We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
Company replied
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See what reviewers are saying
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... See more
Company replied
Such a speedy, friendly, and efficient experience. Everything done for us, which makes the whole holiday process so much easier. Thank you
Company replied
Reana in Hays in Yeovil made booking our 2028 cruise seamless and also lots of fun. Our booking was made smoothly and email correspondence was extremely prompt. Thank you, once again, for such excelle... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Middle Street, BA20 1LZ, Yeovil, United Kingdom
- 01935577295
4.9
Excellent
937 reviews
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Simple the best
Thankyou once again. Pam sorted out our holiday perfectly as normal with the help off Reanna a thougrally talented lady, a up and coming star !! Thank you all so much, see you again next year.
January 26, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Rachael at hays Yeovil and Bridport…
Rachael at hays Yeovil and Bridport hays ravel bend over backwards for us
Brilliant service
Those girls at both branches are excellent
Clive
January 25, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your lovely review-Always a pleasure to have you both in the office-Rachael
Great service
Very polite, friendly atmosphere in store and an excellent service provided
January 24, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you for taking the time to write your review - Fleur :)
They could not do enough for us such…
They could not do enough for us such lovely staff a brilent team i would reco.end anyone to go to hays in yeovil they make you so welcome thankyou very much from my wife and me
January 17, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comment! - Fleur :)
The girls in the travel agents were…
The girls in the travel agents were very useful and helped me organise a package deal with good advise and information.. would definitely use them again for my next travels after this one
January 23, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you for taking the time to write your review, it was a pleasure to book your holiday for you! - Fleur :)
Prompt and great service as normal I…
Prompt and great service as normal I was lucky enough to have a young lady just learning the job helpfull and a pleasure to do business with may she go a long way
January 22, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you for your kind review - It was a pleasure to book your holiday for you! - Fleur :)
Pam in Yeovil is always a pleasure to…
Pam in Yeovil is always a pleasure to see and she is a fountain of knowledge.
I will miss her experience when she retires .
January 20, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you - very much appreciated. Glad to have booked you on two holidays before I leave the building!! Pam
Reply from Hays Travel - Yeovil Middle St
Good morning
Thank you for coming in and booking with me, and leaving a lovely review.
It really is appreciated
Kind regards
Sarah
Had a lovely lady named Sarah who helped us with all our needs…
Had a lovely lady named Sarah who helped with all our needs
January 17, 2026
Reply from Hays Travel - Yeovil Middle St
Good morning
Thank you so much for booking with me, and the lovely review.
It really is appreciated.
Kind regards
Sarah
Reply from Hays Travel - Yeovil Middle St
Thank you for your kind words, I am so glad that you had a good experience with me :)
-Reana
All the staff were amazing throughout…
All the staff were amazing throughout our experience of booking our honeymoon. Nothing was too much trouble and they went above and beyond to meet our needs, and get the best price possible.
January 17, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for this very lovely review Sophie, much appreciated! We are all thrilled to have arranged this fab honeymoon holiday for you both. Pam & all at Yeovil Hays.
Very friendly and professional member…
Very friendly and professional member of staff with a lot of experience and knowledge which is very helpful and beneficial for customers who travel very rarely. Also infinitely patient regarding numerous changes to plans !
January 16, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for sending in this lovely review - much appreciated! It was a pleasure getting this trip all sorted for you and for the itinerary that you wanted. Thank you, Pam
Anna was extremely helpful friendly…
Anna was extremely helpful friendly polite and professional and I would have every confidence in seeking her help again for any future travel plans I may have.
The only downfall was lack of knowledge in some areas but this was more your systems fault and not Anna’s
January 14, 2026
Reply from Hays Travel - Yeovil Middle St
Hi Elaine, thank you so much for taking the time to write your review and for your lovely comments :-) Airline ticket rules can be a bit tricky to understand on our systems and I really appreciate your patience and understanding with this. I look forward to seeing you again soon! - Anna
I came in to the shop in Yeovil it was…
I came in to the shop in Yeovil it was busy but the young lady Fleur I think was training but she was very good listened to what I wanted and helped me a great deal couldnt fault her
January 4, 2026
Brilliant staff
Great staff generally. Spoke with Abi in the Yeovil branch and she was amazing. Efficient, polite and dealt with booking our holiday with ease. 5* to Abi.
January 6, 2026
Reply from Hays Travel - Yeovil Middle St
Hi Micaella, thank you for taking the time to write your review and for your lovely comment! It was a pleasure to book your holiday for you. - Abi :)
The lovely Pam looked after us
The lovely Pam looked after us. Certainly went the extra mile. Knowledgable and reassuring, all with a smile.
January 12, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for this very lovely review! It was a pleasure dealing with you & getting your holiday all booked, just under the wire with availability at the hotel too! Pam
Friendly and informative
Sarah took her time to check different operators to find us the best price for the hotel we had picked. Was very informative and friendly.
January 3, 2026
Reply from Hays Travel - Yeovil Middle St
Good morning Ladies :-)
Thank you so much for the lovely review.
Kind regards
Sarah
Fleur was really friendly and helpful.
January 11, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments :-) - Fleur
Helpful and good experience
Very helpful and had a really good experience, would definitely recommend booking your holiday through Hays Travel. Sarah was brilliant and very knowledgeable.
January 10, 2026
Reply from Hays Travel - Yeovil Middle St
Hi Glynis
It was lovely to see you both :-)
Thank you for the lovely review.
Kind regards
Sarah
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your kind words :-) - Anna
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