This is the second blanket i've bought from H&P - again, the merino alpaca blend. This time the blanket felt slightly different to the first, but when i contacted H&P they very kindly rang me to expl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We ordered 2 cushions & 1 picnic blanket (both Notting Hill). I wasn’t aware they would arrive separately & was a little concerned all wouldn’t arrive in time for Christmas. I made enquires and receiv... See more
Company replied
One of the best picnic blanket you can ever get. Good quality, rich colors and natural materials. I can strongly recommend to buy for all picnic lovers who want a cozy, dry place wherever you... See more
Company replied
I bought a picnic blanket for my daughter’s friend as a wedding present, it’s duck egg blue with a yellow back and is totally fabulous. Most picnic rugs are small and dull, this one is generous and vi... See more
Company replied
Company details
Written by the company
Picnic blankets, throws and umbrellas. A playful name. Surprisingly thoughtful gifts. Heating & Plumbing London creates blankets, picnic rugs and umbrellas designed for warmth, comfort and quiet joy — whatever the weather. Founded in London in 2017, our deliberately misleading name is part of the British charm. Like good tea and unpredictable weather, most of our pieces are made in the British Isles. They’re practical, well-crafted, and quietly considered — the kind of gifts that show you went a little beyond the ordinary.
Contact info
130 Brixton Hill, Studio 3, , SW2 1RS, London, United Kingdom
- 07767253203
- hello@heating-and-plumbing.com
- www.heating-and-plumbing.com
4.8
Excellent
160 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Heating & Plumbing London
Dear Susan,
Thank you very much for your nice review. We are very happy you fell in love with your new merino throw!
The Heating & Plumbing London Team
Love the Little Explorer seat pad
February 13, 2021
Reply from Heating & Plumbing London
Dear Mr. Ford
Thank you for the 5-star review! Wishing you great adventures with the Little Explorer.
Warm Regards,
Heating & Plumbing London Team
Lovely picnic blanket
Lovely picnic blanket - it’s pretty and looks good quality, although we’ve just bought it and not tried it out yet
February 11, 2021
Reply from Heating & Plumbing London
Dear Lise,
Thank you for the 5-star review! We are very happy that you like the picnic blanket and hope you will get lots of enjoyment out of it as soon as the weather turns.
Best Wishes
Heating & Plumbing London Team
Lovely wool picnic rug..,
I stumbled upon Heating & Plumbing when I was searching for a Valentines gift for my husband. I bought the gorgeous wool rainbow picnic blanket. I love it and I know he will when he receives it on Sunday!
I will be back soon to buy the champagne bucket. Gorgeous products.
February 10, 2021
Reply from Heating & Plumbing London
Dear Shauna,
Thank you for the 5-start review. We also hope that he is going to love his gift!
Wishing you both lots of lovely picnics in the coming months!
Heating & Plumbing London Team
I ordered quite a few picnic blankets…
I ordered quite a few picnic blankets and blankets for work Christmas gifts. Excellent and friendly service to accommodate the large order. All orders were tracked and arrived in good time. The quality of the blankets are great and exactly per the website. Would highly recommend for your cosy winter needs!
December 24, 2020
Reply from Heating & Plumbing London
Dear Sophie,
Thank you for your corporate gift purchases from the brand, and the 5-star review. I hope the gifts were a success. Also, it was great to meet you at the studio. Wishing you a great 2021.
With Warmest Regards
Franck
Heating & Plumbing London
Wonderland Wool Throw
Great throw and as described. All delivered on time, one small issue resolved swiftly. Great customer service.
December 16, 2020
Reply from Heating & Plumbing London
Dear Mr. Turner,
Thank you for taking the time to do our 5-star review. Great appreciated.
Wishing you a great Christmas and Happy Holidays.
With Warm Regards,
The Heating & Plumbing London Team
Reply from Heating & Plumbing London
Dear Aidan,
Thank you very much for the 5-star review.
Wishing you a great Christmas and holidays ahead.
The Heating & Plumbing London Team
Reply from Heating & Plumbing London
Dear Karen,
Thank you for the 5-stare review, and we hope you enjoy the throw & the candle.
Wishing you a great Christmas and holidays ahead.
The Heating & Plumbing London Team
It's stylish and pretty
It's stylish and pretty. The price is suited to the quality, it's very nice products
December 9, 2020
Reply from Heating & Plumbing London
Dear Angela,
Thank you for giving us a 5-star review and for being a return customer! We are very happy that you liked the alpaca socks and the picnic blanket.
With Warm Regards,
The Heating & Plumbing London Team
Very happy with quality of the throws…
Very happy with quality of the throws and the delivery time - we bought 1 and then a further 4 as presents
December 9, 2020
Reply from Heating & Plumbing London
Dear Nigel,
Thank you very much for the 5-star review. We hope that the purchases will make beautiful gifts.
Wishing you a great Christmas and holidays ahead.
The Heating & Plumbing London Team
Easy website with a lot of options!
Easy website with a lot of options!
I love that I can make a selection by colour on the brand website. Makes things super easy! Got a beautiful soft 100% cashmere throw which has proved to be a perfect gift!
November 29, 2020
Reply from Heating & Plumbing London
Hi Joao,
Thank you for a great review. I hope the gift was a success.
Warm Regards,
The Heating & Plumbing London Team
Great ideas for corporate gifts!
Great ideas for corporate gifts!
Stellar experience! Will be coming back for my company gift list for sure! The large family size throw is gorgeous and especially love the free storage bag it came in.
November 28, 2020
Unprompted review
Reply from Heating & Plumbing London
Hi Olivier,
We hope you enjoy the throw in the coming months and thank you very much for the 5-star review.
Warm Regards,
The Heating & Plumbing London Team
Picnic blanket is very high quality and…
Picnic blanket is very high quality and aesthetically pleasing. Delivery was unproblematic.
November 28, 2020
Reply from Heating & Plumbing London
Dear Roisin,
Thank's a lot for the review! Great to know that you like the blanket.
Wishing you a great weekend.
The Heating & Plumbing London Team
I bought 4 blankets from this site and…
I bought 4 blankets from this site and think the quality and standard of customer care are excellent. I would definitely recommend.
November 27, 2020
Reply from Heating & Plumbing London
Dear Anne,
Many thanks for your purchases and for the lovely review. Also thank you for recommending us.
Happy Weekend!
The Heating & Plumbing London Team
Great products and very efficient…
Great products and very efficient company to deal with
November 19, 2020
Reply from Heating & Plumbing London
Dear Caroline,
Thank you very much for taking the time to leave us a review. Have a lovely end of the year!
The Heating & Plumbing London Team
Gorgeous quality
Gorgeous, high quality products and excellent customer service. I had been looking for the perfect picnic rugs for months and am so happy I finally found them! The shipping from UK to Australia was also very fast.
November 11, 2020
Reply from Heating & Plumbing London
Dear Natasha,
Thank you very much for your review. So glad you found your perfect picnic blanket!
Enjoy the Australian summer!
The Heating & Plumbing London team
Just as great as expected!
Love our new blanket. It was shipped quickly and the quality is just as expected. We‘re very happy with our purchase.
November 11, 2020
Reply from Heating & Plumbing London
Dear Vanessa,
Thank you for your very nice review. So glad you like your new blanket!
The Heating & Plumbing London Team
Fast delivery to Switzerland
Fast delivery to Switzerland; very good quality!
Overall great experience.
September 22, 2020
Unprompted review
Reply from Heating & Plumbing London
Dear Jeanine,
We are thrilled you are enjoying your purchase. Thank you for taking the time to leave us a review!
The Heating & Plumbing London Team
Great service!
Really good service - went above and beyond to help arrange a wedding present for some friends. Very responsive and kindly made arrangements for me to send a card with the package. Thanks guys!
September 15, 2020
Unprompted review
Reply from Heating & Plumbing London
Hi Will,
Thanks for taking the time to write a review. We are always happy to help, especially when this makes a wedding gift even more special!
The Heating & Plumbing London Team
Purchase Experience Marred by Nightmare Delivery
Would have been 5 stars if you hadn't used Hermes for delivery. They were a nightmare to deal with, but did eventually receive your parcel. However, the content was great, thanks
September 14, 2020
Unprompted review
Reply from Heating & Plumbing London
Dear Andrew,
Thank you for your feedbacks. We have actually changed to UPS last week as you are right MyHermes has caused some issues lately.
Apologies if you had issues with them, but we are very glad you like your purchase.
Thanks again for taking the time to leave us a review.
The Heating & Plumbing London Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.