healthypaws.com Reviews 

I do not recommend this pet insurance, I got it cause it has great reviews but now I think the company probably writes them, I’m gonna save my time writing my bad experience but if you’re planning on getting it please read the bad reviews first, I wish I would’ve.

We had quite the whirlwind of a week with our 4-year-old French Bulldog. She had some respiratory issues early on and then some gastro issues later, which required surgery and various procedures. Could not be happier with Healthy Paws; they have been great and made a very difficult situation a little bit easier to manage. Customer service, the ease of the claims process, and continued follow ups on our pet's well-being are above and beyond what we would have expected when we first got pet insurance. Have and will continue to recommend to others.

I have had great experience with Healthy Paws Pet Insurance. Very prompt service, very responsive. Most recently my second dog (insured by Healthy Paws) had a major knee surgery. They paid my claim immediately. I could not be happier about their services.

The best insurance you can get, hands down. Choose the highest percent reimbursement possible, get it BEFORE your pet has any preexisting conditions, get their app and choose direct deposit for your reimbursements. I just had a $20k total bill when my dog got sick, and every time I submitted a claim it was literally paid and deposited within a few days. I think I paid about $3500 out of that $20k bill. You don’t ever have to end the life of an animal for lack of funds. Do it!

This is the best vet insurance. My sister who is a Vet (their company has their own insurance) endorses Healthy Paws based upon my experience. They actually care about the pet and their owners. When my dog passed away last year, they sent a condolence card that was actually signed by a number of people, not a fake signature. Claims are paid quickly, especially if you provide the documentation they need to confirm the claim being presented. Any delay in payment is only the fault of the pet owner. I submitted a claim for my dogs surgery on either 8/17 or 8/18 and the check was in my mailbox on 8/22. I am so thankful I found them. I have been a customer for 8 or 9 years and all I can say is thank you Healthy Paws.

My 6 year old German shepherd was diagnosed with lymphoma. She has been going through chemotherapy treatment weekly for the last 19 weeks. Healthy Paws efficiently paid and processed our claims within 72 hours of submitting the bills to them. They have checked in on our baby multiple times throughout the process. Don’t hesitate to get pet insurance through Healthy Paws

Outstanding and prompt service for our dog’s surgery. Wanted to make sure everything went well. Very easy claims process. Recommend them highly

AMAZING COMPANY. They reimburse quickly, they’re easy to reach and they’ve save my dog more than a few times. Great company.

Exceedingly pleased with our experience! Previous pet insurance companies have left confused and disappointed with our coverage and customer service interactions. Healthy Paws communication was very clear and caring. We truly appreciate the ease and promptness of making a claim and the reimbursement!

IMHO, They are difficult to deal with. They’ve insured the dog in question for 4.25 years of her approximately 4.5 years on this planet, she’s been mostly healthy but developed a rare condition called diabetes incipidus that requires a single pill twice daily at a cost of $20 per month. A prescription only pill prescribed by a licensed veterinary doctor that has been prescribed and approved for a few months now. They want her complete medical records from “the day she joined our family.” All of this so they can tell me that she hasn’t reached her deductible yet. Also I have submitted EVERYTHING that she has ever had done to her, even expenses that I knew weren’t covered just so they would have everything in their records. So they have a complete record of her care and expenses and they are too lazy or too ignorant to realize that. That’s okay, I have nothing better to do than bow down to stupidity.

I have been a member with healthy paws since 2012 and have insured 3 Furbay's since. Each time I needed the insurance for them, healthy paws has been fabulous. My most recent experience with the claims process was this past month when my pup needed ACL surgery. I love the fact you don't need their permission to get the medical attention your pet needs and the claim process is quick and easy. You just need to be aware of policy coverage and your benefit package you signed up for. Definitely recommend.

Healthy Paws made my life just a little easier during a very difficult time. My beloved "Lambeau" had been dealing with cancer - and fighting like a little champ - for several years. I'm SURE Healthy Paws "lost money" on our account, as Lambeau's bills (medications/surgeries) had to be over $50,000. I ended up paying only about 20% of that amount, and the premiums while high, never compared to what Healthy Paws covered. When Lambeau passed, the team at Healthy Paws was sweet, comforting, and made sure to close my account, so I wasn't billed for an additional month - while continuing to send reimbursements for her final vet bills. I'd highly recommend Healthy Paws for these reasons.

My adopted pitbull mix was rescued from the worst condtions. I chose Healthy Paws hoping that i would not have to use it. Unfortunately my pup has had several health issues from slipped disk needing surgery, splenectomy and cancer surgery. They have saved me thousands of dollars. Having Healthy Paws has allowed me to do whatever has been needed to help my beloved pibble , if it weren't for them I don't know what i would have done, I am so grateful to them !!
Fast claim reimbursement with no issues. So glad I made the decision to go with Healthy Paws :))

We took out insurance with Healthy Paws on our Shih Tzu when she was a few months old. We had hoped to never use it. Now that she is 4 years old we’ve had to use it twice, both times were unexpected and scary. Both times Healthy Paws paid our claims quickly and stayed in communication with us along the way. They even inquired as to how she was doing when all her surgery was done and recovery completed. I cannot say enough good things about Healthy Paws and have recommend them to our friends.

We took out a policy on two of our cats in March 2021 and submitted all their medical records online as requested. I submitted a cover letter with the records asking Healthy Paws to let us know if they had all the documentation required to commence policy coverage; we heard nothing back. When we submitted our first claim in May 23 after 2+ years of paying premiums, it was denied due to the cat's last vet exam being more than 12 months prior to enrollment. These scammers could have reviewed the records and let us know they needed a more current exam prior to starting the policy but they just collect your premium payments on the down low knowing they will be able to deny your first claim.

I have had to utilize my dog insurance twice in the past 5 years. Both times, healthy paws responded immediately with accepting my claim, processing the claim, while keeping updated quickly as to its status. You also should know that this policy is backed by one of,the strongest most reputable insurance companies, so they will never “nickel/dime” you. And yes, they check up after they pay the claim to make sure your pet is doing well. Job,well,done!

Healthy Paws took care of all my insurance claims quickly and made the process simple. They even sent a personalized email asking how my pet was doing. I highly recommend this company for your pet insurance needs.

I took out a Healthy Paws policy on my cat 5 years ago after a friend with a service dog experienced an unexpected, life-threatening illness with his pup. Healthy Paws covered 80% of his care, processed the claims within 24-hours and had the money back in his account within days. To say I was impressed was an understatement. His dog is his lifeline - and thankfully made a full recovery - and Healthy Paws was amazing.

Fast forward to now. I am SO grateful I took out the same type of policy on my beloved Siamese. He recently became lethargic, developed inappetance, and generally was not acting well. We're looking at either an IBD or intestinal lymphoma diagnosis which is crushing, as all pet parents know. But the one thing I've been able to rely upon is that same amazing level of care and customer service my friend experienced.
We're still waiting on my cat's diagnosis, but his biopsies, medications, appointments, etc. have already run me in the thousands. Healthy Paws has processed my claims and reimbursed me my 80% in the same speedy manner I've come to expect. They've checked in to see how my cat is doing, and have provided me with a level of reassurance no one else can at this tenuous time.

I HIGHLY recommend anyone acquiring a pet also acquire a Healthy Paws insurance policy at the same time; before pre-existing conditions can develop and while you can make the most of the lowest premiums. All it takes is one major accident or illness to make an already tragic situation more stressful. Trust me when I say you will want the kind people at Healthy Paws on your side to help you navigate your pet's health through good times and in bad.

Our dogs has had 4 major surgeries and 4 minor surgeries and Healthy Paws has paid everything with no questions. Ziva’s total cost of surgeries is around $70,000 and we have only paid 20%. I will never use another company. Once we place the claim it is only about a week later that we have the check. Wonderful company! The key is to get the dog on the insurance at a young age. When we started her as a puppy it was only $35 a month. As she aged the insurance has gone up. The price does not go up based on the number of claims.

When my sweet sweet Golden Retriever puppy Tucker came into my life, I new I wanted to purchase pet insurance just in case I ever needed it. I looked around and chose Healthy Paws!! So thankful I made this choice.Tucker had some skin issues and diagnosed with Thyroid Disease and put on medication and Healthy Paws has always paid on his blood work and medication. Tucker who is now 5 was just diagnosed with Epilepsy. He had his first seizure in Jan 2023 resulted in trip to Emergency Vet at 1am and Healthy Paws was there to help! He had his 2nd and 3 rd seizures together just a couple hours apart resulted in another trip to Emergency Vet / Hospital where he was admitted and MRI and Spinal tap done to rule out brain abnormality and Healthy Paws was there with reimbursement within a week !!! He has been started on Keppra and Healthy Paws is there!!! Easy to file claims, quick reimbursement and affordable! They even checked on Tucker to see how he is doing!! My husband told me again this week that choosing Healthy Paws Pet insurance was such a smart smart decision!!!