The agent who assisted us tried very hard to get us the best cabin for our cruise. She was enthusiastic, pleasant and efficient in her dealings with us.
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Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if... See more
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As usual the consultant was efficient and knowledgeable nothing was too much trouble She gave me good advice re girlie holidays for 2027 She made my booking hassle free
Company replied
The experience was great because we got exactly what we wanted, an amazing holiday, all sorted and booked. Chloe helped us get the best possible deal, the right cabin location, dining experience and... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Newlands Shopping Centre, CM8 2AP, Witham, United Kingdom
- 01376777976
4.9
Excellent
552 reviews
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Very Good, Helpful Service.
The agent who assisted us tried very hard to get us the best cabin for our cruise. She was enthusiastic, pleasant and efficient in her dealings with us.
August 6, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for your wonderful review. It was a pleasure helping you plan your cruise, and I am thrilled that we found a cabin that suited your needs. Your kind comments mean a great deal to me. Wishing you an unforgettable voyage and a fantastic time on board! 🚢😊
Debbie
Reply from Hays Travel - Witham Shopping Centre
Thank you for coming back to book again. It was so lovely to see you both. Thank you for leaving this lovely review :) Kind regards, Chloe.
Paying for my upcoming holiday and…
Paying for my upcoming holiday and booking another was a very straightforward experience, the lady was very pleasant and helpful and sorted everything out for me.
August 12, 2026
Reply from Hays Travel - Witham Shopping Centre
Debby,
Thank you for your wonderful feedback! Thank you booking your holidays with us it was lovely to meet you.
Kind Regards
Debbie
The process was so easy and we got…
The process was so easy and we got exactly what we asked for. Lady who dealt with us was fantastic and umstood all our needs.
Thank you.
August 4, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for your wonderful review! We are so pleased to hear that the process was easy and that we understood all your needs - Trudi :)
Reply from Hays Travel - Witham Shopping Centre
Glad to hear it again :) - thank you so much for booking with us again
Reply from Hays Travel - Witham Shopping Centre
Thank you for your feedback and for choosing Hays Travel in Witham :)
Great service as always
Great service as always
Leave the shop with a smile on our faces
August 9, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for your wonderful review! We are so pleased to hear that you always leave our shop with a smile. Look forward to seeing you both again soon :) -Lois
Reply from Hays Travel - Witham Shopping Centre
Thank you for your valued feedback and I hope you enjoy your lovely cruise :) - Debbie
Reply from Hays Travel - Witham Shopping Centre
Thank you for your review! We are so pleased to hear that you had such a positive experience with us. We hope you have a fantastic trip!
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for coming back to me and making your lovely cruise holiday. It was my pleasure getting you booked up. Thank you for leaving this lovely review. I look forward to seeing you again in the future. Kind regards Chloe :)
Informatoon alwways available
July 24, 2026
Highly recommend
Highly recommend, booking a holiday is always exciting but the team in witham make it more exciting with their friendly & helpful enthusiasm, alway's greeted with a friendly hello .
July 25, 2026
Reply from Hays Travel - Witham Shopping Centre
Maria,
Thank you for your wonderful feedback!
It was a pleasure helping you have an amazing time
gawrn then :-)
Kind Regards
Debbie
Trudi at Witham was very warm welcoming…
Trudi at Witham was very warm welcoming and helpful and book process relatively smooth
We entered with a little trepidation as previous experience at Braintree was very poor, grumpy unhelpful
July 25, 2026
Reply from Hays Travel - Witham Shopping Centre
Dear Mr Greenway,
Thank you for sharing your feedback. We are delighted to hear about your positive experience with our Witham team member and the smooth booking process.
Kind Regards - Darren, Branch Manager
Staff listened to what we'd seen online…
Staff listened to what we'd seen online and came up with very similar alternative
June 6, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for your feedback! We are so pleased to hear that our team was able to help you find a great alternative deal too
Fantastic from start to finish
Fantastic from start to finish, just popped in to enquire, the lady Debbie was amazing, listened to what we wanted and found us a great deal,
So easy to book all I had to do was pay lol,
1st class customer service thank you.
July 22, 2026
Reply from Hays Travel - Witham Shopping Centre
Hi Sue thank you for taking the time to pop in i hope you have an amazing time and a very special day on the 23rd i will be thinking of you.
As usual the consultant was efficient…
As usual the consultant was efficient and knowledgeable nothing was too much trouble
She gave me good advice re girlie holidays for 2027
She made my booking hassle free
July 21, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for your lovely review! We are so pleased to hear that your booking experience was hassle-free and that you received excellent advice. We look forward to assisting you with your future holidays - Darren & Team
Brilliant holiday Booking service.
Once again the staff of Hays Travel Witham made us welcome.
Today we were served by Lois who knew exactly what we wanted and found two holidays for us to choose from.
The booking was taken in a very professional way, with everything confirmed at the end.
June 30, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for your wonderful review! We are so pleased to hear that our team made you feel welcome. We appreciate your kind words.
Kind Regards - Hays Travel Witham
Friendly, helpful team
All the team are always really friendly and price match online prices. Only ever had a positive experience.
July 5, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for booking your Ski trip with me and leaving this lovely review, I look forward to seeing you again soon. Kind regards, Chloe :)
Friendly, Efficient Service
The team greeted us with smiles and were very welcoming. Darren helped us with our booking in a kind friendly way.
June 30, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for your wonderful feedback! We are so pleased to hear that our team greeted you with smiles and that our colleague was kind and friendly.
Kind Regards
Hays Travel
Everybody in Witham branch is just the…
Everybody in Witham branch is just the best.
Nothing is to much trouble and we are not hurried at all in looking at every aspect of our holidays.
Would not book with anyone else
We also buy our currency here, always let's us know when it's a good time to buy
June 30, 2026
Reply from Hays Travel - Witham Shopping Centre
Hi Martin & Michelle,
Thank you so much for your review! We are so pleased to hear you appreciate the team's dedication and patience in helping you find the perfect holiday. We look forward to assisting you again.
Kind Regards
Darren and the team
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