Here's To Us Reviews 

95
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Failed to answer emails about my order for months, when they did there was an unacceptable excuse for not having supplied my order. I asked for a refund as they were unable to fulfil the order in a... See more

Rated 5 out of 5 stars

Initially ordered a cake topper which was lovely however, I accidently broke it. Ordered another one to replace it which ended up getting lost in the post. Cannot fault Chris who made sure another one... See more

Rated 1 out of 5 stars

Don't buy from these. I bought a card for my fiancé that said I can't wait to marry you, Received the card 3 weeks later which was the completely wrong card and irrelevant to us. After trying to conta... See more

Rated 5 out of 5 stars

I purchased a "pocket hug " sent to my grandma at the start of lockdown, though unfortunately passed away a few days after placing my order. When I left a comment on fb saying how lovely the item was... See more

Company details

  1. Wedding Service

Information provided by various external sources

Struggling to find the perfect gift? Make gifting easy with our selection of modern and personalised gifts, handcrafted in the UK.


Contact info

2.8

Average

TrustScore 3 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(95)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

I ordered some hug cards for loved ones and the beautiful Easter egg hunt kits for my god children! Arrived to everyone on time, such speedy delivery! I have received lots of happy FaceTimes today to thank me for lovely gifts! Thank you to this company for its high quality and unique gifts! Not the first time I have used them and definitely won’t be the last!

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

gorgeous ❤️

Absolutely beautiful gift I received for my daughter! High quality gorgeous gifts! Packaging it came In was beautiful too! From what I received i will be ordering in the future! XxxX

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, fast service. Gorgeous item too, the hug token, cheered my parents right up during a tough time. Thank you very much. Will definitely order again for a unique and lovely gift.

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful!

Quick delivery in unprecedented times and a beautiful product! The recipient (my mum) could not have been happier! Thank you! X

April 9, 2020
Unprompted review
Rated 4 out of 5 stars

Easter extras

The Easter tags arrived within a few days of order - fantastic thank you! I ordered three, two of which have the name vinyl stickers on the shiny side, one has it on the reverse. Just a little something that doesn’t look right when they sit together as a set. But on the whole happy and hope to use the tags every year.
I would have liked to have known the size before purchase - couldn’t find it in the description, again not a major issue, just a little extra info would have helped.
Sorry, sounds negative, I’m not, I do like the pieces and would recommend - when others ask me where I purchased I will definitely send them to you!! Happy Easter

April 8, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible, do not use

I ordered a large sign for my babies nursery 9 weeks ago. I paid £100 and have not been able to contact the seller.
I have emailed and sent numerous Instagram messages which are being read but totally ignored.
I never leave bad review however to lack of contact and being ignored after paying £100 9 weeks ago isn’t acceptable.
Ive has to contact my credit card provider to arrange a chargeback. My advice for anyone would be to buy elsewhere

February 25, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid this company like the plague!

I don't normally share reviews, but the service from the company has been none existent! I placed an order for just under £100 for a large name sign for my baby's nursery - there has been absolutely no contact about delivery, I have emailed and messaged numerous time and each time I have been ignored. Thankfully I paid via paypal and have opened a dispute, which the seller has still not even replied to, she even deleted my facebook comment off her page asking when she was going to reply to my emails and messages. There are other much more reliable companies on etsy who will produce the same items and actually send them to you!

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Bought 2 cards from here’s to us

Bought 2 cards from here’s to us, I made a mistake on one of them and they went out of there way to rectify it and help me by printing me another card that was correct. Will be buying from again.

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

The card was perfect!

The card was perfect, it arrived before my dispatch email and is lovely!

It’s perfect for our last Valentine’s Day before we get married!

February 1, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I ordered a laser cut name for my babies nursery in November and have still not received it. I have tried to contact the company on all social media platforms, email, text message and eventually opened a dispute case with PayPal as they have never responded. I am so pleased I paid with PayPal in the hope I get a refund. Such a shame communication iS so bad. I’m so upset as this was the finishing item to my babies room

January 19, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look