We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
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See what reviewers are saying
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... See more
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Such a speedy, friendly, and efficient experience. Everything done for us, which makes the whole holiday process so much easier. Thank you
Company replied
Reana in Hays in Yeovil made booking our 2028 cruise seamless and also lots of fun. Our booking was made smoothly and email correspondence was extremely prompt. Thank you, once again, for such excelle... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Middle Street, BA20 1LZ, Yeovil, United Kingdom
- 01935577295
4.9
Excellent
937 reviews
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I was made very welcome and listened…
I was made very welcome and listened to. The booking was completed quickly and so far l’ve been kept well informed with information.
I’ve only just booked and won’t be actually travelling for 14 weeks so unable to comment further.
January 9, 2026
Reply from Hays Travel - Yeovil Middle St
Hi Sally, thank you for taking the time to write your review and for your lovely comments. It was a pleasure to book this trip for you! - Abi :)
The staff are always helpful
The staff are always helpful, nothing is too much trouble, which is why I’ve used them since my husband had dementia, they make life so much easier for me.
December 21, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your lovely review Amanda-Rachael
Laura was extremely helpful and…
Laura was extremely helpful and friendly. I always book flights with Hayes as it’s always been a professional, helpful and friendly service. Again many thanks to the team.
December 16, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your lovely review! Laura :)
Good experience.
Phone call answered promptly. Response to request flight times and prices responded to promptly. Follow up phone calls responded to promptly. All this done in a professional and friendly manner. Thanks!
December 12, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you for this lovely review - very appreciated! Pam
Laura who served us was excellent…
Laura who served us was excellent extremely knowledgeable about the resort and we had a wonderful holiday our first in many years
August 4, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you for your kind words and I'm so pleased you both had a great time! Laura :)
Sarah was so friendly and helpful
Sarah was so friendly and helpful. Sorting me out with loads of brochures and then helping me with my booking. Excellent service
November 12, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments :-) - Sarah
Helpful member of staff.
November 29, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your kind words :-)
Reply from Hays Travel - Yeovil Middle St
Hi Rosemarie, thank you for your lovely feedback :)
Black Friday holiday deals.
I received an email advertising some black Friday holiday deals. After some discussion at home and checking with work, we decided that we should book up. The following day I came into Hays. The Branch looked bright and cheerful. I spoke to Laura who was very helpful with locating the deal that interested me.
We were joined by an young apprentice who was taking in the information on the screen and collected the print outs of the holiday for me. I was very excited to be booking up next year's holiday so early as I usually book fairly last minute. I think Laura was very thorough and took her time so that the apprentice could learn from the experience. Thanks very much!
November 25, 2025
Reply from Hays Travel - Yeovil Middle St
Hello :) Thank you so much for your positive feedback - much appreciated! Laura
Staff were welcoming and happy to sort…
Staff were welcoming and happy to sort out anything for you . Explained all details of your holiday and made sure you were happy with everything !!
November 29, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your lovely review! Very appreciated, and am sure you're looking forward to some winter sun in January! Pam
Great as usual never let us down.
November 29, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you for your lovely review, always a pleasure to book you both-Rachael
Thank you Natalie 😍
Natalie, as always, took care of all our holidays needs and requirements! She listens to exactly what we want, and doesn't stop until the perfect holiday is found! So patient with all my endless questions and we now have a beautiful holiday to look forward to!
Natalie has been booking our holidays for a few years now and there isn't anywhere else i would go!
November 27, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments. I'm so pleased I managed to find your perfect holiday and I'm always happy to help! :-) Natalie
Rachael at the Yeovil branch is an…
Rachael at the Yeovil branch is an absolute godsend- so professional, helpful and reassuring. Absolutely brilliant.
November 9, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for such a lovely review. Was an absolute pleasure to book you and your family. Rachael
Absolutely amazing travel agents
Absolutely amazing travel agents. Warm and welcoming.
Takes time to find everything for your holiday. Nothing is to much trouble. I would never go anywhere else. I trust hayes 100 percent for all our holiday bookings.
November 16, 2025
Reply from Hays Travel - Yeovil Middle St
Hi Lyndsey, Wow - thank you so much for this fabulous review! It was a pleasure getting this booked for you and lovely to have something a bit different to check into! Pam
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your review Emma, always a pleasure to book your holidays-Rachael
Found the perfect holiday
We went in looking for a holiday for next year. We came out with smiles all round and a well overdue holiday booked. Anna was great, she took note of all our wants and what we were hoping for and found us the perfect holiday within our budget with everything we wanted and more. I Would 100% use hays again to book a holiday and I feel reassured that they will be there at any point needed before we attend our holiday.
November 1, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments it was a pleasure looking into this for you and I'm so pleased I managed to find you the most perfect holiday! Don't hesitate to get in touch with any questions down the line! :-) - Anna
Just outstanding
Excellent service book pretty much all my holidays through Hayes Travel
The Manager of the Yeovil branch is outstanding very responsive and helpful
October 26, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for the lovely feedback, as always its my pleasure to help you find the perfect Holiday :) Cant wait to sear all about it when your home :) Nat
Great service as always …
I emailed Nat with a few dates and destinations for a holiday and she got straight to it, she sent me some quotes the same day. I then had a change of destination and length of holiday so emailed her to asks her to look into ii. Nat got straight on it and I had an email back within the hour with everything I wanted and at a great price. I called her that afternoon and booked it over the phone and within 10 minutes I had confirmed my holiday and had the paperwork via email. I have booked with Nat before and knew she would not let me down. I have also used hays in Yeovil before and the other staff were just as accommodating and it’s always a pleasure to deal with them, from booking the holiday and then popping in for currency they always make you welcome.
October 23, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you so much for the lovely feedback :) As always its my pleasure to help you find the perfect trip : ) I cant wait to hear all about it when you get home :) Nat
Omg abbey was amazing and so was an…
Omg abbey was amazing and so was an other lady sorry don’t know name we did pre book Caribbean holiday they were just amazing
October 21, 2025
Reply from Hays Travel - Yeovil Middle St
Thank you for taking the time to write your review and for your lovely comments! It was a pleasure to get this all booked for you! - Abi :)
Very helpful staff
Very helpful staff. Able to answer all our questions. Holiday booked.
October 2, 2025
Reply from Hays Travel - Yeovil Middle St
Many thanks for your lovely review - much appreciated! It was a pleasure to book your holiday for you. - Pam :)
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