Hays Travel - Zoe Preston Reviews 

196
TrustScore 5 out of 5

4.9

Personal Travel Consultant Zoe Preston, Pl3 Plymouth, GB


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Rated 5 out of 5 stars

Friendly and very helpful agent who found us exactly what we were looking for within a few hours. Zoe was knowledgeable about the areas we were thinking of visiting, and was able to provide lots... See more

Rated 5 out of 5 stars

We booked our holiday with Zoe, she was very helpful and accommodating. Zoe gave great advice on location as-well as hotels. Nothing was too much trouble despite a few changes we had made when thi... See more

Rated 5 out of 5 stars

We booked for my wife's special birthday. Zoe P. is amazing, helping us find breaks that meet our (ever-growing) wish-list and being helpful and supportive (even when we moved the goal-post figuring o... See more

Rated 5 out of 5 stars

Zoe has organised two company incentive trips for us and has been excellent throughout. Brilliant choices, clear advice, and very speedy responses with a well-thought-out shortlist each time. She took... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Personal Travel Consultant Zoe Preston, Pl3, Plymouth, United Kingdom

  • 1752927698

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

116,812 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zoe P - amazingly services as ever

We booked for my wife's special birthday. Zoe P. is amazing, helping us find breaks that meet our (ever-growing) wish-list and being helpful and supportive (even when we moved the goal-post figuring out everything). We always book our trips through Zoe as it saves us time narrowing the search and she always has some excellent tips or alternative suggestions to help us make the most of our holidays.

February 6, 2026
Rated 5 out of 5 stars

Zoe was super friendly and very…

Zoe was super friendly and very knowledgeable about my desired 1st time Ski trip. Zoe helped me consider my wants and needs, she found a package that suited me in all areas. The trip I booked exceeded my expectations because of the deal Zoe’s was able to offer. Very good agent with heaps of knowledge.

January 28, 2026
Rated 5 out of 5 stars

Large group booking - Excellent

Zoe has organised two company incentive trips for us and has been excellent throughout. Brilliant choices, clear advice, and very speedy responses with a well-thought-out shortlist each time. She took all the hassle out of the process and handled everything seamlessly. Perfect for organising large parties – highly recommended.

January 16, 2026
Rated 5 out of 5 stars

I was helped by Victoria

I was helped by Victoria, she was so helpful I can’t wait to book another holiday later in the year. All the girls in the Driffield branch were polite friendly and helpful. Such a easy experience.

January 5, 2026
Rated 5 out of 5 stars

Great experience with Zoe Preston!

Zoe listened to what we had asked for and produced a customised itinerary for a 25 day road trip accross America.
She was quick to respond to us (even during non-working hours because my work schedule made it tricky at times) and had the itinerary perfect within a week.
She shopped around to ensure we got the best flight and car hire deals. She really went above and beyond for us and we are super excited for our road trip accross the USA.
I honestly can not rate this lovely lady enough and have no doubt that she is an absolute asset to the hays travel group! Thankyou so much for making a more complex request, an enjoyable experience for us!

December 19, 2025
Rated 5 out of 5 stars

Always great service

Imogen worked hard to get the best deal for us and succeeded. We always get first class service from Hays Travel. Looking forward to our holiday now and will be booking our second holiday for next year soon

November 22, 2025
Rated 5 out of 5 stars

Zoe was absolutely fantastic

Zoe was absolutely fantastic! She took all the stress out of booking our trip and made the whole process so easy. Her customer service was outstanding, and she truly went above and beyond to help us. Thank you so much, Zoe, for all your support – we couldn’t have done it without you!
Larrie & John

September 18, 2025

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