
Reply from Hays Travel - Winton
Hi Thank you for taking the time to leave feedback it was a pleasure to get your holiday finalized to Singapore and new Zealand
Another very helpful booking holiday experience
Another very helpful booking holiday experience with Josie. Very informative & Josie really goes the extra mile in finding the right holiday for you. Thank you we will be back again to Hays & would not go anywhere else.
March 19, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely feedback, it was a pleasure arranging your holiday for you
Kind Regards
Josi
Info always at finger tip always ready…
Info always at finger tip always ready to go out of there way to assist, nothing is to much travel , would not go with any other travel company thank you.keith
March 19, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was a pleasure arranging your holiday for you, we're always happy to help
Kind Regards
Josi
Returning back to same hotel
Staff are always very helpful and they will check what options are available and best price
March 17, 2026
Reply from Hays Travel - Winton
Thank you so much for your review and for booking your next holiday with me :) Josi
Josi was absolutely brilliant.
Josi was absolutely brilliant.
She kept me apprised of everything she was doing to sort out my holiday. Josi is a lovely young lady with a winning smile and a willingness to go the extra mile for complete customer satisfaction.
Thank you Josi, you're great.
March 17, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review, it was so nice to meet you and help you organise your upcoming holiday :) Josi
Josi was brilliant
Josi was brilliant! So helpful and knowledgeable. Very aware that as an older, solo traveler I would not want long periods of waiting for connecting flights and mindful of timings for both checking in and arriving at destinations.
March 7, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review and for booking your exciting trip with me :) Josi
Always book via Hays travel as they…
Always book via Hays travel as they give excellent service and Josi who sorted out my cruise was very knowledgeable and a credit to Hays Travel
March 11, 2026
Reply from Hays Travel - Winton
Thank you so much for your kind review, it was a pleasure to help you with your upcoming cruise, i am sure you will have a wonderful time :) Josi
Sam was lovely and helpful helping us…
Sam was lovely and helpful helping us choose and book our holiday.
March 11, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure helping you with your holiday :) Sam
Josi at the Winton Branch in…
Josi at the Winton Branch in Bournemouth was extremely helpful and informative.
March 11, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review, it was my pleasure to help :) Josi
Couldn’t have been more helpful.
Couldn’t have been more helpful and we got just what we wanted
March 1, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was a pleasure arranging your holiday for you
Kind Regards
The Winton Team
Lovely Grace
Grace was so lovely and helpful over the phone, felt like I had met her before just by how welcoming she was!
February 28, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was a pleasure helping you :) Grace.
So helpful in every way
The lady who served me was excellent. Didn’t rush me, super helpful in every way
March 7, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review and for booking your holiday with me, it was my pleasure to help :) Josi
Always a pleasure to book
Love booking my holidays with you guys, although we can see cheaper prices on line, it's nice to deal with someone face to face.
Everyone in the Winton branch 'especially Suzy & Grace' are a credit to your company.
Thanks
March 6, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review and for always trusting us with your holidays :) Suzy and Grace
Hays Travel never fails to I’ve us an amazing experience.
Very pleasant knowledgeable member of staff. I went in just for a brochure and came out with an amazing holiday. The young lady we saw spent time understanding our needs and matched a holiday which was just what we wanted.
February 24, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review, it was lovely to meet you both and get you both a fantastic holiday to look forward too :) Josi
Reply from Hays Travel - Winton
Thank you for the lovely review
Service is 2nd to none the whole team…
Service is 2nd to none the whole team is so helpful. Susie found us the most perfect holiday for us and listen to our every wish. Certainly wouldn’t go anywhere else to book a holiday.
March 1, 2026
Reply from Hays Travel - Winton
Thank you so much for such a lovely review, it was a pleasure arranging your holiday for you, I know you'll have a fantastic time
Kind Regards
Suzy
Fantastic service
Josie was very knowledgeable and helpful. She was very personable.
February 27, 2026
Reply from Hays Travel - Winton
Thank you so much for your lovely review, it was great to meet you both and organise two fantastic holidays :) Josi
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