We were dealt with for our preliminary enquiry by Ffion and when a few days later we made our booking by Nicole. It is due to friendliness and efficiency of girls like this that we only book with Hay... See more
Company replied
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Dion, the lady we booked with was extremely helpful and explained everything we needed to know about our booking. She was very knowledgeable and knew her away around the computer to find any additiona... See more
Company replied
I went to Hays Travel because I was having difficulty booking direct with Alfa. I trust the staff in Hays Travel, and they completed my booking successfully .
This is now the third holiday i have booked through Hays, i have found them to always be helpful and informative. Always there to help with any enquiries
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
15 Lord Street, LL11 1LH, Wrexham, United Kingdom
- 01978 266611
4.9
Excellent
757 reviews
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Catlin from Wrexham branch who we delt…
Catlin from Wrexham branch who we delt with was friendly nothing was too much trouble even when we said we would go away and check out other travel agents she printed off the deals she had found for us and said if we needed anymore help to come and speak to her went to another agent but they couldn't bet the price so we went back to book the holiday
January 8, 2026
Reply from Hays Travel - Wrexham
Hello,
Thank you for your kind review! It was lovely to meet you both and I hope your looking forward to your holiday :)
Kind regards
Caitlin
Great Service.
Great Service.. visited Wrexham store my neice & i to book our first holiday to Greece, with no idea of what part. Caitlin was so helpful, imformative & gave lots of choices. Very good, friendly overall experience!
We choose rhodes
Thankyou !!
January 7, 2026
Reply from Hays Travel - Wrexham
We're happy to hear that you and your niece had such a positive experience booking your first trip to Greece! It's great that I was so helpful and informative. Thank you for choosing us for your Rhodes holiday!
Well looked after I only have one…
Well looked after I only have one complaint the way to pay is to hard close was brilliant
January 7, 2026
Reply from Hays Travel - Wrexham
We're glad you were well looked after. We appreciate your feedback regarding payment options and will look into it. Thank you.
We have been happy with past…
We have been happy with past experiences using Hays and yesterday was no different. Holly who dealt with us was very competent and helpful
January 3, 2026
Reply from Hays Travel - Wrexham
We're so glad to hear our level of service never changes! We look forward to seeing you again soon :)
Always give you a friendly welcome
Always give you a friendly welcome.
Holidays from planning to any issues you may have. No problem.
Hays the complete package. 😀
December 30, 2025
Reply from Hays Travel - Wrexham
We aim to provide the full package experience and we're so pleased to hear that is what our lovely Holly give! We look forward to seeing you again soon :)
The travel agent was fantastic
The travel agent was fantastic,
Ticked all the boxes we were looking for..
December 21, 2025
Reply from Hays Travel - Wrexham
We're so glad we were able to book something that ticked all the boxes for you! Hope to see you again soon :)
Very good
Very good, fantastic engagement, very personal service and excellent knowledge from Liz, thank you. Liz is a star.
December 28, 2025
Reply from Hays Travel - Wrexham
I'm happy to hear that you feel that way and you feel you received a very good and personal service. Thank you! Enjoy your wedding Liz :-)
Reply from Hays Travel - Wrexham
Thank you! We aim to do everything we can for our customers :) Hope to see you again soon!
Reply from Hays Travel - Wrexham
Hi Michael,
Thank you for your kind review :) I will pass this onto Holly!
Kind regards
Caitlin
Courteous
Courteous , helpful and professional staff, very knowledgable,. Managed to find the holiday we wanted, able to book in one visit .
December 7, 2025
Reply from Hays Travel - Wrexham
Thank you for your kind words. I will pass this onto Chloe.
Thank you for booking with us :)
Thanks,
Dion
Lovely Staff and very helpful
Lovely Staff and very helpful. Courtney went up and above to find us the right deal
December 5, 2025
Reply from Hays Travel - Wrexham
Thank you so much for your lovely review! Hope your both looking forward to your holiday.
Thanks, Courtney :)
Very professional in booking/ polite…
Very professional in booking/ polite felt no pressure on booking
November 30, 2025
Reply from Hays Travel - Wrexham
Hi,
Thank you for leaving such a lovely review! We hope your looking forward to your holiday.
Thanks, Dion :)
Reply from Hays Travel - Wrexham
Hi, Thank you for taking the time to leave a review, hope you have a lovely holiday. Thanks Liz :-)
Excellent service,great experience
Excellent service, couldn't do enough for me,warm and friendly which made booking a holiday a pleasure, shop manager was a star helpful, couldn't fault her.
I think her name was Liz.👏👏👏
November 25, 2025
Reply from Hays Travel - Wrexham
Hi Alan (Bob), Thank you for taking the time to leave a review so very kind of you. Thanks Liz :-)
Booking was straightforward
Booking was straightforward. Staff looking for our preferred flight time. All staff very friendly & helpful
November 9, 2025
Reply from Hays Travel - Wrexham
Hello,
Thank you for your kind feeback :) we hope your looking forward to your holiday :)
Kind regards
Caitlin
Reply from Hays Travel - Wrexham
Thank you so much for your lovely review! Hope your both looking forward to your holiday.
Thanks Courtney :)
Excellent service as always from the…
Excellent service as always from the very lovely Dion
November 18, 2025
Reply from Hays Travel - Wrexham
Thank you so much for your kind feedback! We will pass this over to Dion :)
Reply from Hays Travel - Wrexham
Thank you for you kind review! Dion is a Superstar! We look forward to seeing you again soon :)
Reply from Hays Travel - Wrexham
Thank you for your kind review. Dion is great :) Many Thanks - Holly
always found hays staff very helpful
always found hays staff very helpful , very informative and pleasant at the wrexham branch
November 11, 2025
Reply from Hays Travel - Wrexham
Hello,
Thank you for your lovely review! We hope your looking forward to your holiday :)
Kind regards
Caitlin
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