Hays Travel - Witham Shopping Centre Reviews 

560
TrustScore 5 out of 5

4.9

Unit 4 Newlands Shopping Centre, CM8 2AP Witham, GB


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Rated 5 out of 5 stars

Fantastic service from Lois at Hays Travel. Very helpful, knowledgeable and responsive. Always goes the extra mile to find the right holiday and best deal. No question/query is too much trouble. Alwa... See more

Company replied

Rated 5 out of 5 stars

Hays is the best at sorting out everything for your holidays from start to finish even adding a carpark and hotel stay. Wouldn't go anywhere else.

Company replied

Rated 5 out of 5 stars

Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if... See more

Company replied

Rated 5 out of 5 stars

Our consultant Lois was extremely helpful She did a thorough search to get us exactly what we needed

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 4 Newlands Shopping Centre, CM8 2AP, Witham, United Kingdom

  • 01376777976

4.9

Excellent

TrustScore 5 out of 5

560 reviews

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4.9

All reviews

(560)

119,579 reviews in the last 12 months

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Rated 5 out of 5 stars

Staff listened to what we'd seen online…

Staff listened to what we'd seen online and came up with very similar alternative

June 6, 2026
Hays Travel - Witham Shopping Centre logo

Reply from Hays Travel - Witham Shopping Centre

Thank you for your feedback! We are so pleased to hear that our team was able to help you find a great alternative deal too

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish, just popped in to enquire, the lady Debbie was amazing, listened to what we wanted and found us a great deal,
So easy to book all I had to do was pay lol,
1st class customer service thank you.

July 22, 2026
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Reply from Hays Travel - Witham Shopping Centre

Hi Sue thank you for taking the time to pop in i hope you have an amazing time and a very special day on the 23rd i will be thinking of you.

Rated 5 out of 5 stars

Brilliant holiday Booking service.

Once again the staff of Hays Travel Witham made us welcome.
Today we were served by Lois who knew exactly what we wanted and found two holidays for us to choose from.
The booking was taken in a very professional way, with everything confirmed at the end.

June 30, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you for your wonderful review! We are so pleased to hear that our team made you feel welcome. We appreciate your kind words.

Kind Regards - Hays Travel Witham

Rated 5 out of 5 stars

Friendly, helpful team

All the team are always really friendly and price match online prices. Only ever had a positive experience.

July 5, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you for booking your Ski trip with me and leaving this lovely review, I look forward to seeing you again soon. Kind regards, Chloe :)

Rated 5 out of 5 stars

Friendly, Efficient Service

The team greeted us with smiles and were very welcoming. Darren helped us with our booking in a kind friendly way.

June 30, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you for your wonderful feedback! We are so pleased to hear that our team greeted you with smiles and that our colleague was kind and friendly.

Kind Regards
Hays Travel

Rated 5 out of 5 stars

Yay, we are going on an amazing cruise

The experience was great because we got exactly what we wanted, an amazing holiday, all sorted and booked. Chloe helped us get the best possible deal, the right cabin location, dining experience and everything else that makes our cruise the best for us.

June 30, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you for your booking and leaving this lovely review. I hope to see you again soon. Kind regards, Chloe :)

Rated 5 out of 5 stars

Booking process was simple and staff's…

Booking process was simple and staff's knowledge of resorts was excellent. You can't get that human personal touch when you book yourself on line. Chloe was friendly and extremely helpful.

June 7, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you for booking your holiday to Cyprus with me and for leaving this lovely review. It was my pleasure getting you and your family the perfect trip. I look forward to seeing you again soon. Kind regards, Chloe :)

Rated 5 out of 5 stars

Darren was exceptionally personable.

Our tour assistant Darren was fantastic,we left him with information on the holiday we wanted ( hotel and connections) as not in a brochure. In a short time he telephoned us with an option which we gladly accepted.Thank you Darren you did a great job.

May 30, 2026
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Reply from Hays Travel - Witham Shopping Centre

Hi Jennifer, I am so pleased I could help you find the perfect holiday.
Thank you for your kind words.

Kind Regards - Darren

Rated 5 out of 5 stars

Chloe (assistant manager)

Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if room upgrades, dining upgrades, trips wanted. Will happily book thru her again

May 31, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you so much for booking with me and leaving this lovely review. It was my pleasure helping get your trips booked up. I look forward to seeing you again soon. Kind regards, Chloe :)

Rated 5 out of 5 stars

Individualised assistance

I felt I was listened to and representative helped discussing different options that I could consider without being rushed

May 22, 2026
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Reply from Hays Travel - Witham Shopping Centre

It's always a pleasure to book your holidays Mrs Burns, thank you for your lovely positive feedback!

Rated 5 out of 5 stars

The assistant was so helpful and could…

The assistant was so helpful and could not do enough to try and get my larges family the perfect holiday, within our budget. Would definitely use Hays again and advise others to as well.

May 14, 2026
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Reply from Hays Travel - Witham Shopping Centre

Graham,

I'm so pleased to help book this for you it was lovely to meet you both . Thank you for your kind words. Have an amazing time

Debbie

Rated 5 out of 5 stars

We went to the Witham branch of Hays…

We went to the Witham branch of Hays travel and booked our Canadian trip for 2027 with Lois.
She was very helpful and the after service she gave was great, that’s why we have given them 5 stars.

May 12, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you so much for your booking and leaving this lovely review. Kind regards, Lois.

Rated 5 out of 5 stars

Chloe always is very patient and helpful

Chloe always is very patient and helpful

May 7, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you so much for your booking and leaving this lovely review. I look forward to seeing you again soon. Kind regards, Chloe :)

Rated 5 out of 5 stars

Great staff

The staff as per norm are excellent to deal with

April 29, 2026
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Reply from Hays Travel - Witham Shopping Centre

Thank you so much for your continued loyalty. It was my pleasure getting you booked up. Kind regards, Chloe.

Rated 5 out of 5 stars

BOOKING A HOLIDAY WITH HAY'S TRAVEL

The service I received was extremely helpful and demonstrated excellent attention to detail in a very friendly professional manner. Faultless.

April 30, 2026
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Reply from Hays Travel - Witham Shopping Centre

We appreciate you taking the time to leave us such a fantastic review! We're so happy to hear that you found our service helpful and professional.

Rated 5 out of 5 stars

I went into the shop not knowing the…

I went into the shop not knowing the best way of booking my break but the young lady I dealt with was very helpful and friendly

April 30, 2026
Hays Travel - Witham Shopping Centre logo

Reply from Hays Travel - Witham Shopping Centre

We're happy to hear that the Lois was helpful and friendly while assisting you with your booking. Thank you for sharing your positive experience.

Rated 5 out of 5 stars

A Great Experience

A great experience whilst booking my forthcoming holiday to Grab Canaria. Darren was knowledgeable and helpful and answered all my questions honestly and patiently. I would have no hesitation in recommending to family and friends.

April 25, 2026
Hays Travel - Witham Shopping Centre logo

Reply from Hays Travel - Witham Shopping Centre

I'm so happy to hear that your holiday booking experience was great. Thank you for your kind words; I appreciate you recommending us to your family and friends.
Kind Regards, Darren.

Rated 5 out of 5 stars

Best team in witham branch

Professional help.from staff rhat knkw exactly what they're doing

April 12, 2026
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Reply from Hays Travel - Witham Shopping Centre

Hi Nicky, thanks for your lovely feedback and we're so glad our staff provided professional and knowledgeable help. Kind Regards Darren

Rated 5 out of 5 stars

I mainly make my own arrangements

I mainly make my own arrangements, but sometimes,especially if air travel is involved, go to a travel agent.In this particular case, Trudi was extremely considerate to me , taking plenty of time to ensure that someone of my age ,85, had as much time as necessary to consider the options she put forward to me., which relaxed me very much.

April 7, 2026
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Reply from Hays Travel - Witham Shopping Centre

It was a pleasure to book your flight Mr Kelly, thank you so much for your positive feedback!

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