Heat Leicester  Reviews 

483
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, polite, and knowledgeable during complex heating and air conditioning installations. People consistently note that technicians arrive promptly on schedule, work efficiently throughout the day, and leave every work area exceptionally neat and clean. Some people also felt that the overall pricing is very fair and competitive when compared to alternative local providers. Reviewers deeply appreciate the reliable annual maintenance reminders, straightforward booking processes, and clear communication from office teams. Consumers consistently highlight the dependable ongoing support and expert guidance provided for their home climate systems over many years.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Staff

Consumers find staff to be positive, consistently expressing deep satisfaction with their professional and... See more

Price

Reviewers consistently express appreciation regarding the good and fair prices for services and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Heat do my annual gas boiler service. I've used them for years since getting them to install my central heating boiler with no complaints. Zach was on time as always. Happy to listen to any of m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

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5.0

All reviews

(483)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice to find a local company

Heat carried out the installation of my Worcester Bosch boiler 4 years ago and I have used them since for its annual service. All of the team are so helpful and professional I wouldn't use any other company. Easy to book online, I have recommended them to family members who also now use them.

October 30, 2025
Unprompted review
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Reply from Heat Leicester

Hello Pamela
thank you for taking the time to add this review for us its always nice to hear that our customers are happy with the service we provide and we look forward to hearing from you again in the future.
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Have used HEAT for 8 years they service…

Have used HEAT for 8 years they service the boiler each year but I originally contacted them to do some major plumbing work on the central heating system. Ben and Ian did such a good job on that I have never thought of going anywhere else.

October 15, 2025
Unprompted review
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Reply from Heat Leicester

Hello Francis
thank you for adding your review for us its much appreciated, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Great customer service

Great customer service, always on time and considerate, with experienced engineers.

October 2, 2025
Unprompted review
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Reply from Heat Leicester

Hi Gill
thank you for taking the time to add your feed back, its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Ben was really knowledgeable about the…

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days. They worked really hard and got the job done efficiently. Very neat and tidy, cleaning up as they go along. Ben was very accommodating about where to position the internal and external units working with our input. I’ve also used Heat Leicester for some significant central heating work over the last few years. I highly recommend them.

September 23, 2025
Unprompted review
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Reply from Heat Leicester

Hello Gill
Thank you so much for adding this review for us its very much appreciated and so nice to hear that our customer is happy with the service we give, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Heat Leicester did a thoroughly…

Heat Leicester did a thoroughly professional job from start to finish. From the initial quote, back room staff and Ben who installed our heating system it was a top job and would highly recommend them.

September 9, 2025
Unprompted review
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Reply from Heat Leicester

Hi Andy
thank you so much for taking the time to add your review for us, its very much appreciated and we look for ward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Efficient as always

Efficient as always, have been using this company for over 10 years after they fitted a boiler, always courteous and professional, will be moving house soon and be asking them to carry out some heating changes in the new house.

September 18, 2025
Unprompted review
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Reply from Heat Leicester

Hello and thank you for taking the time to add your review for us, its always nice to receive good feed back, and we look forward to hearing from you again when you are settled in the house
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Heat Leicester always do a great job!

Heat Leicester always do a great job!
Their communications are polite, timely and professional.
I have been using their services for a number of years and they have never let their standards slip.
Great work !

September 16, 2025
Unprompted review
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Reply from Heat Leicester

Hello Mr Conlon
thank you for adding this review for us its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Boiler service

Boiler serviced on time, professional, clean and full report given at a good price highly recommend HEAT, from installation to service.

September 10, 2025
Unprompted review
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Reply from Heat Leicester

Hello Nikki
thank you for taking the time to add your review for us, its very much appreciated, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Faultless Experience

Unable to fault the service and installation of aircon units from Heat Leicester. I’m very picky, of my own volition, and wanted the installation just so and as neat as possible. Nothing was too much trouble for the whole team, thanks so much to Ian, April, Ben & Katy. It is sincerely appreciated :) Ed

September 3, 2025
Unprompted review
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Reply from Heat Leicester

Hi Ed & Jason
thank you so much for taking the time to add your review for us, its so nice to hear that our customer is happy with everything and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Had new Worcester Bosch heat only…

Had new Worcester Bosch heat only boiler installed on 29th August to replace 30 year old Glow Worm, it still worked but fan assembly became noisy and would have cost a fair bit to repair. Ben arrived on time about 8.30am and had it all finished by 12.30pm. Explained simple controls on boiler. Only niggle was that he had to chip away some plaster where the flow and return pipes came out of the ceiling and they were the wrong way round for a straight connection to the boiler so a bit of alteration was required so needed a bit more room to work in. Have now got to get some filler for the hole which hopefully should not be too difficult to do. Heat have a good reputation, not many poor reviews on here. If you are in line for a new boiler then can recommend them.

August 29, 2025
Unprompted review
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Reply from Heat Leicester

Hello Mr Fraser
thank you so much for your brilliant feed back it so nice to hear that our customer is happy with everything, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Installing air conditioning

Everything was just perfect: customers service, survey, the quote, the work. If you’re looking for a reliable, friendly, efficient and professional service, Heat is the company to go to. Thank you and well done guys.

August 20, 2025
Unprompted review
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Reply from Heat Leicester

Hi Diana
thank you for taking the time to add your review for us its so nice to get good feed back and we look forward to hearing from you again
Regards April

Rated 5 out of 5 stars

Reliable and Professional

Always a reliable, friendly, professional service from the HEAT LEICESTER team. They fitted my combi boiler three years ago, and carry out annual services, offering advice. Fully trust this company.

August 21, 2025
Unprompted review
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Reply from Heat Leicester

Hello and thank you for your feedback its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Cannot recommend highly enough

This company has never failed to deliver. They are very efficient, clean working, very polite and a pleasure to have in your home. I cannot fault them and I would whole heartedly recommend them, without hesitation.

August 15, 2025
Unprompted review
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Reply from Heat Leicester

Hello Ann
thank you for taking the time to add this review for us, its much appreciated, and we look forward to hearing from you again in the future
regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Good Company- Always helpful

August 7, 2025
Unprompted review
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Reply from Heat Leicester

Hi Peter
thank you for your feedback, it's always nice to see that our customer is happy with our service, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Excellent Service

If you are looking to have a new boiler installed, look no further than this company! They provided the best quote, and the service and installation have been excellent! Thank you to Katy and April! Both of you were quick to answer all my queries and questions, from getting Ben to come to carry out a review for a quote, to providing the quote and organising the installation dates. And thank you to Ben for carrying out the work! We needed to have a new boiler installed within a kitchen cupboard. The cupboard needed to be altered to house the new boiler. Ben did an excellent job making the adjustment to fit the new boiler whilst maintaining the integrity of the cupboard. He also cleaned up after the job! Thank you!

August 7, 2025
Unprompted review
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Reply from Heat Leicester

Hello and thank you for taking the time to add your review for us, its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Highly recommend Heat Leicester did a…

Highly recommend Heat Leicester did a excellent job of moving a boiler from kitchen and installing a new boiler into the airing cupboard, very professional from the start of the quote to the installation of the boiler and a big thanks to Ben, Zack and Tom for doing a great job

July 21, 2025
Unprompted review
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Reply from Heat Leicester

Hello Michael
thank you so much for taking the time to add your review for us, its always nice to get positive feedback and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

1st class choice Heat services heating professional s

My experience is been great with heat 10 years of service and new boiler radiators installations All excellent team administration,service installation An excellent company service fast efficient professional team quality assured value for money always recommended 1st choice with excellent punctual service

July 4, 2025
Unprompted review
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Reply from Heat Leicester

Hi Subash
thank you so much for adding your excellent review for us, its very much appreciated and we look forward to hearing from you again in the near future
Kind regards Ian, Ben, April & Katy
Heat

Rated 5 out of 5 stars

Everything was just so professional

Everything was just so professional; the quote, the job and the outcome were great. My wife hates tradespeople in the house; even she couldn't fault them. Thanks guys.

June 27, 2025
Unprompted review
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Reply from Heat Leicester

Good afternoon
thank you for taking the time to add your review for us, its much appreciated, and we look forward to hearing from you again in the future
Tegards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Annual boiler service carried out by…

Annual boiler service carried out by Ben. Super service from Heat as always.
Would highly recommend

June 17, 2025
Unprompted review
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Reply from Heat Leicester

Hi and thank you so much for your review its much appreciated
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

First class boiler service and repairs

First class boiler service and repairs

May 2, 2025
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Thank you for your review its always nice to get good feedback, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

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