Pawan and his team were so helpful from the very first enquiry, and the entire process went very smoothly. Very friendly, fast-reacting customer service and prices seem very reasonable. I haven't r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Pawan was extremely attentive and responsive during the process of purchasing and installing my wallbox. When UPS let us down, he was straight on to it to make sure delivery was not delayed. He also h... See more
A great experience with Pretium EV! Pawan was most helpful throughout the whole process. He fully answered any questions and the wallbox was expertly fitted by the electrician Sam within the time fra... See more
Company replied
What a fantastic company. I was let down by another company and Panwan did everything possible to get me a charger and install within 7 days. Throughout he was attentive and knowledgeable. Works have... See more
Company replied
Company details
- Electric Vehicle Charging Station
- Air Conditioning System Supplier
- Solar Energy Company
- Solar Energy Contractor
Written by the company
Pretium Synergy Ltd (Formerly Pretium EV Charging Infra & Solutions Limited) Leading the Energy Transition with Customers in Mind: - EV Charging Solutions & ChargePoint Operations - Solar PV Solutions - Energy Storage Solutions - ASHP & Aircon Solutions
Contact info
10A High Street, BR7 5AN, Chislehurst, United Kingdom
- 0330 133 4060
- customer.service@pretiumsynergy.co.uk
- pretiumevcharging.co.uk
On schedule and good follow up
On schedule and good follow up, when a radiator wasn't working
New User at a holiday cottage
I was trying to use a Pretium Charger at a holiday cottage and telephoned for help installing the app.
Pawan was very supportive and spent all the time I needed talking me through the process.
Great advice, great price, smooth installation
Many thanks to Pawan and Malek and the rest of the Pretium EV team. Pawan's calm manner, good sense and extensive knowledge of the whole EV scene reassured me immediately that I was in good hands. Competitive installation price and an installation that went smoothly in the capable and competent hands of Malek
Very satisfied!
Great communication from start to finish from Pawan, and a lot of hard work from Kev on the day of installation with a 40meter run to do in -5degrees.
Thank you both!
Happy with the installation & would…
Happy with the installation & would recommend them 👍
Charger not reliable but great customer service
The actual charger on site didn't operate through the app, so frustrating. However Pawan provided excellent customer service throughout our stay. He was able to remotely start the charging and was seemingly available at any time.
Super efficient service from start to…
Super efficient service from start to installation. Would highly recommend.
Easy to book
Easy to book, easy to pay, brilliant work. Fantastic fitter. Highly recommend
Good service experience
This is a very reliable service that provides good quality.
They always try to do their best to accommodate your needs.
I would recommend them and use them again in the future.
100% recommend
Had a great experience working with Pretium. Pawan was very helpful ensuring all the necessary information I needed was readily available to me. They fitted the charger extremely efficiently. It was a bigger job than normal and I received a great price for the work carried out. I have been using my charger for a week now and am very happy with its speed and overall appearance.
Excellent customer service and…
Excellent customer service and communication throughout.
Very responsive and professional
They responded my query very quick and effectively. It was very easy to talk to the person and had great detailed chat about EV charger and which one is suitable for me.. the installation was done in timely manner as well. It was done all very smooth and effective. They contacted me even after installation was done to ensure everything is fine. Very good service.I recommend this company to use for EV charger installation.
Faultless and exemplary customer…
Faultless and exemplary customer service from my initial point of contact with the Company on New Year’s Eve to installation of EV home charger less than 2 weeks later. I have a 300 year old stone built property with very thick walls and needed to install a charging point some considerable distance from the house, requiring a long cable run and previous Companies I’d approached had declined the work. I was very despondent when I made the initial enquiry, however, Pawan was very supportive throughout the whole online survey process. displaying a reassuring ‘can do’ attitude, which was similarly reflected by his experienced installer, Kevin, who worked the whole weekend to get the job done while the weather was fair. I would unreservedly recommend Pretium EV Charging solutions to anyone looking to install an EV charger, particularly if they would welcome being guided through the process
excellent service
excellent service, advice and installation,
ticked all the boxes and was very helpful and informative
Top Notch Service
Very good experience with Pawan and his team. Pawan is knowledgeable and very helpful with getting solutions for complex jobs, as mine was. The price I was quoted by Pawan was also very fair and reasonable, and his EV specialist was top notch. I actually struggled to find fault with him.
Overall very good experience and would highly recommend using him.
Great service from start to finish
Great service from start to finish
Would recommend
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








