Fantastic service from Lois at Hays Travel. Very helpful, knowledgeable and responsive. Always goes the extra mile to find the right holiday and best deal. No question/query is too much trouble. Alwa... See more
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See what reviewers are saying
Hays is the best at sorting out everything for your holidays from start to finish even adding a carpark and hotel stay. Wouldn't go anywhere else.
Company replied
Chloe (assistant manager), extremely helpful talking us thru all the options and prices, flight, train times then when we chose booking it efficiently while explain what was happening . Also asked if... See more
Company replied
Our consultant Lois was extremely helpful She did a thorough search to get us exactly what we needed
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 4 Newlands Shopping Centre, CM8 2AP, Witham, United Kingdom
- 01376777976
4.9
Excellent
560 reviews
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The staff are always pleasent helpfully…
The staff are always pleasent helpfully and knowledgeable.so professional and get your holiday booked with no fuss.
It's such a pleasure to visit the shop
April 8, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for booking with me, and for leaving this lovely review. I look forward to seeing you again soon. Kind regards, Chloe :)
Chloe was very helpful and…
Chloe was very helpful and knowledgeable. She took time to listen tailor my request and get an improved price.
April 4, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for your booking and for leaving the lovely review. It was my pleasure getting you booked up to St Lucia. I look forward to seeing you again in the future. Kind regards, Chloe :)
Jersey holiday
Very pleased with the service we received yesterday asked ref a short break away & got what we wanted the young lady who served us was very helpful brilliant
April 7, 2026
Reply from Hays Travel - Witham Shopping Centre
It was a pleasure to do your holiday booking, thank you so much for the positive feedback!
Very friendly and helpful 🥰
Trudi from Witham, went out of her way to find us the perfect holiday, with a fantastic price, will be using Hays Travel again, Thankyou xx
April 5, 2026
Reply from Hays Travel - Witham Shopping Centre
It was a pleasure to book Your holiday Mrs Joyce, thank you so much for your lovely positive feedback!
This is the 4th time I have booked a trip to America using Hayes fast service all my needs are covered very experienced staff
Part experience using Hayes nothing us too much trouble knowledge of what I required Chloe was as helpful as ever thankyou
April 4, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for your continued support and booking with us again. It was my pleasure getting your flights booked. I look forward to seeing you again soon. Kind regard, Chloe :)
Reply from Hays Travel - Witham Shopping Centre
Thank you for your booking, and leaving this lovely review :) Kind regards, Chloe.
Helpfull as always
March 21, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for your booking and leaving this lovely review. Kind regards, Chloe :)
Sammie was really helpful i…
Sammie was really helpful i accidentally booked the wrong date and she went above and beyond to help as well as making my son feel really included during the consultation and booking she is a star 🌟
March 22, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you for taking the time to leave a review, it was a pleasure to get you booked and I'm happy we have the right dates now! Many thanks, Sammy
Booking our first cruise
They were very helpful and made and made booking very easy thanks to Chloe . I would use them again.
thanks Carol M.
March 18, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for your cruise booking, and leaving this lovely review. I hope to see you again soon. Kind regards, Chloe.
Reply from Hays Travel - Witham Shopping Centre
Thank you for your booking and leaving this lovely review. I look forward to seeing you again soon :) Kind regards, Chloe.
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for booking your cruise with me and leaving this review :) I look forward to seeing you both again in the future. Kind regards, Chloe :)
Reply from Hays Travel - Witham Shopping Centre
Thanks Lyn, We appreciate your kind words and are so happy that our team could provide such fantastic and friendly assistance to you - Darren, Manager
Lovely friendly atmosphere when I…
Lovely friendly atmosphere when I entered the store
Debbie was really helpful listened to what I wanted and in no time it was all booked.
Best travel agent around wouldn’t go anywhere else now
March 15, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for sharing your feedback.
So happy to hear that you found our atmosphere friendly and our service was helpful and efficient. Thanks for your kind words! - Debbie
Great service
The staff in the shop are always helpful and friendly
That’s why I use them to book all my holidays
March 11, 2026
Reply from Hays Travel - Witham Shopping Centre
Thanks Bill for taking the time to leave us a review! We are so happy to hear that our staff are always helpful and friendly :)
Reply from Hays Travel - Witham Shopping Centre
As always, it was lovely to see you. Thank you for coming in to book your flights. I look forward to seeing you again soon. Kind regards, Chloe.
Helpful Sammy
Sammy was very helpful in looking into my wife's accessibility issues.
She looked at various websites comparing bathroom se ups and also managed to allocate our aircraft seats for free.
March 11, 2026
Reply from Hays Travel - Witham Shopping Centre
I'm so happy to hear that I was helpful in looking into the accessibility requirements and made sure you were happy with everything. Thank you for your feedback. We look forward to seeing you again soon. - Sammy
Holiday made easy
February 28, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you , it was lovely to meet you
Excellent service and very…
Excellent service and very knowledgeable.managed to review a number of location and flight options with parking and seat holders booking all arranged at point of booking
March 4, 2026
Reply from Hays Travel - Witham Shopping Centre
Thank you so much for booking with me, and for leaving this lovely review. I look forward to seeing you in the future. Kind regards, Chloe :)
Reply from Hays Travel - Witham Shopping Centre
Thank you for your review, it was a pleasure to help you find your holiday. We hope to see you again soon!
Reply from Hays Travel - Witham Shopping Centre
Thank you for booking your holiday with me and leaving this lovely review. I look forward to seeing you again in the future. Kind regards, Chloe.
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