Health Leads UK Reviews 

46
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high purity and impressive effectiveness of the natural supplements, noting that they consistently contain no unnecessary artificial additives or fillers. Consumers also highlight the exceptional customer service, describing the support team as extremely professional, wonderfully friendly, and always ready to quickly resolve any delivery issues. Though some customers wished for a broader range of product options, people consistently found great long-term value in the competitive pricing and mix-and-match offers. Shoppers frequently enjoy remarkably fast international shipping and reliable order dispatch, making it easy to maintain their health routines without unnecessary delays.

What people talk about most

Product

Customers had positive experiences with product quality, praising the clean ingredients, lack of additives,... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items feature pure... See more

Customer service

Clients share positive opinions on customer service, highlighting professional and timely assistance from... See more

Staff

People report positive experiences with staff, highlighting their professional, friendly, and timely manner... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been ordering from Health Leads for years now, mostly Vit C tablets and powder (instead of meds) since my heart attack 15 years ago, but also everything else from Epsom Salts and Bicarb to Wormwo... See more

Company replied

Rated 5 out of 5 stars

I recently ordered a wrong item by mistake! I was helped by the lovely Anna from Customer Services. My issue was resolved in the most professional, friendly and timely manner. I cannot rate this comp... See more

Company replied

Rated 5 out of 5 stars

I’ve been a customer for the past five years and this was genuinely the first time there’s ever been a small issue with my order, as one item was missing. I contacted the sales department and Molly... See more

Company replied

Rated 5 out of 5 stars

Supplements without additives I absolutely love Health Leads UK Traditional way of getting decent supplements. What's more you can speak to a human if you need to which is getting rarer these d... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Fitness and Nutrition Service

Written by the company

Here at Health Leads we manufacture all our own food supplements in the UK right here in Wales and specialize in producing clean supplements. We do not use excipients like magnesium stearate, or other materials that do not have any nutritional value. Today more consumers are aware of clean labels and there is a growing demand to avoid unnecessary additives. Reasons to buy with us: Free shipping orders over £25 4 for 3 mix and match on all own brand supplements Reward points


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(46)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Supplements without additives

Supplements without additives
I absolutely love Health Leads UK
Traditional way of getting decent supplements.
What's more you can speak to a human if you need to which is getting rarer these days.
And always friendly and helpful.
I definitely would recommend them!

March 10, 2026
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Thank you so much for your kind review!

We’re really pleased to hear that you value our traditional approach to supplements and our commitment to keeping things simple and free from unnecessary additives. It means a lot to us that you also appreciate being able to speak to a real person, we believe good service should always include friendly, human support when you need it.

Your recommendation truly means a great deal to our team. Thank you for taking the time to share your experience, and we look forward to supporting you again in the future.

Warm regards,
The Health Leads UK Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Above and beyond!
Reliably excellent products year on year too.

January 8, 2026
Unprompted review
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Reply from Health Leads UK

Thank you so much for your kind words! We’re delighted to hear that you’ve consistently had a great experience with both our customer service and products. Your continued support year after year truly means a lot to us, and we look forward to your next order.

Rated 5 out of 5 stars

Great service

excellent service and communication !

December 16, 2025
Unprompted review
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Reply from Health Leads UK

Thank you for the great feedback! We’re really pleased to hear you’re happy with our service and communication. We truly appreciate your support.

Rated 5 out of 5 stars

I have used Health Leads supplements…

I have used Health Leads supplements for many years. Their products are excellent.

November 24, 2025
Unprompted review
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Reply from Health Leads UK

Hello Gillian, Thank you for your lovely positive review on Trustpilot and we very much appreciate your loyal support over the years! We’re really glad to hear that our supplements have been serving you well. Thanks again for taking the time to share your experience with us.

Rated 5 out of 5 stars

Excellent service

Excellent service. Product was out of stock when I placed the order however, they let me know as soon as it was back in stock.
Delivery was quick.
Staff so helpful.

October 2, 2025
Unprompted review
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Reply from Health Leads UK

Thank you for your lovely review! We’re glad we could keep you updated while the product was out of stock, and it’s great to hear that your delivery arrived quickly. Our team will be delighted to know their helpfulness made a difference. We truly appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Molly Flynn at customer service

Molly Flynn at customer service, very attentive and courteous.

November 13, 2025
Unprompted review
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Reply from Health Leads UK

Hi Civica, Thank you so much for your kind feedback! We’re delighted to hear that Molly provided attentive and courteous service. We’ll be sure to share your comments with her—your appreciation means a great deal to our team. If there’s anything else we can assist you with, we’re always here to help!

Rated 5 out of 5 stars

Brilliant products and lovely staff!

Excellent products, will be purchasing again! I have definitely noticed a difference in my energy levels and health.

Customer service department are always happy to help, lovely company to purchase from overall.

October 20, 2025
Unprompted review
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Reply from Health Leads UK

Hello Lewis, Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying our products and noticing a positive difference in your energy and overall health. It’s also great to know our customer service team has been helpful, we truly appreciate your kind words. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Product quality brilliant. Pure ingredients with no nasty fillers. Efficient delivery. Can’t fault this company.

October 20, 2025
Unprompted review
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Reply from Health Leads UK

Hi Vicky, Thank you so much for your lovely feedback! We’re delighted to hear you’re happy with the product quality and our customer service. It’s great to know you appreciate our quaility ingredients and quick delivery too. We’re so grateful for your support and look forward to your next order!

Rated 5 out of 5 stars

Very competitive prices

Very competitive prices, prompt delivery and excellent customer service. I have rarely come across a company who are so dedicated to customer service. Can absolutely recommend them.

October 27, 2025
Unprompted review
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Reply from Health Leads UK

Hi Stanley, Thanks so much for your amazing review! We’re really glad you were happy with our prices, delivery, and customer service. The team will be thrilled to hear your feedback. We really appreciate your recommendation and hope to see you again soon!

Rated 5 out of 5 stars

Really pleased with my order from here

Really pleased with my order from here.
Will definitely buy from them again.

October 1, 2025
Unprompted review
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Reply from Health Leads UK

Thank you so much for your lovely feedback Natasha! We’re delighted to hear you’re happy with your order. It means a lot to us, and we can’t wait to welcome you back for your next purchase!

Rated 1 out of 5 stars

Misleading label, avoid

Don’t buy magnesium there, they are an absolute scam! On the website it says “500mg magnesium gluconate x 90 capsules”, which is very misleading. I just checked the back label and it actually contains 15,9mg of elemental magnesium per serving (3 capsules)- meaning one capsule contain 5,3mg. You would have to take 75 capsules to meet the recommended daily dose of 400mg!
Total nonsense. I’ve requested a refund.

October 1, 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hello Veronika,
Thank you for your feedback on Trustpilot, and we're genuinely sorry to hear about your frustration.

We understand how the labelling can be confusing, and we appreciate the opportunity to clarify. The "500mg magnesium gluconate" listed refers to the total weight of the compound magnesium gluconate, not the elemental magnesium content. As you correctly pointed out, the elemental magnesium provided per capsule is approximately 5.3mg—this is standard for magnesium gluconate, which is a less concentrated but highly bioavailable form of magnesium.

While this may seem low compared to the daily recommended intake, magnesium gluconate is considered a good form of magnesium, because its well absorbed, gentle on the stomach and deal for those needing gentle, daily supplementation over time.

That said, we take concerns like yours very seriously. We never intend to mislead, and we’re currently reviewing how we present this information on our product pages to make it clearer for our customers.

We're also happy to honour your refund request. If you haven’t received confirmation yet, our customer support team will be in touch shortly to resolve this.

Thank you again for bringing this to our attention. Your feedback helps us improve.

Health Leads Team

Rated 5 out of 5 stars

Health Lead is fantastic

Health Lead is fantastic, their site and ordering is efficient, I've never had any trouble, products always arrive in good time and are well packaged.
Just made my 5th purchase and it was as good as always. Well done healthlead for running a great company

May 9, 2025
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hello Nigel! We try our best, but can only do what we do with amazing customers like yourself. So a BIG thank you for your continued support. All the best from us here at Health Leads UK 🥰

Rated 5 out of 5 stars

I'm so glad I found this company

I'm so glad I found this company. I had a horrible experience with a well known company as did my daughter due to all the synthetic fillers. This company is all natural and value for money. I will stick with them now in fact I've been recommending them on my health Facebook groups.

April 7, 2024
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

We are glad you found us to Allison and thanks for recommending us on your Facebook groups! :)

Rated 5 out of 5 stars

Clearly care about their customers and are very good communicators

The customer service is top notch. I originally made a purchase without inputting my shipping details properly. I promptly received a call to confirm my shipping details so that my order could be shipped.

Unfortunately the package never arrived (likely due to a Royal Mail error). Anna and Theresa provided the tracking number to me and were always available to answer any queries I had.

Due to the package never arriving, a second order was sent free of charge. Can't fault their support and service.

March 14, 2024
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hello James. We really appreciate you taking the time to write a review, thank you. Unfortunately sometimes things don't always go to plan with RM, but glad we could make it right for you! 🙂

Rated 5 out of 5 stars

Superb Olde School Service

Ordered my desired Health products,olde school verbally on the phone, straight through..! spoke to Katy super polite , cheerful, booked & sorted ... I rang next day to confirm my order this time spoke to Teresa another Top Lady on the phone, friendly , confirmed order with a unseen smile.. Many thanks got my order, Superb products, great quality, superbly packaged & receipted will use you with frequency..!. .Many thanks (Great.price & product, superb service, G.A northants

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Cheap and clean!

Have tried to look after myself for as long as I can remember, everything Natural has become so expensive and after buying certain supplements off British Supplements, im aware of how big pharma and certain Goverment organisations are not in the business of " healthy people" and in the business of selling bulked up crap.
To my joy I've found a manufacturer who is only 40 miles away but so cheap for Iodine and Epsom salts. Im pretty fit and health conscious and now can source good clean supplements at a fraction of the cost, which in turn will allow me an extra supplement......Happy days is all I can say😄

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Premium Quality Food Supplements

I've tried a variety of food supplements from a number of companies, and Health Leads' product quality is top of the range. I notice a huge difference when taking certain products from them.

Importantly, Health Leads are not just middlemen like so many other supplement and vitamin stores. By buying directly from Health Leads, you are going straight to the manufacturer. Those who have done some research into the supplement industry know how important this is!

November 23, 2023
Unprompted review
Health Leads UK logo

Reply from Health Leads UK

Hello Joe, What a great review, thank you so much and its always lovely to hear such positive feedback on the results from taking our supplements. We are proud to manufacture our range own range of clean additive free supplements, we think this is important and glad you do too :)

Rated 5 out of 5 stars

The only one company with personal…

The only one company with personal caring touch! Not only do they have wonderful stock but the customer service is the best! I forgot to put my house number with the order, so Katy called me to obtain it! I also asked to put my two orders in one parcel, no problem! My parcel came well packed and prompt!
Thank you Katy! Thank you Health Leeds!

March 10, 2022
Unprompted review

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