Failed to answer emails about my order for months, when they did there was an unacceptable excuse for not having supplied my order. I asked for a refund as they were unable to fulfil the order in a... See more
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See what reviewers are saying
Initially ordered a cake topper which was lovely however, I accidently broke it. Ordered another one to replace it which ended up getting lost in the post. Cannot fault Chris who made sure another one... See more
Don't buy from these. I bought a card for my fiancé that said I can't wait to marry you, Received the card 3 weeks later which was the completely wrong card and irrelevant to us. After trying to conta... See more
I purchased a "pocket hug " sent to my grandma at the start of lockdown, though unfortunately passed away a few days after placing my order. When I left a comment on fb saying how lovely the item was... See more
Company details
Information provided by various external sources
Struggling to find the perfect gift? Make gifting easy with our selection of modern and personalised gifts, handcrafted in the UK.
Contact info
Kestrel Road 6, CW8 4TL, Northwich, United Kingdom
- 07500260269
- Hello@heres-To-us.com
- www.heres-to-us.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order has not arrived to the person…
My order has not arrived to the person sent to
Amazing Service
I ordered some hug cards for loved ones and the beautiful Easter egg hunt kits for my god children! Arrived to everyone on time, such speedy delivery! I have received lots of happy FaceTimes today to thank me for lovely gifts! Thank you to this company for its high quality and unique gifts! Not the first time I have used them and definitely won’t be the last!
gorgeous ❤️
Absolutely beautiful gift I received for my daughter! High quality gorgeous gifts! Packaging it came In was beautiful too! From what I received i will be ordering in the future! XxxX
Excellent
Excellent, fast service. Gorgeous item too, the hug token, cheered my parents right up during a tough time. Thank you very much. Will definitely order again for a unique and lovely gift.
So happy with our sign and good customer service
We had a few issues as the delivery details weren't 100% correct. When I contacted Emma, she was brilliant and managed to track the item and resend it to us. The sign is beautiful and we can't wait to display it at our wedding!
Absolutely delighted
Absolutely delighted! Great product & a lovely surprise for my parents!
Beautiful!
Quick delivery in unprecedented times and a beautiful product! The recipient (my mum) could not have been happier! Thank you! X
Easter extras
The Easter tags arrived within a few days of order - fantastic thank you! I ordered three, two of which have the name vinyl stickers on the shiny side, one has it on the reverse. Just a little something that doesn’t look right when they sit together as a set. But on the whole happy and hope to use the tags every year.
I would have liked to have known the size before purchase - couldn’t find it in the description, again not a major issue, just a little extra info would have helped.
Sorry, sounds negative, I’m not, I do like the pieces and would recommend - when others ask me where I purchased I will definitely send them to you!! Happy Easter
Great products at reasonable prices
Great products at reasonable prices. Very happy customer x
A fabulous little gift that arrived…
A fabulous little gift that arrived much earlier than stated. Excellent service!
Beautiful gift for grandparents
A beautiful gift idea which absolutely made the grandparents day whilst in self-isolation!
Hug in an envelope card
Beautiful, exceeded expectations, fast speedy delivery would definitely recommend.
Fabulous service x
Terrible, do not use
I ordered a large sign for my babies nursery 9 weeks ago. I paid £100 and have not been able to contact the seller.
I have emailed and sent numerous Instagram messages which are being read but totally ignored.
I never leave bad review however to lack of contact and being ignored after paying £100 9 weeks ago isn’t acceptable.
Ive has to contact my credit card provider to arrange a chargeback. My advice for anyone would be to buy elsewhere
Avoid this company like the plague!
I don't normally share reviews, but the service from the company has been none existent! I placed an order for just under £100 for a large name sign for my baby's nursery - there has been absolutely no contact about delivery, I have emailed and messaged numerous time and each time I have been ignored. Thankfully I paid via paypal and have opened a dispute, which the seller has still not even replied to, she even deleted my facebook comment off her page asking when she was going to reply to my emails and messages. There are other much more reliable companies on etsy who will produce the same items and actually send them to you!
Lovely card and quick delivery thank you
Bought 2 cards from here’s to us
Bought 2 cards from here’s to us, I made a mistake on one of them and they went out of there way to rectify it and help me by printing me another card that was correct. Will be buying from again.
The card was perfect!
The card was perfect, it arrived before my dispatch email and is lovely!
It’s perfect for our last Valentine’s Day before we get married!
Terrible customer service
Terrible customer service. I ordered a laser cut name for my babies nursery in November and have still not received it. I have tried to contact the company on all social media platforms, email, text message and eventually opened a dispute case with PayPal as they have never responded. I am so pleased I paid with PayPal in the hope I get a refund. Such a shame communication iS so bad. I’m so upset as this was the finishing item to my babies room
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