heliguy™  Reviews 473

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the exceptional support and helpfulness of the staff. Customers consistently praise the professional and patient approach of the instructors, which made the learning process enjoyable and stress-free, even for those with no prior experience. The service provided, including courses and repairs, is often described as excellent, with many appreciating the clear, well-structured content and user-friendly online resources that contribute to a smooth experience. However, some people mentioned dissatisfaction with the repair service, noting that their drone controller had to be sent to a third party, leading to disappointment.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

User experience

Users describe positive interactions with the user experience, often highlighting the ease of use and clear... See more

Service

Customers consistently note positive experiences with service, describing it as superb, efficient, and... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting the helpfulness and... See more

Product

Reviewers highlight positive aspects of product, with many praising the high quality and maintenance of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course at Heliguy was superb. It felt a little overwhelming at first when confronted with the whole course. But everything required is included. I just went through the course one step at a time a... See more

Rated 5 out of 5 stars

A great course, presented very well by Tom. The whole day was informative with plenty of great discussions and knowledge sharing across different sectors. Heliguy again demonstrated how they go a... See more

Rated 5 out of 5 stars

I don’t often write reviews, as I sometimes feel they don’t fully reflect the hard work people do behind the scenes. However, I have to make an exception for Louise in the retail department. She’s tr... See more

Rated 5 out of 5 stars

The guys at Heliguy don't just take your money and vanish. The web chat facilitates contact with a real life member of the team and they answer all and any questions in such great detail and never mak... See more


Company details

  1. Flight School
  2. Hobby Store

Written by the company

HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).


Contact info

4.9

Excellent

TrustScore 5 out of 5

473 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic! Can't fault the team!

Can't fault the team in anyway! From sales to training they are brilliant. I have purchased 2 enterprise drones with them, followed by A2 CofC course - both of which were brilliant experiences. Matty from the sales team was awesome, answering all my questions and supporting me through the order process. The training team equally brilliant, great online course - clear & concise with a simple booking process for the exam. Support our local teams, buy in the UK rather than direct through DJI! Thanks Heliguy team!

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

The guys at Heliguy don't just take…

The guys at Heliguy don't just take your money and vanish. The web chat facilitates contact with a real life member of the team and they answer all and any questions in such great detail and never make you feel like you are asking stupid questions. The resources are fantastic and I will be referring to them as I continue to fly. I felt completed prepared when I sat the theory exam. Definitely recommend.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Super

A really great online pathway through the training guides and assessments. Super helpful instructors that made it fun and informative.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Jack and Andrew were great!

Jack Sharp and Andrew Peacock were phenomenal instructors, made the course interesting and as interactive as possible.
Once the assessments were complete they delved deeper into some of the things the M 4TD can do, which I look forward to putting to use in my day to day work.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome instructor and great course!

I have just completed the GVC training course with Heliguy - fantastic experience!
I am so pleased that this organisation employ such knowledgeable, approachable and professional staff in Lois and Andrew.
With the course broken down to two groups, Lois was my allocated instructor. I applaud her patience and proactive approach to the delivery of the training. I had never operated a drone prior to the course and can confidently say that Lois allowed me to develop the skills and knowledge required to successfully pass the course through her dedicated approach and top level professionalism. I would highly recommend this course.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

The best instructor’s

I had never flown a drone before this course and I can honestly say that Lois my instructor was so patient with me. Everything was explained well and nothing was too much trouble for her to go over again. She made sure everyone understood fully before moving on to something new.
Andrew and Lois are both really good instructors they make you feel calm and are both very knowledgeable, whether that’s in the classroom or out on the field.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Would recommend, especially Bradley, for GVC training

Today and yesterday I completed the GVC training course and my GVC assessment with Bradley from Heliguy, and I couldn’t have asked for a better experience. With very little flight experience beforehand, I was a bit apprehensive, but Bradley led me through everything calmly and clearly.

He explained each step in a way that was easy to follow and built my confidence throughout the day. Even when both my UAV and Heliguy's UAV experienced calibration issues, Bradley handled the situation with complete professionalism and quickly resolved the problems.

By the time of the assessment, I felt as prepared and reassured as I could be. Even under pressure, Bradley’s calm and supportive approach made the experience far less daunting, and I left feeling confident in my abilities.

I would highly recommend Bradley and Heliguy to anyone looking for training and assessment for their GVC.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Gained my GVC

Gained GVC with a thouroughly enjoyable 3 day course delivered by Tom. Tom has a very engaging, positive, low pressure and fun teaching style that has built the confidence and practical skills I need to perform my job role. The service and advice from the team has been second to none. Cheers Heliguy

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Passed renewal first time!

After 5 years it was time to renew my A2 CofC and Heliguy came recommended.

The course was really well laid out and easy to follow submitting the practical flight records also simple and easy.

I really like the mock exam which helped me really hone my learning, and the net result passed first time!

Thanks guys, see you in 5 years.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

GVC Assessment

Heliguy have been fantastic to deal with to allow myself and colleague to complete our GVC assessments. Communication with Lois prior and during has been brilliant and Andrew, who was our assessor couldn't have been better. Extremely professional, great communication skills and really knowledgeable!

Would have no hesitation recommending heliguy and hope to work with them again in future.

Thank you both again!

September 25, 2025

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