heliguy™  Reviews 473

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional support and helpfulness of the staff. Customers consistently praise the professional and patient approach of the instructors, which made the learning process enjoyable and stress-free, even for those with no prior experience. The service provided, including courses and repairs, is often described as excellent, with many appreciating the clear, well-structured content and user-friendly online resources that contribute to a smooth experience. However, some people mentioned dissatisfaction with the repair service, noting that their drone controller had to be sent to a third party, leading to disappointment.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and clear... See more

Service

Customers consistently note positive experiences with service, describing it as superb, efficient, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Product

Reviewers highlight positive aspects of product, with many praising the high quality and maintenance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course at Heliguy was superb. It felt a little overwhelming at first when confronted with the whole course. But everything required is included. I just went through the course one step at a time a... See more

Rated 5 out of 5 stars

A great course, presented very well by Tom. The whole day was informative with plenty of great discussions and knowledge sharing across different sectors. Heliguy again demonstrated how they go a... See more

Rated 5 out of 5 stars

I don’t often write reviews, as I sometimes feel they don’t fully reflect the hard work people do behind the scenes. However, I have to make an exception for Louise in the retail department. She’s tr... See more

Rated 5 out of 5 stars

The guys at Heliguy don't just take your money and vanish. The web chat facilitates contact with a real life member of the team and they answer all and any questions in such great detail and never mak... See more


Company details

  1. Flight School
  2. Hobby Store

Written by the company

HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).


Contact info

4.9

Excellent

TrustScore 5 out of 5

473 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A huge thank you to Lois and Chris

A huge thank you to Lois and Chris, who were both brilliant throughout the GVC drone course. They were friendly, approachable and clearly passionate about what they do, making the training enjoyable as well as informative. No question was too much trouble, and they helped build my confidence every step of the way.

The course was well organised, practical and delivered in a way that made the regulations and procedures easy to understand.

I’d highly recommend Heliguy to anyone considering drone training.

Shaun

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it, Lois and Chris were so helpful, knowledgeable and approachable. I was quite stressed about it but they helped put me at ease and gave me the confidence to pass!

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Heliguy GVC Renewal

I did my first course with Heliguy in 2021, and did my renewal this week with them, great content from the videos and the chance to ask the instructors when online. the course videos are very informative and gives you all the things you need to pass the course.
the Heliguy staff are on hand to ask questions if you don't understand something,
if your doing the renewal you will have to prove your flying hours and a few bits of other information. but big thanks to them for getting me through the course.
so see you in another 5 years at my next refresher.

May 29, 2026
Unprompted review
Rated 5 out of 5 stars

A very good training

A very good training, intense, but very good. My trainer was Lois, she adapted her teaching schedule to comfort my level of understanding and my lack of flights before the actual flight assessment.
Thank you very much, Lois.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

GVC Drone Course

Really good support from Heliguy's teams, always available. The theory part is very clear, and mockup tests are a big plus. The creation of the operations/planning documents is easy to follow.
Flight assessment 21 May : Lois was amazing explaining the briefing and exercises. Very easy to reproduce, well accompanied! Thank you

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish.

Fantastic training with Heliguy from start to finish.
The online training platform was incredibly easy to use, and exceptionally well put together. As opposed to most online training, I felt like I was actually learning. In person training was conducted in a safe and controlled fashion which inspired confidence in newly acquired skills.
The staff were all very professional, knowledgeable, and experienced.
The equipment used was of a very high standard and very well maintained.
It was a pleasure to train with Heliguy, and I have no hesitation in recommending them.
Thank you.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Heliguy

Fantastic experience with Heliguy. My colleague and I completed our GVC today, and the whole process has been excellent from start to finish. We had a full day of training yesterday with Chris, who was a brilliant trainer and instructor. He’s a really nice guy, extremely knowledgeable, and his approach to teaching made everything easy to understand and enjoyable.

Chris prepared us really well, and the rest of the team were also helpful, friendly, and down-to-earth throughout. Highly recommend Heliguy to anyone looking for professional drone training with a great team behind them.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Positive feedback

Really, really good experience from start to finish. The team organising the bookings were efficient, helpful, and made everything straightforward from the beginning. The online test was delivered brilliantly and was easy to follow, which helped build confidence early on.

I was then matched with a practical instructor Lois who was excellent at her job, professional, patient, and great at creating a positive and supportive learning environment. They explained everything clearly and made the whole experience enjoyable.

Overall, everything was well organised and ran smoothly, leading to a really positive outcome. I’d highly recommend them to anyone looking to take this course.

April 29, 2026
Unprompted review
Rated 5 out of 5 stars

A2CofC Drone Qualification

I've been flying drones for a number of years and it came to renewing my A2CofC. Really pleased i chose Heliguy - the course is really well structured and the content is excellent. Really easy to follow - will definitely use them again when it comes to renewing,

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Mavic 4 Pro Rental

We rented a Mavic 4 Pro and the end to end service was brilliant. Helpful staff, prompt communication and delivery. The whole experience was easy to use and I would 100% recommend.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

GVC course

I had the pleasure of being trained and assessed by Bradley, he was professional and friendly and made the experience alot easier to manage.
He clearly explained what was needed, offered great words of encouragement, and had a laugh along the way. Ode and Lois were also great.
I would definitely recommend the team and the course.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Heliguys course facilitated by Lois was…

Heliguys course facilitated by Lois was fantastic. Lois was really patient and explained the process well. Great atmosphere. Lots of content to cram in but everyone was really helpful. Can't recommend them enough for the GVC course. Thanks Lois!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

(Instructor Lois)

(Instructor Lois)

Great GVC course excellent instructor made it a calm chilled experience which made the whole experience great

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

A2 COFC course

Training provided is to a very high standard, with online support via chat available if needed or via phone call.

Training videos are very good and you get the benefit of watching them again, should you need to.

The team are very polite and more than happy to assist with any queries.

The online course can be done at your own pace, once practical works have been completed you get 12months to sit the exam. The exams are free of charged should you need to resit any, which is good to know for peace of mind.

I will definitely be using Heliguy in the future, to gain further experience and more qualifications.

Well done guys 👏

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Heliguy UAS maintenance course.

Attended the Heliguy UAS maintenance course at their headquaters in Newcastle. Training venue was ideal and the course content was clear with both theory and practical inputs. Delivered by Ody clearly and concisely, the input generated student participation with appropriate topic discussion in a friendly atmosphere. The takeaway is the importance of regular UAS maintenance within the scope of the course and accurate record keeping Lunch was good too.
Dave Langmead Panoramica-UAS

April 7, 2026
Unprompted review

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