Heron Electrical Reviews 

80
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Karl installed our solar panels and advised he could fit an extra one in the design after he measured our roof. We got the Ok from Sunsave and thankfully Karl had an extra panel in his van. My solar s... See more

Company replied

Rated 5 out of 5 stars

Karl and Jamie went above and beyond when installing our solar panels. Karl fixed some broken tiles on the roof he discovered and didn't want to take any payment for it. They were efficient, worked ha... See more

Company replied

Rated 5 out of 5 stars

Heron Electrical have been very professional since the first time I approached them. Great communication, quick responses and clear quotes without hidden costs. Short lead-time and flexible in terms... See more

Rated 5 out of 5 stars

Once again delighted I selected Herons to install my solar system. A while ago I noticed a minor issue with my , circa 18 month old installation , and contacted Herons . They quickly investigated and... See more

Company replied

Company details

  1. Solar Energy Contractor
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Electrician
  5. Solar Energy Company

Written by the company

We make homes and businesses more eco friendly and sustainable. Making energy bills lower, reducing carbon footprint and planting trees all year round, as part of our endeavour to a greener future. Equipped with more than 40 years combined experience, our in-house team of renewable energy experts provide honest, trustworthy advice through exceptional customer service. Using world-leading renewable energy products you can trust, we provide hassle free, certified installations followed by proactive aftercare if required. Every year we install thousands of systems on both private residential properties and commercial premises through meticulous planning and quality workmanship, backed by industry-standard accreditations including NICEIC, MCS, RECC, TrustMark and CHAS. Ready to cut your energy bills? Get in touch with our expert team today, to arrange a free, no obligation survey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

80 reviews

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No recent history of asking for reviews

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4.8

All reviews

(80)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

We had an install finished today we are…

We had an install finished today we are extremely pleased with the whole package the guys are a great bunch a real credit to your company they were extremely polite happy and hardworking. So please if you read this and are looking for a first rate job then this company delivers on all accounts we would recommend them you will not be disappointed.

February 7, 2023
Unprompted review
Rated 5 out of 5 stars

Solar System

Recommended by my neighbour, prompt attention and install carried out in less than a day. Clean and tidy install team who discussed location prior to install.
Problem battery, no fault of Heron, promptly investigated and then changed by Heron and system now working well.
Would recommend them if your considering having a Solar system installed

January 20, 2023
Unprompted review
Rated 5 out of 5 stars

This is a really good company!

This is a really good company! From Start to finish they were professional and organised and did exactly what they said they were going to do, exactly when the said they were going to do it. All the people that I came into contact with (office staff, solar panel installers, scaffolders and electrician) were really friendly and informative. I would highly recommend them.

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

These guys are the bees knees

These guys are the bees knees! From first speaking to them through to final commissioning they were knowledgeable friendly and polite. Explaining the details was never too much trouble. Arrived exactly as agreed, braved nasty weather and just got on with it. An ideal contractor in every way.

January 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. They turned up when they said they would, carried out the work as agreed and left everything clean and tidy. The team were all polite and friendly. The communications before, during and after were quick and efficient. I would highly recommend Heron Electricals for their solar panel work.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

I can’t speak too highly of this firm

I can’t speak too highly of this firm. From the first contact to final installation they were extremely professional in everything they did. Keeping us informed along the way.
From David and Ben who run the company, to the electrician and roofer responsible on the day for the installation, they were brilliant.
Even after installation, when we raised queries about how it all worked with app, nothing was too much trouble to explain everything.
Definitely recommend them to anyone considering having solar panels fitted.

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Professional team

From the initial meeting, when I was really impressed with how clearly my questions were answered to the installation, which took just one day, I was really pleased. I had ten panels and a battery fitted.

November 3, 2022
Unprompted review
Rated 5 out of 5 stars

What an unexpected and great experience…

What an unexpected and great experience from start to finish. Ben and Dave knew what they were talking about and their team came and fitted everything in one day. We had 18 panels fitted with three 3.2 kwh batteries. It's all working fine and I cannot praise Heron Electrical highly enough. Keep up the good work.

November 1, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Hi Lee,

Delighted you were pleased with David and Ben's knowledge thanks to their many years experience, and that you were pleased we turned everything around in one day.

If you need anything in the future please let us know we are very happy to help.

Rachael - Heron Electrical

Rated 5 out of 5 stars

PV Installation

Great service from the initial quote through to installation.

October 27, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Thank you for the 5-stars Catherine.

Best regards,
Rachael - Heron Electrical

Rated 5 out of 5 stars

Solar install

We found Heron by chance after a social media post by a mutual friend. I got in touch and they promptly replied and arranged to come out and survey our house to ascertain what would be best for our needs. Both Dave and Ben came out, did their thing and then sat and explained what we would need. At this point it’s important to note that they are not salesmen…they are skilled tradesmen who will make recommendations on experience rather than trying to get you to buy what makes them the most money. They are likeable lads who made the process simple as they were always available to talk to and answer questions. After a few weeks we got to where we needed to be and went ahead and agreed with the install. Just before they were due to do the work I had a call where they said their supplier had changed and as such they could fit a few more panels and a bigger battery for no extra cost. They could have just carried on with what was originally agreed and no one would have known any different and they’d have had a bigger margin but fortunately integrity shone through and we benefited.
On the day they turned up with all the kit and just got on with it. There was no fuss or hassle even though they needed to spend a few hours in our loft on the hottest day of the year, and within the day everything was done and working as promised.
A few weeks later our certification arrived and we can now feed back into the grid. From start to finish they displayed work of the highest quality and as such I would recommend them to anyone.

May 19, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Hi Richard,

Thank you for your kind and detailed experience of the service you received from us. We pride ourselves on not having salesmen, offering honest and trustworthy advice from solar installers who hold a wealth of experience. Delighted that our customers recognise our honesty and integrity.

If we can help at all in the future Richard please let us know.

Best regards,
Rachael - Heron Electrical


Rated 5 out of 5 stars

We've had our solar panels and battery…

We've had our solar panels and battery now for 2 weeks and we couldn't be happier. Ben and his whole Team have been great from start to finish. Timely updates, fast and efficient installation. We quickly realised we'd need an extra battery. Ben arranged for its installation the very next day. Excellent service. We love checking the App and seeing our home powered from solar or our batteries and not the grid. If you want a reliable and efficient service I would 100% recommend Heron Electrical with Ben and his Team. Thank you soo much guys.

October 7, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Very pleased you have been happy with your solar PV and battery installation, alongside our teams efforts. I will pass your kind feedback to all of our team, they will be very happy to hear.

Thank you again for such a kind review, and the 5-stars.

Please let us know if we can help at all in the future.

Rachael - Heron Electrical

Rated 5 out of 5 stars

Solar Panel/Battery Installation

I would just like to thank Dave, Tom and the rest of the team for doing a fantastic job. Its great looking at the LuxPower app and seeing 0 watts coming from the grid. The whole process has been well explained, every step has been consulted on and my requests acted on. As an added bonus the roofing team spotted a break in my lead lined valley, which was easily sorted. 5 star service!

October 5, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Hi Martin,

Very grateful for your 5 star review and your lovely feedback. Thank you for taking the time to review your experience with us.

I have shared your review with David and Tom.

Best regards,
Rachael - Heron Electrical

Rated 5 out of 5 stars

If you’re looking a reliable and…

If you’re looking a reliable and professional company then Heron Electrical is the place to come. The team have been fantastic from the very first contact.

Heron Electric installed solar panels (plus a battery). They were always available to answer our questions, and helped put us at ease with such a big purchase. Not only were they great on installation day, their pre-sale and after-sale support has been superb.

A huge thanks to the whole team.

July 27, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Hi Jayne,

Many thanks for the 5* review and your kind words. We appreciate you taking the time to share your experience. I will pass this great feedback onto our team.

If you need any help in the future don't hesitate to get in touch.

Best regards,
Rachael - Heron Electrical

Rated 5 out of 5 stars

Ben carried out the electrical work for…

Ben carried out the electrical work for my solar panel installation. Work was done efficiently and professionally. Ben was happy to answer any questions l had and was friendly and helpful. I am particularly impressed with the "after sale" service in quickly responding to queries. I have no hesitation in recommending Heron electrical.

July 4, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Thank you for taking the time to share your 5* review. Delighted to hear your positive experience for your solar installation and that Ben was really helpful - I will pass this feedback onto him.

We pride ourselves on our aftercare, therefore hearing you received fast responses to your queries is great.

Very happy to be able to support all customers with solar installations and we're very happy you would recommend us!

Thank you again for the kind feedback and if you need any help in the future do let us know.

Rachael - Heron Electrical

Rated 5 out of 5 stars

Ben and his colleagues installed a new…

Ben and his colleagues installed a new board and got my rental house legal and safe with there installation and certificate.
Arrived when they said and got the job done in the times agreed.
Can’t fault them.

June 30, 2022
Unprompted review
Heron Electrical logo

Reply from Heron Electrical

Hi Daniel,

Really appreciate your 5* review - thank you! I'll pass your kind feedback to Ben and our team.

If you need any further electrical works in the future, please let us know how we can help.

Best regards,
Rachael - Heron Electrical

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