Heck! Reviews 

2,226
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious food and fantastic product quality, noting how remarkably easy the online ordering process is. People also highlight the prompt delivery services and careful packaging that consistently keeps items cold, fresh, and securely protected. However, some customers also noted frustrating issues with delivery delays caused by third-party couriers, which occasionally left items thawed upon arrival. A few consumers additionally experienced recurrent problems with missing items or entire orders arriving significantly later than initially expected. Others mentioned that certain recipes felt a bit too fatty or lacked sufficient seasoning intensity.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional taste and top tier... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the produce is exceptional, second to... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt shipping and regular updates. Reviewers... See more

Order

Customers consistently note positive experiences with order processes, highlighting that the website is easy... See more

Service

Clients share positive opinions on service, highlighting excellent and outstanding customer support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more

Rated 4 out of 5 stars

I always love the selection we receive, however the last 2 orders have contained items where the packaging was open. It hasn't detracted from the quality- although i feel in need to cook them straight... See more

Rated 4 out of 5 stars

The items were delivered promptly and really well packed. The sausages were well packed too. I must be honest and say some of them could do with a bit more "zing" They all tasted good but in my opi... See more

Rated 5 out of 5 stars

First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more


Company details

  1. Food Producer
  2. Fruit and Vegetable Processing
  3. Meat Products Supplier

Written by the company

WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(2,226)

115 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Disappointed With delivery

Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach our house, the driver left the box at the first gate and had made no attempt to deliver to our house, it is on a public footpath but thankfully its not used too often or we may of lost our heck delivery!

October 6, 2025
Rated 5 out of 5 stars

Simply the best burger

Having tried every burger on the market, these are definitely the best! As a Carnivore good quality meat is important for necessary vitamins and other nutrients. These burgers taste amazing and are a firm favourite, suffice to say, they are now on regular order and consequently cheaper than the major supermarkets

September 30, 2025
Rated 4 out of 5 stars

The importance of being honest

The items were delivered promptly and really well packed.
The sausages were well packed too.
I must be honest and say some of them could do with a bit more "zing" They all tasted good but in my opinion needed more pizazz to differentiate the types of sausage you produce.

September 22, 2025
Rated 3 out of 5 stars

The new steak and butter sausages were…

The new steak and butter sausages were not really what I expected. They where really full of fat when cooked as advised in the frying pan. I tried the other pack same recipe in the oven they where a bit better but still loads of fat in the pan from the sausages.

September 22, 2025
Rated 5 out of 5 stars

I love Heck

I love Heck food, its always tasty and that bit healthier than some of the alternatives. I really like being able to order a bundle of my favourites.
The whole process from ordering to delivery is great and I would definitely recommend Heck.

September 17, 2025
Rated 5 out of 5 stars

a regular buyer

As a regular buyer due to my safe foods they are always great products and always great customers services and never had a problem
and they always met 100 percent without trouble

September 15, 2025
Rated 1 out of 5 stars

Heck pork sausages

Bought Heck pork sausages from local Sainsbury’s due to brilliant reviews I have never been so disappointed they were disgusting tasted like sawdust I wouldn’t feed them to my dog !

September 13, 2025
Unprompted review
Rated 5 out of 5 stars

Online 1st Heck order

I did an online order as i wanted the 'bridal sausage' for my daughters up coming wedding. I also ordered a mixed bundle, there was a great mix of products, we have tried most of the products previously so we know what to expect, there were a couple of things we haven't had but are looking forward to trying, as with all Heck products im sure they wont disappoint. Delivered on time and packed to ensure everything was still fresh 😊

August 26, 2025

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