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Rated 5 out of 5 stars

Pawan and his team were so helpful from the very first enquiry, and the entire process went very smoothly. Very friendly, fast-reacting customer service and prices seem very reasonable. I haven't r... See more

Rated 4 out of 5 stars

Pawan was extremely attentive and responsive during the process of purchasing and installing my wallbox. When UPS let us down, he was straight on to it to make sure delivery was not delayed. He also h... See more

Rated 5 out of 5 stars

A great experience with Pretium EV! Pawan was most helpful throughout the whole process. He fully answered any questions and the wallbox was expertly fitted by the electrician Sam within the time fra... See more

Company replied

Rated 5 out of 5 stars

What a fantastic company. I was let down by another company and Panwan did everything possible to get me a charger and install within 7 days. Throughout he was attentive and knowledgeable. Works have... See more

Company replied

Company details

  1. Electric Vehicle Charging Station
  2. Air Conditioning System Supplier
  3. Solar Energy Company
  4. Solar Energy Contractor

Written by the company

Pretium Synergy Ltd (Formerly Pretium EV Charging Infra & Solutions Limited) Leading the Energy Transition with Customers in Mind: - EV Charging Solutions & ChargePoint Operations - Solar PV Solutions - Energy Storage Solutions - ASHP & Aircon Solutions


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
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Rated 5 out of 5 stars

Really excellent

Really excellent. Service Pawan helped me navigate through the complicated waters of EV charge point choice brilliantly. Thoroughly recommend.

February 21, 2022
Unprompted review
Rated 5 out of 5 stars

Definately 5 star

Definately 5 star. Pawan was fantastic from start to finish and was so quick. Contacted him after being messed about for weeks by Octopus energy, he got everything done start to finish in 3 weeks flat. Brilliant service and would highly recommend

February 19, 2022
Unprompted review
Rated 4 out of 5 stars

Highly recommend.

Pawan was extremely attentive and responsive during the process of purchasing and installing my wallbox. When UPS let us down, he was straight on to it to make sure delivery was not delayed. He also has fantastic sub contractors who work for him - Kevin saved my house from burning down when he spotted spurious wiring when installing the Pod. Pawan was on hand to help with the grant application too.

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great Service

Excellent service at a great price. Much cheaper than Wallbox. Paul, electrician was a very polite and friendly person. Thank you!

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Pawan has been both very proactive and responsive. He’s pleasant, professional and thorough.

February 12, 2022
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your feedback.

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Super friendly, helpful and efficient. And they booked us in really quickly too. Couldn't have been better.

February 11, 2022
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your Feedback.

Rated 5 out of 5 stars

Wallbox Pulsar Plus

I wanted a tethered charger that wasn’t too big. I was given lots of advice before I made my decision and given a fitting date. The guys that fitted the charger explained all the steps , were polite and tidy and even set up the app on my phone. All working fine. Excellent communication and customer service. Would definitely recommend.

February 10, 2022
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your feedback.

Rated 5 out of 5 stars

Informative and fast

Informative and fast response times. Just waiting for installation which is booked in for 11th February 2022. Very happy with the service

February 8, 2022
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your Feedback.

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
Could not have been more helpful.
Did exactly what they promised , when they promised. Communication and fitting was excellent. Fully recommend

January 24, 2022
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your kind words.

Rated 5 out of 5 stars

Wallbox Plus Supply & Installation.

Fantastic customer service and fitted my car charger in a timely manner. Pawan was very helpful and guided me through the process from start to finish. Reasonable prices and took on a job that other installers felt was too complicated. Would highly recommend. Thank you for your help.

January 23, 2022
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you Sam for your kind words.

Rated 5 out of 5 stars

Great service

Friendly, fast and efficient service from Pawan and Paul from start to finish. Great to deal with, much better than the large organisations who just seem to want to make life difficult.

Thanks chaps 👍🏼👍🏼

January 23, 2022
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your kind words, Dave.

Rated 5 out of 5 stars

Fantastic service and advice!

Fantastic service and advice! Pawan supported me in the whole process of installing our charities new electric van Wallbox charger, which I knew nothing about initially. He was extremely friendly and I would highly recommend! THANK YOU!
Christine, Richmond AID

December 1, 2021
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your kind feedback. Its a pleasure to assist a charitable organisation in their transition to going green.

Rated 5 out of 5 stars

What a fantastic company

What a fantastic company. I was let down by another company and Panwan did everything possible to get me a charger and install within 7 days. Throughout he was attentive and knowledgeable. Works have been completed today, the installer was prompt, knew exactly what needed to be done. He worked cleanly and was polite and answered all questions.

November 24, 2021
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your kind words and feedback.

Rated 5 out of 5 stars

Highly recommended!

From the point I made first contact, both Pawan and Sam went above and beyond to help me get my wall charger installed, I’m thrilled with the service I received throughout and wouldn’t hesitate in recommending them!

November 23, 2021
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you for your kind words and feedback.

Rated 5 out of 5 stars

Highly recommended

A great experience with Pretium EV! Pawan was most helpful throughout the whole process. He fully answered any questions and the wallbox was expertly fitted by the electrician Sam within the time frame promised. The wallbox has worked perfectly since fitting too. Previous to engaging Pretium EV I had been waiting months for the previous company to fit a wallbox and had to cancel them eventually. Great credit to Pretium EV- they kept to their promise within a short time frame and could not be faulted. Thank you so much gentlemen and well done.
Harry Johnson

November 5, 2021
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you Harry for your kind feedback.

Rated 5 out of 5 stars

My experience of Pretium was 100%…

My experience of Pretium was 100% positive. Pawan was clear and up front with costs and installation options. The installer went out of his way to hide cabling where possible and position the unit in the best possible location.
Would definitely recommend.
Thanks again
Dave Barker

November 5, 2021
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you David for your kind words.

Rated 5 out of 5 stars

Outstanding experience and service. I highly recommend Pretium EV Charging Infra & Solutions Limited

When it came to selecting the correct EV charger for my home needs I was lost.

I contacted several companies including podpoint, BP Pulse, and other big brands. The experience across the board was average at best if not poor. Some never called me back and some only liaised via automated email which was not my preferred communication style.

My search continued……….

I then came across Pretium EV Charging Infra & Solutions Limited, website was clear and straight forward and I liked what I saw. So I sent them a live chat.

Within moments a gentleman called Pawan contacted me via telephone and for the first time I felt comfortable and confident in the advice and experience I was being provided.

Pawan was (and still is) absolutely superb. Delivered a superb customer experience and I purchased from him. His after sale is also brilliant.

Installation was slick, pain free and the installers were very good indeed. All setup in under 2.5 hours. They even showed me how to use it and they were very helpful and patient.

I am delight with the product itself. Really smart, modern, discrete and high quality. Very difficult to find fault with it. It’s a type 2 and compliments my needs perfectly. Charge speed is very good at 32A and connects to my internet seamlessly for smart charging.

I highly recommend Pretium EV Charging Infra & Solutions Limited and would like to say thank you to Pawan for outstanding service and support.

September 14, 2021
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Hi Matt, it has been a pleasure to have you as our customer. Many thanks for your kind words and feedback.

Rated 5 out of 5 stars

Fantastic service provided

Fantastic service provided! Options and process of installation explained clearly, equipment arrived promptly and installation completed very quickly!
Can't fault the team and their customer service. Would definitely recommend.

August 29, 2021
Unprompted review
Pretium Synergy Ltd. logo

Reply from Pretium Synergy Ltd.

Thank you! Your feedback is much appreciated.

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