Managed to come out quickly to quote for and replace my leaking boiler and a radiator that had seen better days. Great standard of work and let me know about a separate small issue that I was unaware... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Harry and the team always professional, polite & friendly to deal with. Great response times for any "emergency cover" and good communication from the Back Office team too. Reasonable prices - quotes... See more
I was delighted with every aspect of this company. They are totally professional, offered the best advice and carried out the work to perfection leaving a very tidy home. I will recommend and look for... See more
Lewis, very friendly helpful young Lad... done previous work always a pleasure to see regular trade people.. I only use one Company who knows me even my Name when I phone ..aways pleasant and... See more
Company replied
Company details
- Boiler and Heating Service
- Bathroom Remodeler
- Gas Engineer
- Gas Installation Service
- Heating Contractor
- Plumber
Written by the company
A Family Run Business with 10+ year experience. HDS Plumbing & Heating is a family run business operating within a 15-mile radius of Milton Keynes. We are fully insured, and all our engineers are Gas Safe registered. HDS is determined to overcome the stereotypical view of plumbers by turning up on time, following up with fully costed quotes which explain clearly what is included, (and more importantly what’s not). Because we are local, we understand the importance of completing ALL jobs to the highest standards and delivering on our promises. Visit our website for a free instant quote - www.hdsheating.co.uk or call 01908 579100. .Our recommendation will reflect the latest technology to lower your energy usage. .Local friendly family run company, providing a first class service! .We take pride in completing every job on time to the highest standards.
Contact info
Drakes Mews, Crownhill, MK8 0ER, Milton Keynes, United Kingdom
- 01908 579100
- hdsplumbingandheating@gmail.com
- www.hdsheating.co.uk
4.7
Excellent
125 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service as usual .
May 14, 2025
Reply from H D S Plumbing & Heating Ltd
Thanks so much – it’s lovely to hear we’re keeping both our new and long-time customers happy!
Punctual and professional
Punctual and professional. Kept appointments and their promise to sort the issue asap. Friendly and courteous. Couldn’t fault them and job well done. Realistic price, would highly recommend.
May 2, 2025
Reply from H D S Plumbing & Heating Ltd
Thanks so much for the great feedback! Really glad we could get everything sorted quickly for you. It’s great to hear you were happy with the service and the price – we really appreciate the recommendation!
Excellent Service
I have been using HDS for several years now.
They have installed a couple of boilers for me & carry out GSC & Boiler Services annually, all of which I have been very happy with.
I find the staff very friendly & helpful whenever I have contact with them.
I recommend their services without reservation.
April 9, 2025
Unprompted review
Prompt and friendly service,resolved…
Prompt and friendly service,resolved the problem satisfactorily and highly recommonded
April 1, 2025
Reply from H D S Plumbing & Heating Ltd
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that our prompt and friendly service met your expectations and that we could resolve your issue satisfactorily. Your recommendation means a lot to us.
HDS Plumbing and Heating fitted a new…
HDS Plumbing and Heating fitted a new boiler for me and they did an excellent job, the staff are always very helpful and friendly and nothing is too much trouble. Boiler works brilliantly. Over the years I have used HDS on many occasions and they have always been really responsive and flexible. Great company to deal with and I highly recommend 👌 Thank you HDS!
April 1, 2025
Unprompted review
Excellent job on our new bathroom
Excellent job on our new bathroom, lots of building work needed and all done to a very high standard. Would definitely recommend. Harry and Jamie have been very professional and a pleasure to work with.
March 3, 2025
Reply from H D S Plumbing & Heating Ltd
Thank you for your kind words! We're thrilled to hear that you were pleased with the transformation. Your feedback means a lot to us, and we're glad we could meet your expectations.
Lewis was really fantastic
Lewis was really fantastic, he explains what he was doing before he started. He then highlighted some issues and advised what possible resolution. Will definitely use HDS again. Happy to recommend HDS to anyone who needs heating or plumbing issues
December 13, 2024
Great service
Can't fault HDS. Engineer Lewis arrived exactly on time. Great communication and the service was carried out smoothly and professionally. Couldn't ask for more!
December 3, 2024
Reply from H D S Plumbing & Heating Ltd
Thanks for such a great review - we've given Lewis a pat on the back on your behalf :)
Good service
I spoke with Jodie over the phone who was incredibly helpful, and she organised for a plumber to urgently fix my leaking shower. Lewis was equally excellent, and figured out the issue and fixed in quick time.
November 1, 2024
Reply from H D S Plumbing & Heating Ltd
Thanks for the 5 Star review! Your appreciation of all involved has been shared with the team.
Efficient and Professional
I highly recommend H D S Plumbing & Heating Ltd.
The entire process from start to finish went smoothly. From Michelle arranging the visit and giving me updates throughout. To Harry and Ryan (the engineers) arriving and resolving the issue.
My boiler wasn’t working, a radiator burst and this meant I didn’t have any heating or hot water.
Harry and Ryan were really efficient and fixed the main issue with the boiler, so now I have heating and hot water again! They also closed off the radiator so that no further leaks will happen.
I’m so impressed with how they resolved the issue so quickly. I really wasn’t expecting the issue to be resolved so soon!
They were also professional and respected my home.
I highly recommend them!
November 20, 2024
Unprompted review
Reply from H D S Plumbing & Heating Ltd
Thank you so much for sharing your experience. So pleased we were able to offer both a prompt and efficient service.
good efficent and professional service…
good efficent and professional service from enquiry to completionof work . would definitly reccomend this company
November 2, 2024
Reply from H D S Plumbing & Heating Ltd
Many thanks for your review.
Gas boiler insulation.
From start to finish all went great I would recommend HDS Plumbing to anyone , I would like to thank the two lads who done a great job.
Thank You Mr Kenneth Smale.
October 16, 2024
Unprompted review
HDS are a reliable and trustworthy…
HDS are a reliable and trustworthy company and can fix and / or repair most issues first time around.
October 7, 2024
Reply from H D S Plumbing & Heating Ltd
Thanks for your business, we appreciate you!
Good Service
We have had HDS install a new boiler, service it several times and install a new radiator. We have always been pleased with their service and are happy to recommend them.
September 5, 2024
Reply from H D S Plumbing & Heating Ltd
Thank you so much for your recommendation.
Great!!
Fourth time we’ve used them. Great experience as usual. Friendly efficient workman. Good price and excellent service
August 23, 2024
Reply from H D S Plumbing & Heating Ltd
Always happy to help. Thanks for the review.
Friendly staff
Friendly staff, prompt & knowledgeable when carrying out any work, would highly recommend them.
August 27, 2024
Reply from H D S Plumbing & Heating Ltd
Thank you for your review and recommendation!
Happy with boiler service .
Happy with boiler service .
Although the timing notification needs improvement. The information on text and email did not match.
July 23, 2024
Reply from H D S Plumbing & Heating Ltd
Thanks for this really useful feedback. We will review our settings on the booking system.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.