Heat Leicester  Reviews 

483
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally helpful, polite, and knowledgeable during complex heating and air conditioning installations. People consistently note that technicians arrive promptly on schedule, work efficiently throughout the day, and leave every work area exceptionally neat and clean. Some people also felt that the overall pricing is very fair and competitive when compared to alternative local providers. Reviewers deeply appreciate the reliable annual maintenance reminders, straightforward booking processes, and clear communication from office teams. Consumers consistently highlight the dependable ongoing support and expert guidance provided for their home climate systems over many years.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting punctuality, professionalism, and... See more

Staff

Consumers find staff to be positive, consistently expressing deep satisfaction with their professional and... See more

Price

Reviewers consistently express appreciation regarding the good and fair prices for services and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Heat do my annual gas boiler service. I've used them for years since getting them to install my central heating boiler with no complaints. Zach was on time as always. Happy to listen to any of m... See more

Company replied

Rated 5 out of 5 stars

Thanks to Ian and the team for installing three air conditioning units back in May. Have tested both the heat function in early May and cooling in the two recent heatwaves! They worked really hard cle... See more

Company replied

Rated 5 out of 5 stars

Ben was really knowledgeable about the air con options that would work best for us. He responded quickly with a very fair quote. Ben and Ian installed three air con units for us over the last two days... See more

Company replied

Rated 5 out of 5 stars

We have now installed two air con units from Heat Leicester and the service received has been excellent. Ian, Ben and the team are doing a great job. Despite inclement weather conditions on both occas... See more

Company replied


Company details

  1. Gas Installation Service
  2. Boiler Supplier
  3. Gas Engineer
  4. Heating Contractor
  5. Boiler and Heating Service

Written by the company

highly trained, skilled and experienced plumbing and central heating engineers in the Leicestershire area. Along with our friendly and efficient service, we provide you with the most professional heating services available. Our expertise in the install...


Contact info

5.0

Excellent

TrustScore 5 out of 5

483 reviews

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5.0

All reviews

(483)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service as always from…

Great service as always from instalation to yearly servicing,Outstanding company 👏

June 11, 2025
Unprompted review
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Reply from Heat Leicester

Hi Mr Clarke
thank you for your feed back its very much appreciated,
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Fantastic customer service

From initial enquiry, to prompt quote to even quicker installation, we have had outstanding service from the company. Zack installed the boiler, was efficient and when he left it was like he was never there! Was patient with me explaining how to work hive and made sure I was happy before he left. Would highly recommend this company to anyone for their heating needs.

June 9, 2025
Unprompted review
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Reply from Heat Leicester

Hi Michelle
thank you for taking the time to add this excellent review for us, its always nice to get good feedback and we look forward to seeing you again in the future when the boiler is due its annual service
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Heat Leicester lovely company

I have used Heat Leicester for a number jobs and they have always been friendly, efficient and helpful. I did want a HIVE installed a few years ago when I had an old boiler and I was told to wait until I had a new one as it would cost me too much to add it to an old one because of the setup. I was grateful for this advise as they could have done it anyway and would have cost me a lot of money. They didn't charge for the call out but Ben who came fixed my leaking tap for nothing while he was here anyway. So lovely. He has since been back 3 or 4 years later to fit my boiler with his lovely assistant Zack. Zack was very patient with my central heating which was very dirty and took a while to clean. They will be returning to install air conditioning. Couldn't recommend them more. It is also great being able to use a local company.

June 6, 2025
Unprompted review
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Reply from Heat Leicester

Hi Maxine
thank you for taking the time to add your review for us, its very much appreciated and nice to hear that you were happy with everting and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Our yearly boiler check how time…

Our yearly boiler check how time flies.was nice to see Ian again who arrived on time.needed bit of work this time which was done quickly.see u next year:-) Tom and lynn

May 28, 2025
Unprompted review
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Reply from Heat Leicester

Hi Lynn
thank you for taking the time to add your review for us, its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Boiler exchange.

The guys arrived on time on the appointed day as agreed. Ben and Zack were very polite and hard working and professional throughout the whole standard boiler to Combi boiler conversion. They covered down all working areas and cleaned up and hoovered leaving no mess. They removed all redundant materials from the loft and airing cupboard. The whole experience was stress free and completed without any fuss. We would recommend Heat professional heating services Ltd to anyone thinking of a new boiler. Right from the initial estimate to completion, they were very professional.

May 22, 2025
Unprompted review
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Reply from Heat Leicester

Hello and thank you for taking the time to add your review for us.
its always nice to get good feed back from out customers and we look forward to hearing from you again when the boiler is due its annual service
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

I recently had a new boiler fitted

I recently had a new boiler fitted. On the day Ben arrived on agreed time, covered the areas he needed to work in and in no time fitted the boiler and had it working. I’m absolutely thrilled with it and I’m very pleased I took his advise on the Hive system, just brilliant.
I can highly recommend this company.

April 14, 2025
Unprompted review
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Reply from Heat Leicester

Hi Renate
thank you so much for your feedback, its always nice to hear that our customer is happy with everything and we look forward to hearing from you again in the future
Regards Ian, Ben, April And Katy

Rated 5 out of 5 stars

Boiler service

Just had my annual boiler service. The service was done efficiently and all my queries explained and answered. The whole team are polite, very helpful and professional. Thanks

May 21, 2025
Unprompted review
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Reply from Heat Leicester

Hi Kusum
thank you for taking the time to add your review for us, and we are so pleased that you had you queries answered, we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Great service yet again

Great service yet again. I have used Heat for several years now and have always found them to be highly professional and knowledgeable. Ian arrived on time, carried out the service, and spent time advising on new radiators. Thank you

May 20, 2025
Unprompted review
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Reply from Heat Leicester

Hello Alison
thank you for adding this review for us its much appreciated, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Air Con

Just had air con fitted, Ben & Ian did a very professional job. I have used HEAT for over 10 years and have recommended to many. Always very tidy, always explain everything they do and more importantly just nice blokes. Any issue or problem I just give them a call and they have sorted. Love my air con definitely worth having neat, quiet and very smart. Thank You Ben, Ian and HEAT.

May 6, 2025
Unprompted review
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Reply from Heat Leicester

Hi thank you for adding this review for us its much appreciated and we are pleased that you are loving your air conditioning, we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Annual Service

Very pleased with the Annual Service carried out by Zack. Would recommend HEAT.

May 6, 2025
Unprompted review
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Reply from Heat Leicester

Hi thank you for your feed back its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Zack

Zack is such an amazing person he explained everything to us and was so efficient at our age it's important for us to understand the work and Zack explained so we understood he is such a asset to heat

May 2, 2025
Unprompted review
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Reply from Heat Leicester

Hi Ann-Marie
thank you very much for taking the time to add this review for us, and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Good Reliable Company

I would recommend Heat .They are an excellent company.I have my boiler serviced by them every year and they have sorted out any problems I have had with my heating for many years.They arrive on time for appointments and give a excellent personnel service.

April 15, 2025
Unprompted review
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Reply from Heat Leicester

Hi Mrs. Cowham
thank you for taking the time to add this review for us, its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
@ Heat

Rated 5 out of 5 stars

Prakash Excellent service clean tidy

Excellent service clean tidy. Did the job quickly very nice man

April 1, 2025
Unprompted review
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Reply from Heat Leicester

Hi thank you so much for taking the time to add this review for us its very much appreciated, and we look forward to hearing from you again in the future
Regards Ian, Ben , April & Katy

Rated 5 out of 5 stars

Simply the Best!

I initially made contact with Heat 12 years ago to replace an old but still working gas boiler, their quote was very competitive and they left an impression that they are nice people to do business with. 12 years on and I have had Heat Leicester service the boiler every year, always arrive on time, super friendly and meticulously clean in their working practices. They have of course grown their business and not a surprise because they do it so well, but it still has the personal touch. Many thanks Heat.

March 27, 2025
Unprompted review
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Reply from Heat Leicester

Hi Mr. Griffiths
thank you so much for taking the time to add your review for us its much appreciated and we look forward to hearing from you again in the near future
Regards Ian, Ben, April & Katy
Heat

Rated 5 out of 5 stars

Could not complain with the service we…

Could not complain with the service we got.
Come when they said they would and done the repairs with little disruption.
Fixed my boiler as it kept losing pressure. Highly recommend

March 14, 2025
Unprompted review
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Reply from Heat Leicester

Hi Stuart
thank you for taking the time to add this review for us its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy
Heat

Rated 5 out of 5 stars

Absolutely recommend - would use again.

We needed new controller for the boiler and I thought I would throw in a boiler service too. Ian was extremely professional, he found a fault with the boiler which he showed to us and explained what needed doing.
The prices are competitive too and I would absolutely use this company again. We have had various works carried in the past including through boiler cover companies - this was by far the best experience we had.

March 13, 2025
Unprompted review
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Reply from Heat Leicester

Hi Marina
Thank you so much for taking the time to add this review for us its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

Superb in every way….thank you.

As always, superb service, advice and efficiency.
I would strongly recommend this company for all of your heating and boiler needs. Thank you again for being so reliable and trustworthy.

March 12, 2025
Unprompted review
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Reply from Heat Leicester

Hello Sonia
thank you so much for taking the time to add this review for us, its always nice to hear that our customer is happy with everything, and we look forward to hearing from you again in the future
Regards Ian Ben, April & Katy
Heat

Rated 5 out of 5 stars

First class service

My gas boiler service was carried out very professionally by Zak, who was very polite and clean and efficient in all the work he did.

March 10, 2025
Unprompted review
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Reply from Heat Leicester

Hi Elizabeth
thank you very much for taking the time to add your review for us, its much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy

Rated 5 out of 5 stars

This is a local Glen Parva Family…

This is a local Glen Parva Family company. They work together as a professional businesslike team. They removed our old troublesome Biasi boiler and replaced it with a Worcester Bosch in just a few hours and had our heating and hot water back in less than five hours. Excellent teamwork all the way through. Thanks to all for a superb job completed in a timely fashion to a high standard. I have no hesitation in recommending them to anybody wanting a superb efficient service. Mr Evans , Aylestone Leicester

February 28, 2025
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi Mr. Evans
thank you so much for taking the time to add this review for us, its much appreciated and nice to see that our customer is happy with everything and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy @ Heat

Rated 5 out of 5 stars

HEAT heating installation and maintenance

Very efficient operating company. Easy to book service or repairs with competitive pricing. Engineers always on time and smart in appearance. Their work is always carried out with minimal disruption and always leave the place clean and tidy. Excellent work and keep it up

February 26, 2025
Unprompted review
Heat Leicester  logo

Reply from Heat Leicester

Hi thank you for adding your review for us its very much appreciated and we look forward to hearing from you again in the future
Regards Ian, Ben, April & Katy @ Heat

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