Hello, I have purchased a few different ladders for our gardening /cleaning business. Top quality with fantastic customer care dealt with Perry earlier and very responsive and helpful. We use these tr... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Been using steps/ladders for many years for hedge cutting, took a fall from a (small) set of steps this winter and finally realised how dangerous they can be, so shelled out for the Henchman Firstly... See more
As others have said, these steps/ladders are fantastic. Super stable even on uneven field ground, making pruning fruit trees or clearing gutters on outbuildings etc really easy and safe. 8 foot model... See more
10ft Henchman ladders- After purchasing a 14ft set 6 years ago, I finally decided to purchase a 10ft set. Fantastic ladders, extremely safe and comfortable when spending long periods of time on the... See more
Company details
Written by the company
We have a range of unique quality garden products, allowing you to work safely in your garden. All our platforms ladders and tripod ladders enable you to work safely at height on the most uneven and difficult terrain. Our ladders are designed to keep you safe while working on uneven ground. We have been in the ladder business for 26 years and have a 5 Star Trustpilot rating from our 20 000 customers. We’d love to hear more about you: Why not take a second to tell us about your experiences with our products or how you’ve overcome some difficult jobs around the garden using our products! And don’t forget to Like and Share our Facebook page. Thanks, The Henchman Team.
Contact info
Unit 10 Snarlton Farm, SN12 7QP, Melksham, United Kingdom
- 03333444229
- info@henchman.co.uk
- www.henchman.co.uk
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 24 hours
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Great product
Great product, delivered on time and very quick. Light weight and easy to use. Sturdy construction
May 12, 2026
First class
First class delivery, and fast!
As for the ladder, it’s in a different league - super stable and a delight to work off!
May 12, 2026
Turned up very happy
Turned up on time. Well
Packaged, good instructions and a very safe piece of equipment to have
May 12, 2026
The ladder itself is perfect for the…
The ladder itself is perfect for the jobs required. Very sturdy, stable and adjustable. Very pleased with it.
The courier simply left the ladder outside the back door, didn’t knock/let us know it had been dropped off-very worrying as the door can be seen from the road and the item is very heavy expensive.
May 12, 2026
Great service
Made order, realised delivery address was wrong. Rang! Already sorting the order!. Very efficient and prompt delivery. Thank you!
May 11, 2026
The customer care team were great…
The customer care team were great sorting out a minor issue I had quickly and to my complete satisfaction
April 21, 2026
Simply exceptional product and service
What an absolute pleasure to transact with such a professional organisation. The ladder is exceptional and makes a 60 year old man feel safe and capable. Customer Sevice absolutely awesome as I forgot to claim the free gloves. Well done you guys
May 11, 2026
Great product
Great product, helpful and knowledgeable staff on the stand, fast and careful delivery, what's not to like!
May 11, 2026
quality and price of the ladder
The quality and price of the ladder we bought is exceptional.
We also have a mobile tower scaffold but the new ladder makes things so much quicker and easier cutting tall hedges and trees.
May 11, 2026
Delivered the very next day my husband…
Delivered the very next day my husband tried them out today really sturdy and feel so safe light weight easy to move around he is so Happy with them definitely recommend these ladders we bought the 10ft ones
May 7, 2026
Quality of ladder construction…
Quality of ladder construction excellent and so much safer than a standard ladder when it comes to high up garden work.
Packaging when it comes to delivery was great.
May 5, 2026
Quality and worth the money
Accurate and comprehensive website information enabled rapid decision making and the ordering and delivery process was also very good. The equipment is of the highest quality available and its uk safety standards and adjustability were persuasive. I am not disappointed. Highly recommended.
May 6, 2026
Brilliant Ladder
Easy to order on line and prompt delivery although we didn't get a message to say it was been delivered that day but luckily we were in to receive delivery.
The ladder is ideal for the projects we will use it for
May 5, 2026
Quality of product is amazing
Quality of product is amazing
Stability on a double sloping gravel drive is impressive
May 5, 2026
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