I was delighted with the helpful and friendly reception I received. No hanging adout. Every thing was gone though at my pace and if I did not understand or get what was being said it was repeated.... See more
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See what reviewers are saying
Just want to say a massive thanks to josi of hays travel winton branch for looking and booking a lovely holiday for me later much appreciated keep up the great work hays see you soon Alan 👍🕶🌞
Company replied
We initiated our booking by phone and when we visited the WInton shop, Sam had the paperwork ready for us and the price matched that we had found on line, A professional and friendly service as alway... See more
Company replied
Josi was friendly and efficient she listened to our preferences a d made sure we were supplied with all the information we needed to make our decisions
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
359 Wimborne Road, BH9 2AD, Winton, United Kingdom
- 01202 375329
4.9
Excellent
763 reviews
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Such a great experience with Hays in…
Such a great experience with Hays in Winton. The staff are really knowledgeable and friendly. Everything was taken care of from start to finish. Highly recommend!
April 1, 2026
Unprompted review
Reply from Hays Travel - Winton
Thank you for your lovely review :)
This is the 4th holiday I have booked…
This is the 4th holiday I have booked with the Hays Travel branch in Winton and each one gets better, the staff are all so friendly and knowledgeable and are always eager to go the extra mile to find the perfect holiday! I would never go to anyone else!
June 12, 2026
Unprompted review
Reply from Hays Travel - Winton
Thank you for your lovely review :)
Cheap holiday
I wanted the cheapest holiday leaving in a few days and they found it in mins
June 7, 2026
Reply from Hays Travel - Winton
Thank you very much for your kind review
we were promised a free night the…
we were promised a free night the airport hotel because a apprentice was dealing with use, and there was some confusion with our booking. When we finally booked because of a change to our intinary
we were no longer given the free night
June 13, 2026
Reply from Hays Travel - Winton
Good afternoon,
Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience.
At the time of booking, you were happy with the agreed price and chose to proceed on that basis. During the enquiry process, there were changes made to your original itinerary, which meant that the quotation had to be revised. As a result, the original discount and promotional offer discussed in relation to the initial itinerary could no longer be applied.
That said, as a gesture of goodwill and to acknowledge the earlier confusion, we were pleased to provide complimentary airport transfers at no additional cost.
We always aim to be fair and transparent with our pricing and offers, and we appreciate your feedback. We wish you all the best in your future travels.
Regards,
Josi
Reply from Hays Travel - Winton
Hi Thank you so so much for your lovely feedback that was very sweet of you. I'm glad we found the right holiday for you. Sam :)
Lovely friendly and experienced staff.
June 12, 2026
Reply from Hays Travel - Winton
Thank you for your kind review, it was a pleasure to help with your holiday :) Carolyn
Very informative and friendly service
Very informative and friendly service, would use again
June 12, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help :) Grace
Get customer service from Joel
Get customer service from Joel, she was very helpful and we had a good laugh while booking my and my partner holiday.
June 11, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help you get your exciting holiday booked :) Josi
Really helpful
Really helpful , listened to what was wanted , not too pushy ,excellent service
June 10, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, it was my pleasure to help :) Josi
Hays Winton - Excellent
Josi and the team at Hays Winton are always ready to help and offer first hand experiences. A pleasure to deal with.
June 10, 2026
Reply from Hays Travel - Winton
Thank you for your lovely review, its always a pleasure to help you with your holidays :) Josi
Very helpful and informative with…
Very helpful and informative with choosing the right hotel for our needs
May 26, 2026
Reply from Hays Travel - Winton
Thank you so much for your feedback, it was my pleasure to help :) Josi
Grace was very knowledgeable and…
Grace was very knowledgeable and helpful when we were looking at booking a cruise for 2027.
June 2, 2026
Reply from Hays Travel - Winton
Thank you very much for the lovely review it was my pleasure to help you
Very helpful, great service
Very friendly. Good advice and very efficient in helping us book out holiday
June 2, 2026
Reply from Hays Travel - Winton
Hi Thank you so much for your feedback we really do appreciate it I' m so glad we found the perfect holiday for you to celebrate your second honeymoon :) Sam
Reply from Hays Travel - Winton
Hi thank you for taking the time to leave us feedback, it was my pleasure helping you :) Suzy.
Reply from Hays Travel - Winton
Thank you for your lovely review, it was a pleasure helping you :) Lukas.
Sam was SO friendly & helpful
Sam was SO friendly & helpful - she quickly found the best package and dates
May 12, 2026
Reply from Hays Travel - Winton
Hi Thank you for leaving us feedback. It was lovely to meet you and to find the holiday that fits with the other people travelling. Sam :)
Winton hays travel. The best.
Always book with hays travel in winton. Polite friendly & professional. Always made to feel welcome. They take their time scrolling through what we've asked for & want. They will always spend as much time needed scrolling through the holidays to find the best deals best suited for us. Nothing is too much trouble. Answers any questions if we ask We honestly wouldn't go anywhere else to book.
May 7, 2026
Reply from Hays Travel - Winton
Hi Thank you for taking the time to leave us feedback we really do appreciate it. I'm so glad we found the right holiday for you and you were made to feel welcome. Thanks. Grace. :)
Reply from Hays Travel - Winton
Hi Thank you for taking the time to leave feedback. it was a pleasure to book your cruise and get the exact cabin you wanted. Sam :)
Reply from Hays Travel - Winton
Hi Thank you for taking time to leave feedback we really do appreciate it. Carolyn :)
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