Friendly and very helpful agent who found us exactly what we were looking for within a few hours. Zoe was knowledgeable about the areas we were thinking of visiting, and was able to provide lots... See more
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We booked our holiday with Zoe, she was very helpful and accommodating. Zoe gave great advice on location as-well as hotels. Nothing was too much trouble despite a few changes we had made when thi... See more
We booked for my wife's special birthday. Zoe P. is amazing, helping us find breaks that meet our (ever-growing) wish-list and being helpful and supportive (even when we moved the goal-post figuring o... See more
Zoe has organised two company incentive trips for us and has been excellent throughout. Brilliant choices, clear advice, and very speedy responses with a well-thought-out shortlist each time. She took... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Personal Travel Consultant Zoe Preston, Pl3, Plymouth, United Kingdom
- 1752927698
4.9
Excellent
197 reviews
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Amazing service
Amazing service. All I had to do is say what we were looking for and then I I get offered a holiday that completely met everything in our criteria. Very quick response which was very well priced. Thank you.
February 24, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
We where booking for a large group of…
We where booking for a large group of 15 and zoe was very helpful and understood the package we was looking for .
February 24, 2024
Reply from Hays Travel - Zoe Preston
Thank You Lee. It was a pleasure to help you sort it.
Your going to have a great time x
Zoe sorted everything.
I am so happy that I had Zoe sorting out my holiday for me. She found us a great deal which saved me all the hassle of looking myself. Zoe arranged everything very quickly and all the relevant info was sent to me straight away. Great service thanks to Zoe.
February 17, 2024
Reply from Hays Travel - Zoe Preston
Thanks Rachel, It was a pleasure to arrange for you. This is going to be a trip to remember x
Lovely friendly and helpful
Thank you Zoe Preston for all your help,lots of advice given,very friendly and welcoming,would recommend anyone to book with this lady as nothing is too much trouble.
Thank you again xx
February 11, 2024
Reply from Hays Travel - Zoe Preston
Thank You for the kind word. It was a pleasure sorting the holiday for you guys and I know your going to have the best time x
Zoe was friendly
Zoe was friendly, efficient, knowledgeable and most importantly listened to what I was requesting and sorted it!
February 9, 2024
Reply from Hays Travel - Zoe Preston
Thank You, you've booked an amazing trip & your going to have such a fantastic holiday
Thanks for booking with me again
Zoe goes beyond
Zoe goes beyond, and makes sure she gets you what you want. Nothing is to much trouble. Wouldn't go anywhere else .
Cheers
👍
January 20, 2024
Reply from Hays Travel - Zoe Preston
Thank You Gary, your going to have a brilliant holiday
I spoke to Zoe about a safari that I…
I spoke to Zoe about a safari that I was intetested in, she rang me back with all the answers which gave me the confidence to go ahead and book.
Very helpful.
January 18, 2024
Reply from Hays Travel - Zoe Preston
Thank Your Mr Price, The trip we have confirmed for you looks absolutely fantastic. Your both going to have the most amazing time.
Holiday booking with Zoe is a must
This is our 3rd trip booking with Zoe, and she did not disappoint yet again. We changed location and dates which still was not an issue and Zoe worked until early evening to make sure we and the best option and deal for us. We will be back to book with Zoe once we return from this trip.
January 10, 2024
Reply from Hays Travel - Zoe Preston
Thanks Rob, your going to love this trip, it looks fantastic.
Thanks for all your support
Zoe always goes above and beyond with…
Zoe always goes above and beyond with helping me when it comes to planning my holidays. Highly recommended, great service.
December 13, 2023
Reply from Hays Travel - Zoe Preston
Thank Yon Jasmine. Your going to have an amazing holiday
Zoe always looks after us with our…
Zoe always looks after us with our holidays too class service
December 1, 2023
Reply from Hays Travel - Zoe Preston
Thank You so much Maria, I appreciate all your support x
Zoe knows everything there is to know…
Zoe knows everything there is to know about holidays. I wouldn’t book with anyone else. Nothing is too much trouble.
October 28, 2023
Reply from Hays Travel - Zoe Preston
Aww Thank You Beck, I know you all going to have another great holiday x
Wife booked a trip to USA for my 60th
Wife booked a trip to USA for my 60th , because we only got our travel documents a couple of days before ,we only got them when we called into Hays Travel ,tried to blame us for the late pick up . San Francisco was disappointing because we didn't confirm our trip to Alcatraz 48hrs before ( down to not receiving paperwork in plenty of time) , arrived in Las Vegas and went on our helicopter ride over the Grand Canyon only to find that we were not booked on helicopter but a light aircraft ride ,paid extra for the helicopter ride , not booked for a transfer from Hotel to airport, had to sort ourselves.
November 2, 2023
Unprompted review
Zoe is amazing she took all the stress…
Zoe is amazing she took all the stress out of booking anything away.. efficient kept us up to date all the way through. Would highly recommend and book through her again.
October 27, 2023
Reply from Hays Travel - Zoe Preston
Thank You for booking with me again, its always a pleasure helping you guys, your going to have an amazing Xmas xx
Zoe was fantastic and informative with…
Zoe was fantastic and informative with all the ideas she gave me, the whole process was easy. Will definitely be booking more holidays through Zoe in the future x
October 14, 2023
Reply from Hays Travel - Zoe Preston
Thank You for booking with me,
Your going to have an amazing cruise x
Fantastic service told Zoe what we…
Fantastic service told Zoe what we wanted to try to find and she found it and more highly recommended
October 18, 2023
Reply from Hays Travel - Zoe Preston
Thank You for booking with me again.
Its always a pleasure help you guys.
Your going to have a great trip xx
First class service
October 15, 2023
Reply from Hays Travel - Zoe Preston
Thank Steve, Your going to have a fab time xx
Zoe was amazing we have booked a couple…
Zoe was amazing we have booked a couple of holidays with her and she goes above and beyond to help get exactly what we want as a family .
October 14, 2023
Reply from Hays Travel - Zoe Preston
Thank You for trusting me to book you Wedding, your all going to have such an AMAZING time xx
Me and the missus had a lovely time
Me and the missus had a lovely time, didn't want to come home!
September 17, 2023
Unprompted review
Reply from Hays Travel - Zoe Preston
I'm so pleased you had a lovely time
FANTASTIC SERVICE.…
Absolutely fantastic service from Zoe,done a lot of hard work to find the perfect holiday for 12 of us.THANK YOU VERY MUCH,APPRECIATED.
October 5, 2023
Reply from Hays Travel - Zoe Preston
Thank You for booking with me again, It's always a pleasure helping you guys.
Your going to have a great trip xx
Zoe is amazing
Zoe is amazing, she works very hard to find you the perfect holiday, she explains everything. I wouldn’t book with anyone else but Zoe, she is the best.
September 18, 2023
Reply from Hays Travel - Zoe Preston
Thanks Stacey, Your all going to have such an amazing time, I can't to see all the photos
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