Have been a customer of Heyland & Whittle for a few years now after discovering them at a craft fair. Absolutely beautiful products which have always been gratefully received when giving as presents.... See more
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Great service and great products, lovely soap and delicious room scents. I bought the uncut soap to use in my holiday rental in an effort to reduce packaging and plastic. I am now able to give eve... See more
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Absolutely adore this range of diffusers that offer alternatives to the plethora of heavy floral or musky smells! My favorite is the clemantine & prosecco, but the grapefruit green tea and citrus & l... See more
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Gorgeous products. The lavender reed diffuser smells absolutely divine & unlike other diffusers I’ve used, you can actually smell it when you walk into the room. My order arrived quickly too.... See more
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Company details
Written by the company
Since setting up our family run business in a barn on a farm in Surrey back in 2003, we have taken our customers on a fragrant journey of discovery. We believe that nature knows best and understand that what we do - including in our soaps and home fragrances - is as important as what we don’t do! This has been and continues to be our guide. First and foremost, we all love flowers and herbs! Our gloriously fragrant Heyland & Whittle artisan soaps and home fragrances are inspired by the many scents found in nature. Bring the outside in, whatever the season, and fill your homes with your favourite aromas. Uplifting, energising, relaxing, comforting – the choice is yours and we can help you to find your favourites. We know you want to shop with confidence. Our 100% natural body and bath products are made the traditional way. Our handmade soaps are made with natural ingredients - such as olive oil, essential oils, herbs, spices and pure colourants, like madder root and turmeric. We've taken great care to exclude 'nasties' such as parabens and sulphates. And so this means that every skin type and sensitivity is cared for. We also know that you are looking to shop more sustainably for the good of the planet as well as friends and families. To this end our new Eco Collection of reed diffusers, hand-poured candles and Palm Oil-Free soaps set high standards in eco-friendly design with recycled glass, 100% recycled card and 100% recyclable packaging. These are the same standards that we set ourselves as a business. We hope that our care makes shopping with a clear conscience a given. Gifting is never easy – finding that perfect present for a birthday, a love token or a thoughtful thank you. We hope our gift guide, packed with gorgeous gifts, will ease your gifting challenges for those very important people. And our seamless door to door delivery options will certainly make your life easier. We can even pop in a card with a special message for you. Thank you for joining our community and the journey we're on together, and we hope to see more of you. Do get in touch with your thoughts and ideas – we always love hearing from you. The Heyland & Whittle Team
Contact info
1 Crompton Way, RH10 9QR, Crawley, United Kingdom
- 01293 525825
- customerservices@heylandandwhittle.co.uk
- www.heylandandwhittle.co.uk
4.8
Excellent
772 reviews
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Excellent service and went above and…
Excellent service and went above and beyond. Products are amazing x
February 18, 2022
Reply from Heyland & Whittle Ltd
Amazing feedback Rouprak Thank you so much we really appreciate it. Enjoy your products.
Take care
Best wishes
Sharon :)
Really lovely lemongrass room spray
Really lovely lemongrass room spray, brought 5 bottles unfortunately 2 of the spray was not working properly.
February 17, 2022
Reply from Heyland & Whittle Ltd
HI Jackie, Thank you for taking the time to leave us great feedback even though 2 were damaged. Did we sort this out for you at the time? If not please get in touch and i will look into this for you.
Best wishes
Sharon :)
Reply from Heyland & Whittle Ltd
Thank you for the great feedback.
Best wishes
Sharon :)
Gorgeous products
Gorgeous products.
The lavender reed diffuser smells absolutely divine & unlike other diffusers I’ve used, you can actually smell it when you walk into the room.
My order arrived quickly too.
Will buy again.
February 17, 2022
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us great feedback Bev, we truly appreciate it. We couldn't agree more, all of our Diffusers smell amazing.
Best wishes
Sharon :)
Excellent customer service
Unfortunately 3 of the items in my parcel where incorrect. I contacted Heyland and Whittle straight away and spoke to a very helpful member of their team. She arranged replacements and they arrived the next day. Excellent customer service.
February 16, 2022
Reply from Heyland & Whittle Ltd
Thank you for your lovely feedback Friend of Ted, Sorry for the incorrect items but pleased this was all rectified for you. We are here to keep our customers happy.
Best wishes
Sharon :)
Products arrived as ordered
Products arrived as ordered, beautifully packed and all in tact, just in time for Valentines Day.
February 15, 2022
Reply from Heyland & Whittle Ltd
HI Bruce, so pleased to hear they all turned up in time for Valentine's day, i hope you got some brownie points for such a lovely gift?
Best wishes
Sharon :)
Reply from Heyland & Whittle Ltd
Thank you for your lovely feedback Angela we really appreciate it
Best wishes
Sharon :)
Lovely company and have some unique…
Lovely company and have some unique smells. Have been searching for a diffuser with a smell like there’s for years and so glad I found them!
February 14, 2022
Reply from Heyland & Whittle Ltd
So pleased to hear you have found your favorite smell Abi, we do try and source the best for our lovely customers. Enjoy!
Best wishes
Sharon :)
Most of the mini soaps were great but…
Most of the mini soaps were great but some wasn't sold for long enough, really loved the Christmas alpine soap top sniffs!!☺
February 13, 2022
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us feedback Rebecca, please keep an eye out for future sales.
Best wishes
Sharon :)
Super service.
February 11, 2022
Reply from Heyland & Whittle Ltd
Thank you Katie, we appreciate your custom.
Best wishes
Sharon
Quick delivery good items
February 11, 2022
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us feedback David, we really appreciate it.
Best wishes
Sharon :)
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us feedback Helen, we really appreciate it
Best wishes
Sharon
15 years and still here
I have been using heyland and whittle for about 15 years I have a number of skin complaints and I find their products don't make my skin react. I order on line (a bar at a time) and it's delivered within the week. Fantastic product and service. Customer service is uk as is the company no probs.
February 7, 2022
Reply from Heyland & Whittle Ltd
15 years wow Carole, Thank you so much for your loyalty to Heyland & Whittle we really appreciate it. Our soaps are all made with lovely natural ingredients with herbs and spices and it nice to hear they suit your skin. Here's to many more years .
Take care
Sharon :)
Since the Pandemic and constant hand…
Since the Pandemic and constant hand washing I haven’t used anything other that these soaps and liquid soaps. I had already purchased the Gardeners soap on several occasions and in the last two years I have expanded my use in the home. You only need a little for a good lather and as it’s kind to your hands I find it value for money 👍
February 7, 2022
Reply from Heyland & Whittle Ltd
We totally agree Dottie, hand washing is so important and to have a beautiful soap makes it all the easier to do. We really appreciate your loyalty to our brand.
Take care
Sharon :)
Amazing
Fast delivery, amazing products as always. Haven’t stopped buying from them since I discovered them two years ago!
February 7, 2022
Reply from Heyland & Whittle Ltd
We are so pleased you found us Kamari, we really appreciate your loyalty and lovely comments. Take care
Best wishes
Sharon :)
Excellent service as always.
February 6, 2022
Reply from Heyland & Whittle Ltd
Thank you Margaret for such lovely comments and loyalty to Heyland & Whittle, we really appreciate it.
Best wishes
Sharon :)
Top marks
Arrived so quickly, sandalwood and oud is the best smell ever and amazing price!
Thank you
February 5, 2022
Reply from Heyland & Whittle Ltd
Thank you Anna for your lovely feedback, we love our happy customers. Enjoy your beautiful smelling products.
Best wishes
Sharon
Such a wide range of great products…
Such a wide range of great products quickly delivered.
February 3, 2022
Reply from Heyland & Whittle Ltd
Thank you for taking the time to leave us great feedback Tobias we really appreciate it.
Best wishes
Sharon
Great price or lovely soap in the sale.
February 3, 2022
Reply from Heyland & Whittle Ltd
We all love a sale Margaret, glad you managed to get what you wanted. Enjoy!
Best wishes
Sharon
Heyland & Whittle products are excellen t!
Heyland & Whittle are an excellent company for so many items. I love the Olive & Fig Reed Diffuser which emits a gorgeous fragrance around my home. I also like the Sparkling Rose candle in a glass which is lovely. I especially like the Home Sleep Easy because it is such a beautiful calming spray and I know it will make me sleep much better. Thank you Heyland & Whittle.
February 2, 2022
Reply from Heyland & Whittle Ltd
What amazing feedback Iris, we really appreciate your custom and comments. Enjoy!
Best wishes
Sharon
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