Hays Travel - York Clifton Moor Reviews 

1,050
TrustScore 5 out of 5

4.9

6 Clifton Moor Centre, YO30 4XZ York, GB


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Rated 5 out of 5 stars

Every time I go into branch at york clifton Moor I am made very welcome. Julie goes above and beyond to get me the best price for our holidays I won't book with anyone else, i would definitely recomm... See more

Rated 5 out of 5 stars

Bella was very patient with me. Nothing was any trouble for her. She took her time in explaining the different luggage sizes which I was getting confused about. Bella has given me confidence in know... See more

Rated 5 out of 5 stars

Bella. Was very helpful, pleasant and chatty 😊She persevered with the website as it was doing what the internet does kept playing up . So we could end up with the break we wanted Rail, Hotel and th... See more

Rated 5 out of 5 stars

When we had about given up on a last minute holiday we had a patient staff member who listened and found us the perfect one. We would certainly recommend Hays Travel York.

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 6 Clifton Moor Centre, YO30 4XZ, York, United Kingdom

  • 01904899568

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,050)

121,995 reviews in the last 12 months

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Rated 5 out of 5 stars

Holiday 2026

Julie was great new wanted what wanted and made us feel at ease and explained everything.

August 2, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your wonderful feedback! We are so pleased to hear that our colleague made you feel at ease and explained everything clearly.

Rated 5 out of 5 stars

A very good experience

A Very friendly and really helpful member of staff helped me to book exactly what I wanted it was a really good service.

August 3, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your kind review :)

Rated 5 out of 5 stars

The Manager was very helpful

The Manager was very helpful
and searched for the best deals for us. We left feeling satisfied with the holiday choice we had made. Would recommend.

August 1, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your lovely review :)

Rated 5 out of 5 stars

All ways good service ,pleasant…

All ways good service ,pleasant friendly staff, make it look so easy , happy to have 4 holidays booked this year thro Hays

July 31, 2026
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Reply from Hays Travel - York Clifton Moor

thank you for this positive feedback :)

Rated 5 out of 5 stars

The staff are always helpful they are…

The staff are always helpful they are professionals in what they do specially the staff at Clifton Moor York. I book with them everything I'm going abroad.

July 23, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your kind review :)

Rated 5 out of 5 stars

Great

Easy, friendly and make booking a holiday stress free

June 16, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your kind review :)

Rated 5 out of 5 stars

First time cruising

Was very nervous of booking a cruise .Phillip was very patient with us and talked us through everything we needed to know

July 27, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for the lovely review! we hope you enjoy your cruise:)

Rated 5 out of 5 stars

Phil as always was really helpful

Phil as always was really helpful. Staff are always welcoming and friendly. Julie and Lyndsey were also very helpful

July 25, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your lovely review :)

Rated 5 out of 5 stars

Efficient Team who strive to meet your needs

Great team, efficient, holidays tailored to your needs, always try and achieve the best deal.

July 18, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you so much for your wonderful feedback! We are thrilled to hear that our team was efficient and tailored your holiday to your needs, always striving for the best deal.

Rated 5 out of 5 stars

As always a prompt helpful service at…

As always a prompt helpful service at Clifton Moor.
The agent Lulah was obviously fairly new to you, and hadn’t booked a Fred Olsen cruise before. She sought assistance and we were dealt with in an efficient polite way.

July 23, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your review :)

Rated 5 out of 5 stars

helpful staff…

questions answered and the personnel was helpful and friendly. Felt reasured

July 21, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

Excellent all round

Excellent all round. Philip couldn’t have done more

July 13, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your review :)

Rated 5 out of 5 stars

Phil at Clifton Moor is always perfect…

Phil at Clifton Moor is always perfect with his honest approach, great knowledge and expert opinions. I wouldn't choose anyone else to help my with the perfect holiday and I have never been disappointed.

July 19, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience and that you consistently receive excellent service. We truly appreciate your loyalty!

Rated 5 out of 5 stars

BELLA IS A STAR!

Bella at Hayes Travel on Clifton Moor was very helpful and dealt with our enquiry in an efficient and professional way.
Phil, the Manager usually deals with our requests, but he was on a course that particular day when Bella stepped in.
Watch out Phil, she is “on your tail”

July 10, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for your wonderful 5-star review! We are so pleased to hear that our team member provided such efficient and professional service. We will be sure to pass on your kind words.

Rated 5 out of 5 stars

A quick and efficient transaction

We saw an assistant immediately on entering the shop at around 2.30pm. She was extremely pleasant and understood any questions we asked. She found the holiday we required and was able to match our on line price which we were very grateful. All the paperwork was completed and we left the office at around 3.10. We have never been able to close a booking that quickly anywhere.

July 17, 2026
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Reply from Hays Travel - York Clifton Moor

Thank you for choosing to book with Hays Travel York Clifton moor

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