Fantastic service from Lois at Hays Travel. Very helpful, knowledgeable and responsive. Always goes the extra mile to find the right holiday and best deal. No question/query is too much trouble. Alwa... See more
Company replied
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Fantastic service from Lois at Hays Travel. Very helpful, knowledgeable and responsive. Always goes the extra mile to find the right holiday and best deal. No question/query is too much trouble. Alwa... See more
Company replied
Hays is the best at sorting out everything for your holidays from start to finish even adding a carpark and hotel stay. Wouldn't go anywhere else.
Company replied
Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if... See more
Company replied
Our consultant Lois was extremely helpful She did a thorough search to get us exactly what we needed
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 4 Newlands Shopping Centre, CM8 2AP, Witham, United Kingdom
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Staff listened to what we'd seen online and came up with very similar alternative

Reply from Hays Travel - Witham Shopping Centre
Fantastic from start to finish, just popped in to enquire, the lady Debbie was amazing, listened to what we wanted and found us a great deal,
So easy to book all I had to do was pay lol,
1st class customer service thank you.

Reply from Hays Travel - Witham Shopping Centre
Once again the staff of Hays Travel Witham made us welcome.
Today we were served by Lois who knew exactly what we wanted and found two holidays for us to choose from.
The booking was taken in a very professional way, with everything confirmed at the end.

Reply from Hays Travel - Witham Shopping Centre
All the team are always really friendly and price match online prices. Only ever had a positive experience.

Reply from Hays Travel - Witham Shopping Centre
The team greeted us with smiles and were very welcoming. Darren helped us with our booking in a kind friendly way.

Reply from Hays Travel - Witham Shopping Centre
The experience was great because we got exactly what we wanted, an amazing holiday, all sorted and booked. Chloe helped us get the best possible deal, the right cabin location, dining experience and everything else that makes our cruise the best for us.

Reply from Hays Travel - Witham Shopping Centre
Booking process was simple and staff's knowledge of resorts was excellent. You can't get that human personal touch when you book yourself on line. Chloe was friendly and extremely helpful.

Reply from Hays Travel - Witham Shopping Centre
Our tour assistant Darren was fantastic,we left him with information on the holiday we wanted ( hotel and connections) as not in a brochure. In a short time he telephoned us with an option which we gladly accepted.Thank you Darren you did a great job.

Reply from Hays Travel - Witham Shopping Centre
Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if room upgrades, dining upgrades, trips wanted. Will happily book thru her again

Reply from Hays Travel - Witham Shopping Centre
I felt I was listened to and representative helped discussing different options that I could consider without being rushed

Reply from Hays Travel - Witham Shopping Centre
The assistant was so helpful and could not do enough to try and get my larges family the perfect holiday, within our budget. Would definitely use Hays again and advise others to as well.

Reply from Hays Travel - Witham Shopping Centre
We went to the Witham branch of Hays travel and booked our Canadian trip for 2027 with Lois.
She was very helpful and the after service she gave was great, that’s why we have given them 5 stars.

Reply from Hays Travel - Witham Shopping Centre

Reply from Hays Travel - Witham Shopping Centre

Reply from Hays Travel - Witham Shopping Centre
The service I received was extremely helpful and demonstrated excellent attention to detail in a very friendly professional manner. Faultless.

Reply from Hays Travel - Witham Shopping Centre
I went into the shop not knowing the best way of booking my break but the young lady I dealt with was very helpful and friendly

Reply from Hays Travel - Witham Shopping Centre
A great experience whilst booking my forthcoming holiday to Grab Canaria. Darren was knowledgeable and helpful and answered all my questions honestly and patiently. I would have no hesitation in recommending to family and friends.

Reply from Hays Travel - Witham Shopping Centre
Professional help.from staff rhat knkw exactly what they're doing

Reply from Hays Travel - Witham Shopping Centre
I mainly make my own arrangements, but sometimes,especially if air travel is involved, go to a travel agent.In this particular case, Trudi was extremely considerate to me , taking plenty of time to ensure that someone of my age ,85, had as much time as necessary to consider the options she put forward to me., which relaxed me very much.

Reply from Hays Travel - Witham Shopping Centre
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