Here's To Us Reviews 95

Purchased a gift for my boyfriend for Valentines day, 10 reasons why I love you box with wooden hearts inside - beautiful handmade gift carved so nicely- exactly what I wanted and more- will be treasured! Thank you again! Will defo be using this company again.

Amazing customer service and beautiful product. Super impressed from start to finish and will definately use again and recommend to others. Thank you so much to the Here's to us team ❤

Placed an order on boxing day which was a gift for my best friend's engagement and it didn't arrive until the 19th Jan as the original parcel got lost in the post but a replacement one was sent first class. Item looks lovely though, so pleased with it

I ordered 2 acrylic photo blocks and was very happy with them both. The customer service was amazing both times as was the quality and delivery times. I’d highly recommend this company and will use again and again 😊

Just wow! What an amazing company both for product and service. Customer seriously experience was phenomenal and I actually cried when I received my table places because of how beautiful they are! Thank you so much

absolute JOKE of a company. people only use them because they are cheap. They are cheap for a reason.
you cannot get hold of a real person at all
there last automated message started "Hi, I am out of office until Sunday 09/01/11"
sounds about right.
don't use them, use DPD or Royal Mail or a carrier pidgeon

Lost two items in one month.
Both say deliverd to me.
Nothing I can do even though my cctv shows no Hermes people have ever been to mine.
Hermes response is it was deliverd.
135 pc part. 7 pound medical supply.

Terrible service. Avoid like covid.

I would definitely recommend. The customer service and quality is great. I emailed on a Sunday as I thought my xmas decoration was scratched, I received a reply straight away saying they were sorry to hear that but wanted to check I had removed the clear protective film. I hadn't. So embarrassing for me. I removed it and the decoration was shiny and scratch free and lovely. I have since ordered 3 more for family and friends. Also came in really good time to say it was personalised with names. Thank you

Purchased the current COVID memory Christmas decoration.Service was very good & prompt, my only negative comment I have is whilst it was nicely presented in a gift box, it was however very plain & dull for Christmas 🙁 Could do with a little bit more “ luxury”or a simple stylish sticker applied to promote the company.i feel a little disappointed as I am giving as a gift.

I purchased a "pocket hug " sent to my grandma at the start of lockdown, though unfortunately passed away a few days after placing my order. When I left a comment on fb saying how lovely the item was and would be placed with my grandma as my last hug to her as she had recently passed unexpectedly. I was immediately inboxed condolences and given a full refund. An extremely kind gesture and shows this company has a true kind and compassionate heart. Would highly recommend them to anyone

The 2020 Xmas bauble is DISGUSTING. How can someone profit off of others misery??

You should be ashamed.

I bought a couple of wooden baby signs for friends with new babies and they're beautiful! The quality is excellent and they arrived quickly - both friends were thrilled with them so I will be buying again.

A lovely well received gift for these difficult times... A bit over a week to get there but totally understandable just now

Lovely item. Sent as a gift - recipient was very pleased. Thank you :)

Fantastic value for money and arrived quicker than expected, my auntie was over the moon with her surprise.

Excellent service, 1st time user & defo would order from you again. Beautiful idea in these crazy times. Sent the pocket hug to my daughter & her boyfriend & they thought it was beautiful. Thank you very much. Keep safe x

Lovely product. A perfect keepsake from my little one to he’s nanna and grandad.

My Parents were over the moon with their hug. Thank you so much.
Sarah

Excellent service and a lovely product. Will definitely be using again.