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Heirloom Roses Reviews 1,442

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TrustScore 4.5 out of 5

4.6

Flower Delivery
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Rated 5 out of 5 stars

i filed a dead perennial plants and 2 rose bush and i get a store credit in 10 mins. i love heirloom they have beautiful roses and has the best customer service. i ordered total of 15 plants last year... See more

Rated 5 out of 5 stars

All 3 plants arrived on expected date & in excellent condition. 2 were gifts & have been delivered‼️ Each recipient was delighted. We all can’t wait to plant, pamper & see our beautiful roses bloom!... See more

Rated 5 out of 5 stars

Received my order of Living Soil, Mint Compost, and 3 one gallon containers of living sticks! Have two planted already (Life of the Party) and one to go. It’s a beautiful 68 degrees here in Florida, n... See more

Rated 5 out of 5 stars

Everything about Heirloom Roses is wonderful. The pictures of roses, each roses’ information, the instruction videos, the personal responses to inquiries and questions. The roses are packaged safely,... See more

Company details

  1. Flower Delivery

Written by the company

We are a family business, owned by Ben and Kara Hanna, that values premiere, quality roses and the preservation of unique and rare roses. Located in the fertile Willamette Valley in Oregon, we are continuing the legacy of John and Louise Clements who founded the nursery back in 1972 on their own small farm. Our offices are still located in the farmhouse where they lived in St. Paul, Oregon. We are passionate about hand propagating each rose to ensure that we provide our customers with the best own-root roses available. We are committed to providing own-root roses that provide profuse blooms, are winter hardy, are disease resistant, and are true to variety. While own-root roses cannot be quickly produced, like grafted roses, we think the difference and quality is worth it.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Rated 5 out of 5 stars

Fabulous roses

Most of my roses are from Heirloom. Their plants are sturdy, produce lovely blooms and add a beautiful touch of color to my yard. I’ve always been very happy with my purchases. Orders arrive on time and there is great notification along the way.

November 15, 2023
Unprompted review
Rated 5 out of 5 stars

Harmony good.

I don't know from roses, but my wife loves growing them and so I bought these for her. She seems pretty happy about it, and so I am as well.

November 14, 2023
Unprompted review
Rated 3 out of 5 stars

Just ok

Most of the branches broke in transit

November 8, 2023
Unprompted review
Heirloom Roses logo

Reply from Heirloom Roses

We reached out to you to get more information about your situation, but unfortunately did not hear back. If you still need assistance, our team is here to help! We appreciate your feedback and the opportunity to help resolve this for you. Thank you!

Rated 1 out of 5 stars

tiny thin bushes, no leaves at all

I bought two bushes and I received them, but they are incredible thin, small and with just a couple of baby leaves each, I don't think they are gonna grow and bloom at all, I have bought from other websites and I know most places send them without any buttons at all, they always have a lot of leaves, leaves made a plant survive. I am disappointed as for the high price I was expecting quality accordingly. I wish I could have read the reviews about this, please read all the reviews with the same experience as me before buying from this place.

November 2, 2023
Unprompted review
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Reply from Heirloom Roses

We appreciate you taking the time to post a review and we value your feedback. We do defoliate your roses before shipping to help them retain moisture while in transit. One of our Customer Care team members emailed you directly to assist. If you can reply to that email with some photos, we are happy to take a look at your roses. Thank you!

Rated 5 out of 5 stars

Blooms ahead!

I loved your helpful videos and tutorials. My rose arrived in beautiful shape and ready to grow into a beautiful part of my yard! I cant wait for spring!!!

November 3, 2023
Unprompted review

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