HDCCTV Reviews 

411
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was wanting to improve the CCTV coverage at the rear of my house but could not run a coax cable to the best position for the camera. I spoke to Gary in the sales department at HDCCTV and he came... See more

Company replied

Rated 5 out of 5 stars

Fast delivery for products and knowledgeable technical team. Good quality products. Any questions are answered rapidly and expertly. No hesitation in recommending this company - I have used them for a... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent company. I knew roughly what I wanted & what I didn't & had a very informative call with one of the sales team who gave me straight up, honest information, rather than 'selling'.... See more

Company replied

Rated 5 out of 5 stars

Amazing service from the team at HDCCTV. I've had my CCTV setup for around 2 years now and it's never let me down. I also bought a second set which is installed at a friends which he loves also. The c... See more

Company details

  1. Electronics Store

Information provided by various external sources

We supply High Quality HD CCTV and IP CCTV systems at Great Prices with Next Day Delivery. Buy CCTV Cameras, CCTV Systems, CCTV Monitors, CCTV Cables and CCTV Accessories with up to 3 Years Warranty and Excellent Technical Support. We also offer Free Remote Site Surveys, contact us to discuss your requirements. T: 020 8126 6666 E: sales@hdcctv.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(411)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company

Excellent company, great products and super helpful with their online chat, super fast delivery.

May 4, 2018
Unprompted review
HDCCTV logo

Reply from HDCCTV

Thank you for taking the time to leave your kind feedback

Rated 5 out of 5 stars

Excellent customer service

Goods arrived promptly. High quality components compared to high street vendors. Will be using again.

May 3, 2018
Unprompted review
HDCCTV logo

Reply from HDCCTV

Thank you for taking the time to leave your kind feedback

Rated 5 out of 5 stars

Full marks all round.

The company gave good advice, did not try to up sell for more profit and could not have been easier to deal with. In fact they happily changed my order for me while it was being picked. That's what I call service.

The products arrived next day, were exactly what I had asked for, Excellent build quality, do exactly what they say they will and are amazing value for money.

I absolutely will be buying again from this company because of an all around brilliant experience which is very rare in todays' world. I seldom feel happy enough to provide reviews but for these guys I am more than happy to do so. Thanks guys.

April 27, 2018
Unprompted review
HDCCTV logo

Reply from HDCCTV

Thank you for taking the time to leave your kind feedback

Rated 5 out of 5 stars

7 star company in a league of their own

Considering that their products are well thought out; their website works pretty well and has some extraordinarily useful and to the point videos; and their prices are keen it is the real icing on the cake that their customer service is superb. Firstly I received highly valuable online advice and then having ordered around midday I was delighted when all my goods arrived by courier a day later very well packaged and presented. I tested everything prior to my install date and found it all works beautifully. I really couldn't be happier. If I could give 7 stars I would!

April 25, 2018
Unprompted review
HDCCTV logo

Reply from HDCCTV

You are very kind, thank you for taking the time to leave feedback

Rated 5 out of 5 stars

First straight forward product which works.

First straight forward product which works well I have encountered. Have use 3 different system previously. Proper professional grade kit. So much better than the very limited wireless systems. We have a small holding with big distance between house and camera and this is what you need.

April 20, 2018
Unprompted review
Rated 5 out of 5 stars

Good company to deal with

Good company to deal with. We purchased the Smart-i wireless alarm system and apart from a few minor glitches during the installation it all appears to be working well.

April 19, 2018
Unprompted review
Rated 5 out of 5 stars

Very helpful and knowledgeable.

Very helpful, as I 'phoned them three times for information. A very speedy delivery when I finally put the order in. If I need more equipment I will definitely contact them first. Good Service.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

Smart- I Home alarm kit

Purchased a home alarm kit and additional accessories. The order arrived in quick time. The installing guide was a little basic but the customer service was excellent they solve any issue I had. The team was quick to respond & if they didn't have a solution straight away they got back to me asap. Great service & products. Recommended.

April 5, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent products,and very helpful…

Excellent products,and very helpful staff.Purchased a 4 camera system 3 years ago which developed a glitch recently.Gary dealt with it over the phone with extreme patience,taking into account my complete lack of technical skills.This a great company,I would certainly recommend them to anyone.

March 29, 2018
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Outstanding Service - If you are in the market for a CCTV system then look no further. The products are first class but what sets the team at HDCCTV apart is their after sales support and service. Recently added a new camera to my system and had a little coding issue. Short time later i received an update via email, problem solved. The team are approachable, knowledgeable & very experienced. If your not sure what CCTV you need give them a call or visit the showroom and they will give you good honest advice.

March 27, 2018
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery and excellent service. I bought the 16 camera NVR and 8 cameras and I am very please with the performance. Would definitely recommend this company.

March 12, 2018
Unprompted review
Rated 5 out of 5 stars

Quality over quantity

I’ve used hdcctv on a few occasions now and their experience and quality sticks out above the competition. The Quality components they supply will make the difference between usable evidence and an unrecognisable blur moving across the screen. There are other brands out there but I can honestly say you get what you pay for when it really matters. I have no trouble recommending HDCCTV for a system that they can Taylor to your needs.

March 2, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look