Friendly and very helpful agent who found us exactly what we were looking for within a few hours. Zoe was knowledgeable about the areas we were thinking of visiting, and was able to provide lots... See more
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Brilliant as always, told zoe what we were after for our holiday and she delivered exactly what we asked for.
We booked our holiday with Zoe, she was very helpful and accommodating. Zoe gave great advice on location as-well as hotels. Nothing was too much trouble despite a few changes we had made when thi... See more
Zoe made the process of booking are trip very easy for us, and we couldn’t be happier with the service we received.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Zoe Preston, Pl3, Plymouth, United Kingdom
- 1752927698
4.9
Excellent
194 reviews
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Brilliant as always
Brilliant as always, told zoe what we were after for our holiday and she delivered exactly what we asked for.
July 29, 2026
Zoe made the process of booking are…
Zoe made the process of booking are trip very easy for us, and we couldn’t be happier with the service we received.
August 1, 2026
Zoe was Incredible and was so helpful..
Zoe was incredibly helpful would 100% recommend her to everyone and will be using her again for holiday bookings 5*
August 1, 2026
Great customer service
Friendly and very helpful agent who found us exactly what we were looking for within a few hours.
Zoe was knowledgeable about the areas we were thinking of visiting, and was able to provide lots of information on each which guided us towards our eventual booking.
Zoe's customer service is wonderful and we are looking forward to our personally tailored holiday in a few weeks. Thank you!
July 31, 2026
We booked our holiday with Zoe
We booked our holiday with Zoe, she was very helpful and accommodating. Zoe gave great advice on location as-well as hotels. Nothing was too much trouble despite a few changes we had made when thinking about our holiday.
We feel we got a great deal!
We will be booking with Zoe again
June 14, 2026
Excellent service Zoe Preston was…
Excellent service Zoe Preston was fantastic from start to finish. Will book with her again 😄
June 17, 2026
Zoe was very helpful and honest whilst…
Zoe was very helpful and honest whilst booking my holiday,sorted it very quickly and helped every step of the way
June 12, 2026
Excellent knowledge and experience from…
Excellent knowledge and experience from Zoe. Give a list of our wants and needs.
7 ladies to please. Not an easy task. Brilliant Zoe.
May 29, 2026
Excellent reliable service friendly and…
Excellent reliable service friendly and goes above and beyond checking detials are correct and suitable
May 24, 2026
Very ameniable and prompt replies
April 23, 2026
Fantastic and Helpful
Zoe is very helpful and knowledgeable about resorts & Hotels. Always takes the time to make sure you getting exactly what your looking for 😊 would not book with anyone else 👌
May 2, 2026
Zoe is amazing
We always have the best and easiest experience booking with Zoe she is amazing and always there to help and support when booking
April 26, 2026
Firstly loved the service I received…
Firstly loved the service I received and the attention to detail bang on , Zoe was a pleasure to deal with and had all the answers when I had a doubt or five , the information provided has helped me book our first cruise and can’t wait, thanks again to Zoe .
April 19, 2026
Zoe is fantastic
Zoe is fantastic ! She listens to what you are looking for and her quickness to find you your holiday is insane !! She’s with you all the way !! I would not book with anyone else and I recommend Zoe to all my friends & family.
April 3, 2026
Always a fab attentive service from…
Always a fab attentive service from Zoe.
She continually works so hard to find the perfect holiday to suit all my requests, and there's usually a few!!
I would reccomend Zoe to anyone who like me gets too frustrated holiday searching, this lady just has the skill to match u perfectly.
February 26, 2026
Fabulous easy booking with Zoe
Zoe is lovely . Super friendly , easy to talk through holiday options with and gives her own personal recommendations when I ask for them . Straight forward booking xx
February 23, 2026
Zoe was so helpful and friendly
Zoe was so helpful and friendly, did everything I asked of her to get me the best deal.
February 13, 2026
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