Fantastic service from Lois at Hays Travel. Very helpful, knowledgeable and responsive. Always goes the extra mile to find the right holiday and best deal. No question/query is too much trouble. Alwa... See more
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See what reviewers are saying
Hays is the best at sorting out everything for your holidays from start to finish even adding a carpark and hotel stay. Wouldn't go anywhere else.
Company replied
Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if... See more
Company replied
Our consultant Lois was extremely helpful She did a thorough search to get us exactly what we needed
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Newlands Shopping Centre, CM8 2AP, Witham, United Kingdom
- 01376777976
4.9
Excellent
561 reviews
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Reply from Hays Travel - Witham Shopping Centre
Thank you for booking your holiday with me and leaving this lovely review. I look forward to seeing you again in the future. Kind regards, Chloe.
The agents are very efficient.polite…
The agents are very efficient.polite and explain everything in detail
February 22, 2026
Reply from Hays Travel - Witham Shopping Centre
We appreciate your feedback! We're so glad to hear that you found our agents efficient, polite, and thorough in their explanations - Thanks, Darren
Chloe was fantastic from initial ideas…
Chloe was fantastic from initial ideas of where we wanted to go, changes we put forward, to final booking. The service, support and clarity was spot on. Would recommend 100%.
February 27, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for booking with me. It was my pleasure getting your family holiday booked up. Also thank you for leaving this lovely review. I look forward to seeing you again in the future. Kind regards, Chloe.
Reply from Hays Travel - Witham Shopping Centre
Thank you for booking your cruise with us, and leaving this lovely review :) I look forward to seeing you again soon. Kind regards, Lois.
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable, I like having a travel agent locally that I can visit
October 14, 2025
Reply from Hays Travel - Witham Shopping Centre
We appreciate you taking the time to share your positive experience. It's great to know our team was helpful and knowledgeable for you.
Excellent Service
Excellent Service booking was very easy. The staff are all very friendly and very helpful.
February 22, 2026
Reply from Hays Travel - Witham Shopping Centre
We appreciate you taking the time to leave a review. We're so happy you found our team helpful and friendly.
Chloe always goes above and beyond with…
Chloe always goes above and beyond with helping with our requirements
February 17, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for coming back to book with me. It was my pleasure helping get the perfect tour for you. I look forward to seeing you both again soon. Chloe :)
Chloe was very patient with us over…
Chloe was very patient with us over 60’s trying to find the perfect holiday !
February 12, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for your booking, and for leaving this lovely review. It was my pleasure getting the right holiday you for all. I look forward to seeing you again, Chloe :)
Witham Hays Travel
Always use hays travel on witham as the staff there are always so helpful and friendly.
February 11, 2026
Reply from Hays Travel - Witham Shopping Centre
Hi Lynne, Thanks so much for coming back to book with us again. We appreciate you choosing us! It's always great to hear that our team is helpful and friendly. - Kind Regards, Darren :)
Lois very nice and very helpful
February 7, 2026
Reply from Hays Travel - Witham Shopping Centre
Thanks Sheryl, We appreciate you taking the time to share your kind words, and we're so happy to hear that you found our service helpful
Samantha was very helpful
Samantha was very helpful. We were not sure where we wanted to go so she suggest some places, and told us what the weather could be. This is the 2nd time we have gone to her.
February 7, 2026
Reply from Hays Travel - Witham Shopping Centre
We're happy to hear that our suggestions were helpful for your trips. It's great to know that you find our assistance valuable, and we appreciate your continued trust in us! Many thanks, Sammy & The Team
Reply from Hays Travel - Witham Shopping Centre
We appreciate you taking the time to leave us your kind review; we are so glad you were happy with our service!
- Hays Travel Witham
When making a booking the service was excellent…
When making a booking with your company Trudi was extremely helpful in finding the right country and location for us. Couldn't wish for better service. Will book again. Thank you
February 4, 2026
Reply from Hays Travel - Witham Shopping Centre
Many thanks for your lovely positive feedback, It was an absolute pleasure to book your holiday!
Very helpful and patient
February 3, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for coming to Hays to book your holiday and leaving a lovely review. I hope to see you again soon. Kind regards, Chloe.
Very helpful and friendly.
February 2, 2026
Reply from Hays Travel - Witham Shopping Centre
it was lovely to meet you have an amazing time
Always a pleasure to book a holiday…
Always a pleasure to book a holiday through these guys. More than patient with us. So friendly staff . Wouldn’t go anywhere else
February 3, 2026
Reply from Hays Travel - Witham Shopping Centre
it was a pleasure helping book this with you, have a wonderful time
GREAT
Always friendly and welcoming, happy to help and advise. One of the best travel agencies around.
February 2, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for the review is was lovely to meet you, have an amazing time
The staff are so helpful nothing is too…
The staff are so helpful nothing is too much trouble for them wouldn’t go anywhere else
February 1, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for coming back to book with us again. It was my pleasure getting you booked up on your cruise. Kind regards, Chloe.
Booking our Holiday made us feel great…
Booking our Holiday made us feel great .
Seeing Darren also brightened our afternoon. We knew we were in safe hands . 2 weeks of September Sun to look forward to.
Thank you Darren for your patience, you showed us several options, we were with you for quite a while.
See you again soon....
Nice to have seen you again Darren.
January 31, 2026
Reply from Hays Travel - Witham Shopping Centre
We're happy to hear that booking your holiday made you feel great! We appreciate your kind words and are so glad we could assist you in planning your September holiday. We look forward to seeing you again soon - Darren
Excellent travel agents
As soon as we walked into the shop we were welcomed by the agents which was really nice. The agent who booked our holiday was so helpful and made the booking so easy for us. Brilliant service
January 24, 2026
Reply from Hays Travel - Witham Shopping Centre
We appreciate your kind words! We're happy to hear that you felt welcomed and that our agent made your booking experience so easy. It was a pleasure assisting you - Lois
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