Hays Travel - Winton Reviews 

763
TrustScore 5 out of 5

4.9

359 Wimborne Road, BH9 2AD Winton, GB


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Rated 5 out of 5 stars

I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more

Company replied

Rated 5 out of 5 stars

Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞

Company replied

Rated 5 out of 5 stars

We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more

Company replied

Rated 5 out of 5 stars

Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 359 Wimborne Road, BH9 2AD, Winton, United Kingdom

  • 01202 375329

4.9

Excellent

TrustScore 5 out of 5

763 reviews

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4.9

All reviews

(763)

124,737 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Samantha was great

Samantha was great, very knowledgeable and helpful. She is a credit to your team

April 29, 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review, it was my pleasure to help :) Sam

Rated 5 out of 5 stars

I am looked after by Josie who is…

I am looked after by Josie who is fantastic and knows what I look for in a holiday but I have also dealt with Sam and susie they are a great team

April 26, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review :) Josi & the team

Rated 5 out of 5 stars

Another great experience with Hays

I spoke to Carolyn at Hays Travel Winton and again they got me a great deal to go back to Orlando and get on Fox News once more. Always a pleasure to visit these guys and im sure between now and August I will be making a few alterations/additions to my holiday again. Thank you Carolyn, your just amazing.

April 22, 2026
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Reply from Hays Travel - Winton

Thank you for your lovely review, it was my pleasure to help :) Carolyn

Rated 5 out of 5 stars

5 Star Service

As I have said on many occasions Hays Travel is the only Travel Agent that my partner and I use to book our holidays. The experience of booking is 5 star and all the agents in the Winton Bournemouth Branch are always helpful and are ready to answer any questions that you have. Booking a holiday should be an exciting time and having agents who are very helpful and knowledgeable is what makes us go back every time. Many thanks to Caroline who took care of our booking yesterday. Please try Hays Travel for your next booking I am sure that you will not be disappointed. Many thanks and we will see you soon for our next booking.

April 20, 2026
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Reply from Hays Travel - Winton

Thank you so much for your kind review, it was my pleasure helping you with your upcoming holiday and thank you for always booking your holidays with us :) Carolyn

Rated 5 out of 5 stars

Excellent customer service

Josie, Carolin and Sam and the rest of the team are fantastic . They are always approachable, polite and helpful and have a wealth information and advice. We regularly book our holidays with Hayes Winton. and will continue doing so because their customer service and support is excellent.

April 19, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, its always a pleasure to help you with your holidays :) Josi

Rated 5 out of 5 stars

Very helpfull

We received first class service very helpful friendly staff

April 19, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your kind review, it was my pleasure to help :) Carolyn

Rated 5 out of 5 stars

Carolyn was very professional,kind and…

Carolyn was very professional,kind and patient!
I decided to go Rome last minute as a solo traveller .Carolyn was very helpful,even sorting out my boarding pass /check in.
Thank you .

April 18, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you for your lovely review, it was my pleasure to help you with your upcoming holiday to Rome :) Carolyn

Rated 5 out of 5 stars

Fantastic Service

The service was fantastic- Josi was totally brilliant, she was really clear and approachable and explained everything we needed to know, making sure that everything was covered. 11 out of 10- we'll be back!

April 10, 2026
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Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help you book your upcoming cruise :) Josi

Rated 5 out of 5 stars

We went in looking for a last minute…

We went in looking for a last minute deal for £500 each and left with exactly what we wanted.

April 17, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your review, it was lovely to meet you both and arrange your upcoming holiday :) Carolyn

Rated 5 out of 5 stars

Really good communication and helpful…

Really good communication and helpful service. Josi made the whole booking process so easy.

April 14, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review and for booking your upcoming holiday with me :) Josi

Rated 4 out of 5 stars

Sam was very pleasant and very…

Sam was very pleasant and very helpful,she matched Sovereigns quote
She is also going to print our paperwork and tickets.

April 10, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was my pleasure to help :) Sam

Rated 5 out of 5 stars

Great team

Carolyn was most helpful in fact, I recommended her to two friends who subsequently booked the same holiday as us. The whole team is very friendly and welcoming.

April 5, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review, it was a pleasure to help you with your booking.
Carolyn😊

Rated 5 out of 5 stars

AS always perfect from Carolyn

AS always perfect from Carolyn
Couldn’t ask for more

April 8, 2026
Hays Travel - Winton logo

Reply from Hays Travel - Winton

Thank you so much for your lovely review and for booking your holiday with me :) Carolyn

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