Heck! Reviews 

2,226
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delicious food and fantastic product quality, noting how remarkably easy the online ordering process is. People also highlight the prompt delivery services and careful packaging that consistently keeps items cold, fresh, and securely protected. However, some customers also noted frustrating issues with delivery delays caused by third-party couriers, which occasionally left items thawed upon arrival. A few consumers additionally experienced recurrent problems with missing items or entire orders arriving significantly later than initially expected. Others mentioned that certain recipes felt a bit too fatty or lacked sufficient seasoning intensity.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional taste and top tier... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the produce is exceptional, second to... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt shipping and regular updates. Reviewers... See more

Order

Customers consistently note positive experiences with order processes, highlighting that the website is easy... See more

Service

Clients share positive opinions on service, highlighting excellent and outstanding customer support.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hi. I'm very happy with the product that arrived and can't wait to use some of your recipes but I need to complain about the delivery, we live down a forest road that as two gates to through too reach... See more

Rated 4 out of 5 stars

I always love the selection we receive, however the last 2 orders have contained items where the packaging was open. It hasn't detracted from the quality- although i feel in need to cook them straight... See more

Rated 4 out of 5 stars

The items were delivered promptly and really well packed. The sausages were well packed too. I must be honest and say some of them could do with a bit more "zing" They all tasted good but in my opi... See more

Rated 5 out of 5 stars

First of all IMHO, Heck are the best sausages out there. But our local supermarkets don't reliably stock all the range so will def order online in future. Have just received first delivery by courier.... See more


Company details

  1. Food Producer
  2. Fruit and Vegetable Processing
  3. Meat Products Supplier

Written by the company

WE ARE HECK! FOOD THAT BRINGS YOU ‘FLAVOUR YOU CAN SWEAR BY’. Being family run, means we can do things differently. We make our sausages & burgers in small batches right here on our farm in Yorkshire. Although small, we’re big on premium quality & flavour. Our friends work with us too. Together, our uncompromising attitude & passionate team produce the tastiest, healthiest food for all your family. WE MAKE SOMETHING FOR EVERYONE. As well as our meaty 97% pork & lower-fat chicken products, you’ll now find meat-free, plant-based ranges on the supermarket shelves. These are approved by both the Vegan & Vegetarian Society. Our entire range Is gluten free too. Only the best ingredients go into our bangers. In our kitchen we are always creating new varieties & recipes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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4.4

All reviews

(2,226)

115 reviews in the last 12 months

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Rated 5 out of 5 stars

Saved our Wedding Day!

We just had to have some "Bride's Lucky Sausages" to bury in hopes of good weather for our upcoming wedding, though delivery estimates were too late. I spoke to Heck and they made a next day delivery happen immediately and saved the day. We've always been fans of Heck for the taste and quality of the products, but there's a competent friendly staff behind the brand too. More than earned our loyalty.

August 1, 2025
Unprompted review
Rated 4 out of 5 stars

Love Heck products but …

Love Heck products but this time it was a summer delivery. First intimated that it would be delivered on a Friday, then courier contacted me to say Monday. The ice packs were all soft and mostly the packs looked OK. Some looked "blown" . Have tried 2 products and ok. The one today will be a blown looking packet, so we'll see. I realise it was an exceptionally hot weekend.

June 25, 2025
Rated 5 out of 5 stars

Beautiful Bangers!

Have bought Heck for years, was hooked by the name/marketing and keep going back for the quality.

Have bought from both supermarkets and direct, both have their place. Online there is often a larger range, including some quirky flavours I’m not sure I’ve seen in store, and there are also recipes.

They’re gluten free, but definitely not taste free. Always cook well whether grilled or fried, and some of the mince etc is an alternative I’d not previously considered. I’ll admit I personally found the burgers a bit rich, maybe greasy, but so much flavour and still enjoyable.

June 1, 2025
Unprompted review
Rated 2 out of 5 stars

If you mail order you need to read this review!

I have been using their products for a while and absolutely love them. So when I was offered a deal buying them online from HECK I jumped at it.
BUT it’s 30°+ outside and my order was dumped outside by DHL having come from Nth Yorkshire in nothing but a cardboard box with 4 small ineffective bags of ice it meant I had to trash the whole lot into my food collection 😡

Their customer service was amazing and refunded me on the spot which is why they didn’t get 1 star HOWEVER these boxes are not sufficient to keep fridge goods from getting hot outside of a freezer!

So please HECK find a better way to transport your meat products.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I love these products

I love these products, the beef meatballs are my favourite, so tasty. The smoked sausage rashers are also amazing. Fast delivery and well packed. Thank you Heck

May 27, 2025
Rated 1 out of 5 stars

I felt cheated and was sick

I felt cheated and was sick. I bought a pack of "Heck 97% Pork Gluten Free Sausages x6 400g". When I tried to cook them later I noticed that the meat inside the sausage looked odd. I ate a couple fried in a pan as normal and I noticed a funny texture. I didnt get far as I found them disagreeable and left them on plate. An hour later my guts became uncomfortable and I threw up (not like me btw), I looked closely at the leftovers and, to my horror, I realised that the meat was in fact shredded pork rind. I tried to complain to Hecks and they trashed my complaint and said they met food standards and pork skin can be classified as 100% PORK MEAT - Would you give that to your kids?

March 20, 2025
Unprompted review
Rated 1 out of 5 stars

HECK flavourless, dull

HECK! Chicken Italia Chipolatas. Promoted as 'Juicy British chicken sausages packed with basil, tomatoes and mozzarella' I could not taste any of these and the sausages were FAR from juicy, dry as old bones. The only flavour was SALT. Utterly vile, no punch, no substance, disappointed as I wanted to support a Brit company. Nah mate, back to the supermarket

May 15, 2025
Unprompted review

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