We booked our holiday with the lovely Reana. She was very professional and had a lovely personality. The booking experience went very smoothly. We were pleased we chose Hays.
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See what reviewers are saying
The representative listened to what I wanted, asked questions to clarify points and made suggestions without being pushy. She also explained exactly what we were booking and why there was an extra l... See more
Company replied
Such a speedy, friendly, and efficient experience. Everything done for us, which makes the whole holiday process so much easier. Thank you
Company replied
Reana in Hays in Yeovil made booking our 2028 cruise seamless and also lots of fun. Our booking was made smoothly and email correspondence was extremely prompt. Thank you, once again, for such excelle... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
8 Middle Street, BA20 1LZ, Yeovil, United Kingdom
- 01935577295
4.9
Excellent
937 reviews
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Very good thank you everything taken…
Very good thank you everything taken care of so far we have always used Hays Travel and are more than happy to use their services again in the future
February 25, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your lovely review Stephen, I'm so glad to help and get your cruise sorted-Rachael
They so all of the booking for you…
They so all of the booking for you and.you tell you what and were you want to go and.yhey keep you up to date
February 18, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments :-) - Natalie
Excellent service by travel agent
Excellent service by travel agent. Very patient with us while we made our choice of holidays
February 24, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments. It was a pleasure to get both holidays booked for you! Abi :)
The young lady was very helpfull
February 13, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments :-) - Natalie
Amazing staff!
Amazing staff!
Anna was so patient when we were booking a special birthday holiday for the family. She was happy to spend the time with us giving us ideas for the best locations that suited our needs.
February 14, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comments :-) - Anna
A very professional service.
I have used Hays Travel twice now. I am extremely happy with the service provided. The staff are very knowledgeable and professional. Particularly Sarah who has assisted me both times. The prices I received were and are very reasonable and I was left with a sense of reassurance regarding my travel plans. Many thanks.
February 20, 2026
Reply from Hays Travel - Yeovil Middle St
Good morning
Thank you so much for the lovely review.
I hope you have a fantastic time away, and look forward to seeing you again in the near future.
Kind regards
Sarah
Reply from Hays Travel - Yeovil Middle St
Thank you for taking the time to write your review and for your lovely comments. It was a pleasure to book your holiday for you! - Abi :)
Wanted to book a holiday for the family…
Wanted to book a holiday for the family & went into the Yeovil branch. Anna served us, she was fantastic, so helpful & had great knowledge on places to visit as a family.
Thank you so much for helping us pick the right holiday 😊
February 14, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your kind words :-) It was lovely to meet you and to help you find your perfect family holiday :-) - Anna
Very friendly and efficient staff
Very friendly and efficient staff. Patient, knowledgeable and helpful.
February 8, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you for taking the time to write a lovely message - Fleur
AGAIN THE LOVELY LADY HELP ME FIND THE…
AGAIN THE LOVELY LADY HELP ME FIND THE HOLIDAY I WANTED WITH EASE , THANKS XX
February 14, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your lovely comment. It is a pleasure to book your holidays for you! - Abi :)
They did exactly wot I wanted talked e…
They did exactly wot I wanted talked me through every and was very easy and simple
February 11, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your review and for booking with me. Rachael :)
We were served by Reana in the Yeovil…
We were served by Reana in the Yeovil Branch . Considering she is going through her training she was brilliant , excellent customer service and explained everything in excellent detail
February 8, 2026
Dream holiday finally booked!
After going through several failed attempts at getting a holiday booked for this year due to flight cost changes. Natalie's perseverance paid off and got the holiday of our dreams with BC flights within budget. Never thought I was ever going to get the option to turn left, thank you Hays Yeovil!
February 6, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your kind words and for taking the time to write your review :-) - Natalie
Top draw as usual
Top draw as usual, pronunciation of far off lands needs a little work Anna 😀 . Thank you again, will be seeing you again . Highly recommended
January 31, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review, it was lovely booking your holiday whilst having a good laugh too! :-) - Anna
Answered all questions and helped
Answered all questions and helped , gave good advice
January 31, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for your review Antoinette-Rachael
Reply from Hays Travel - Yeovil Middle St
Thank you for taking the time to book with me :) Fleur
Happy customer so far
Your staff member Natalie at yeovil was really nice and patient as I felt we had a lot of decisions to make so she made the process easy to deal with
January 28, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your kind words :-) - Anna
helpfull friendly and efficient
January 28, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your kind words :-) - Laura
Helpful and knowledgeable staff
Anna was very helpful and knowledgeable which made booking our trip to NY really easy and hassle free.
January 25, 2026
Reply from Hays Travel - Yeovil Middle St
Thank you so much for taking the time to write your review and for your kind words :-) - Anna
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