Hertz Reviews 

Thank you for your prompt and regular responses. It would be helpful to have more insurance options available at the time of booking.

Check in to turn in on a day trip to Atl went smoothly.

The staff is always warm and great to chat with. Shout out to Elaine for her great customer service.

Excellent service. Car was well prepared and operated well.

Car ran well and was the appropriate size to what we needed, but was dirtier on the exterior than what we would prefer

The requested car was ready when we arrived and everything went smoothly on the return

Very good service. Bc of the customer service I ONLY rent from Hertz.

Our flight was delayed. We got to terminal after midnight. When we got to the car rental area there was a sign to check in online, but no instructions on where to pick up car. At least 50 people were lined up, so i waited 15 min to talk to the only agent. He rudely pointed to the elevators and asked me why i didn't go downstairs. There were no signs to guide me.
When I got to the downstairs garage, there were only 2 agents and no cars.
There were another 50 or so people milling around wondering what happened. It was starting to feel like a "survivor " episode.
No info, no customer service.
I'm a 70yr old woman, and nearly had to fight a 30 yr old guy off the car when my car finally arrived. (They brought them one at a time.) I was worried about my safety as well as the 3 employees bringing my car. I finally got my car 1:56 a.m. and didn't get to my hotel until almost 3 a.m.
This was unexcusable! I think I should be reimbursed for some of my trouble. And your company owes me an apology for not even having an explanation.

It’s always a pleasure to see Mrs. Kiesha! She’s incredibly helpful, welcoming, and dedicated to serving her guests with genuine love and care. Her kindness and commitment to making others feel valued never go unnoticed!

Benefit of President Circle. Booking process.

Was easy to get car, check in and check out process was simply. Employees were nice and courteous

My Truck was waiting for me at pick up and everyone was helpful and courteous

I love how easy it is to pick up and drop off the car. On this particular one, I had a hard time choosing one of the Presidents selections because the cars where not rinsed off properly and had a pretty heavy white film covering them. The one I wanted was so bad I selected a different one.

Easy check-in service and seamless drop off.

Good Manager & his team treat customers with respect. I become a regular customer at least once or twice a month for car rental