We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... See more
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Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... See more
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This is now the third holiday i have booked through Hays, i have found them to always be helpful and informative. Always there to help with any enquiries
Company replied
We recently visited the hays travel store in Wrexham. We had the pleasure of Holly sorting out our booking for a family of 6. Nothing was too much for Holly, she found us a few different options well... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
4.9
Excellent
754 reviews
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Really good experience very happy
April 17, 2026
Reply from Hays Travel - Wrexham
We appreciate your positive feedback! We are so happy you had a good experience with us.
Kind Regards
Hays Travel Wrexham
Walked into the branch and Catelinn…
Walked into the branch and Catelinn booked my holiday within 45 minutes she was very experienced and good customer skills and very professional of her job
April 15, 2026
Reply from Hays Travel - Wrexham
We appreciate you taking the time to share your experience. It's great to hear that your holiday booking was so efficient and that you received professional service!
Kind Regards
Hays Travel Wrexham
We always book at hays travel wrexham
We always book at hays travel wrexham. The staff are so friendly and helpful.
April 14, 2026
Reply from Hays Travel - Wrexham
We appreciate you booking with us in Wrexham. We're happy to hear our friendly staff are helpful to you when booking your holidays!
Kind Regards
Hays Travel Wrexham
Reply from Hays Travel - Wrexham
We appreciate your continued trust in us over the years, and we are so happy to hear that you find our team helpful!
Kind Regards
Hays Travel Wrexham
We asked Caitlin for a weeks holiday in…
We asked Caitlin for a weeks holiday in the sun the second week in May.
She was so helpful and showed us many different holidays, explaining a bit about each.
She was really easy to talk to, nothing was too much trouble. We had questions about insurance which she was very knowledgeable.
Thank you 🤩
April 10, 2026
Reply from Hays Travel - Wrexham
We appreciate you sharing your experience. We're happy to hear that you found the assistance helpful in planning your holiday. It's great to know that our team member was knowledgeable and easy to talk to!
Kind Regards
Hays Travel Wrexham
Excellent service as usual
April 8, 2026
Reply from Hays Travel - Wrexham
We appreciate you taking the time to leave your kind comments; we are delighted to hear that you are pleased with our service.
Reply from Hays Travel - Wrexham
We appreciate you taking the time to share your feedback. We're so happy to hear you received professional and friendly service.
Staff are very polite & welcoming.The…
Staff are very polite & welcoming.The young lady that booked our holiday is lovely nothing was to much trouble she was very helpful & found us the perfect place to stay central to everything.
April 1, 2026
Reply from Hays Travel - Wrexham
Thank you for your kind review and for booking with us :) - Caitlin
I always book my holidays with Hays…
I always book my holidays with Hays travel. The staff are very good and patient with all my questions.
March 26, 2026
Reply from Hays Travel - Wrexham
Thank you for booking with us again and for your lovely review :) - Holly
Disney land Paris booking experience
Amy was great. Very knowledgeable and friendly. She was keen to get the best deal for us as a family so that was even better. Liz was also great and was clearly knowledgeable about Disney land Paris and was keen to hear where we were booking to stay. Both staff members gave us really good advice and listened to our needs! Amazing service
March 28, 2026
Reply from Hays Travel - Wrexham
Jade Humphreys-Jones,
We're happy to hear that you found our team members knowledgeable and friendly. It's great to know they provided excellent advice and listened to your family's needs to find the best deal. Thank you for your amazing feedback!
Kind regards
Dion
Reply from Hays Travel - Wrexham
Good Afternoon,
Thank you so much for taking the time to leave a lovely review :) We are glad we could be helpful.
Kind Regards,
Courtney
LIZ WAS VERY HELPFUL AND CAME UP WITH…
LIZ WAS VERY HELPFUL AND CAME UP WITH THE BEST POSSIBLE PACKAGE FOR ME
March 24, 2026
Reply from Hays Travel - Wrexham
Peter,
We appreciate your kind words! We are so happy we could find the best package to suit your needs and preferences :)
Kind regards
Courtney
Hays Travel
Wrexham
Dion was so helpful and friendly…
Dion was so helpful and friendly nothing was too much for her . We always book at hayes travel Wrexham and have never been disappointed.
March 23, 2026
Reply from Hays Travel - Wrexham
We appreciate you taking the time to leave us such a great review! We're so happy to hear that you consistently receive such wonderful service from our team, Enjoy your Holiday. Thank you Dion :-)
Really lovely people work at Wrexham…
Really lovely people work at Wrexham hays travel, very friendly staff and helpful
March 21, 2026
Reply from Hays Travel - Wrexham
Julie,
We appreciate your kind words! We're so glad to hear you found our Wrexham team friendly and helpful. Thank you for your review.
Kind regards
Dion
Hays Travel
Pontefract
Very warm welcome really down to earth…
Very warm welcome really down to earth explored all the options for me which really appreciate it very helpful with the experience as Amy an can't remember the other girl name but absolutely really made be feel at ease with my trip an gave me some great tip on what an where to go definitely highly recommended lovely bunch there thank u again fir all support thank you Amy 😊
March 19, 2026
Reply from Hays Travel - Wrexham
Thank you so much for your lovely review! 😊
We’re really glad to hear you felt comfortable and well looked after! Amy will be especially happy to hear your kind words, and we’ll be sure to pass on your appreciation to the rest of the team too.
Quick efficient service
Quick efficient service. Very pleasant as have been our previous visits to Hays
March 12, 2026
Reply from Hays Travel - Wrexham
Good Afternoon Robert,
We appreciate you taking the time to share your experience with us. We will pass this feedback over to Courtney :)
Kind regards
Hays Travel
Wanother satisfied customer e were
We were. V satisfied with the service we received Courtney was very helpful always book with hays travel
March 18, 2026
Reply from Hays Travel - Wrexham
Gary,
We're very happy to hear that you were satisfied with the service you received. We appreciate you booking with us and your kind words we will pass this feedback to Courtney.
Kind Regards,
Hays Travel Wrexham
Very helpful and polite nothing was to…
Very helpful and polite nothing was to much trouble
March 11, 2026
Reply from Hays Travel - Wrexham
Thank you so much for your kind words! We're really glad you had a great experience, helping our customers is always our top priority!
Great service from Holly
Holly helped us pick the perfect holiday for us as a family. Offered lots of choice and booking was so easy
March 13, 2026
Reply from Hays Travel - Wrexham
We appreciate you taking the time to leave us such a lovely review. We are so glad we could help you find the perfect family holiday and make booking easy. Thank you Holly :-)
Amy was wonderful went the extra mile…
Amy was wonderful went the extra mile for us thankyou
March 12, 2026
Reply from Hays Travel - Wrexham
Thank you so much for your kind words! It was a pleasure helping you, Going the extra mile for my clients is always my goal :)
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